Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Tracy Lieske

Cheyenne

Summary

I am a motivated professional with a strong work ethic and proven adaptability. I demonstrate exceptional interpersonal skills and the ability to work independently while mastering new concepts quickly. I am also committed to contributing to team success and achieving organizational objectives while maintaining a passion for continuous learning and effectively navigating change.

Overview

22
22
years of professional experience

Work History

Front End Cashier

Walmart
01.2025 - Current
  • Maintains accurate records of client progress and updates case notes as necessary.
  • Provides individual counseling services to help clients manage their emotions, behaviors, and relationships.
  • Participates in weekly supervision meetings with clinical supervisor to review cases and discuss best practices.
  • Collaborates with other professionals on interdisciplinary teams to ensure comprehensive care for clients.
  • Organizes and secures case records and reports to maintain confidentiality of client treatment
  • Composes and prepares correspondence, case notes and narratives with computer-based applications.
  • Uses ethical social work skills to cultivate client rapport and open communication.
  • Enhanced customer satisfaction by providing efficient and friendly service during checkout.
  • Supported stocking efforts by organizing shelves near the front end cashier area, maintaining a visually appealing presentation of merchandise.
  • Addressed customer concerns promptly, resolving issues and maintaining strong relationships with patrons.
  • Approached every question or concern with calm and level-headed approach.
  • Organized items on shelves to help customers locate products easily and quickly.
  • Prevented loss by identifying fraudulent transactions and following established security procedures.
  • Processed credit card, EBT, and gift certificate payments with electronic computer system.
  • Checked ID for age-restricted items to prevent sales of alcohol or tobacco products to ineligible customers.

Receptionist Assistant

Hope's Beacon Counseling
05.2024 - 01.2025
  • Handled confidential documents with discretion.
  • Maintained a neat, organized reception area.
  • Responded to customer inquiries via phone or email promptly and courteously.
  • Performed clerical duties such as filing, photocopying, transcribing, and faxing.
  • Utilized office equipment such as printers, copiers, and fax machines, ensuring they were in good working order.
  • Updated and recorded customer or client information to maintain accounts.
  • Scheduled and confirmed appointments.
  • Handled customer inquiries and complaints, providing timely and appropriate solutions.

Warehouse Worker

Magpul Industries
11.2023 - 05.2024
  • Operated scanners, computers, and other equipment to track orders.
  • Followed established guidelines for picking orders accurately.
  • Packaged items carefully using protective materials like bubble wrap or foam sheets.
  • Assembled orders according to customer requests.

Special Education Paraprofessional

LCSD#1
08.2003 - 06.2023
  • Implemented behavior management strategies designed by special education staff members.
  • Collaborated with classroom teachers to modify educational materials to meet the individual needs of each student.
  • Encouraged independent thinking, problem solving, and self-advocacy skills among students.
  • Monitored the behavior of students to ensure a safe, positive learning environment.
  • Assisted in the implementation of accommodations outlined in IEPs, such as seating arrangements or modified testing procedures.
  • Provided one-on-one instruction to students who needed extra help with learning tasks.
  • Supported the development of social skills through modeling appropriate behavior and interactions with peers.
  • Administered assessments as directed by teachers or other school personnel.
  • Organized instructional materials for use in the classroom setting.
  • Offered emotional support during times of difficulty or crises involving the student.
  • Motivated students to achieve academic success while fostering an environment of respect and acceptance.
  • Managed a class of special education students in the absence of the lead teacher.
  • Collaborated with teachers to develop personalized and successful learning strategies.
  • Demonstrated appropriate behaviors using behavior modeling and positive reinforcement techniques.
  • Improved behavior with modification and positive reinforcement techniques.

Education

Master of Social Work - Social Work

Capella University

Bachelor of Arts - Elementary Education

University of Wyoming
Laramie, WY
05-2003

Associate of Arts - Elementary Education

Laramie County Community College
05-2000

Skills

  • Quick learner
  • Strong work ethic
  • Excellent customer service
  • Patience and empathy
  • Shelf stocking
  • Cash register operation
  • ID verification
  • Cash handling

References

References available upon request.

Timeline

Front End Cashier

Walmart
01.2025 - Current

Receptionist Assistant

Hope's Beacon Counseling
05.2024 - 01.2025

Warehouse Worker

Magpul Industries
11.2023 - 05.2024

Special Education Paraprofessional

LCSD#1
08.2003 - 06.2023

Bachelor of Arts - Elementary Education

University of Wyoming

Associate of Arts - Elementary Education

Laramie County Community College

Master of Social Work - Social Work

Capella University

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