Tracy L. Larkins
Cincinnati,OH
Summary
Professional Profile
Experienced Credentialing Specialist adept at conducting application reviews and primary source verifications. Excellent relationship-building, problem-solving, and communication skills.
Experienced administrative professional with 25+ years in provider credentialing services. Works productively with facilities, provider groups, and individual professionals. Knowledgeable about application requirements for government and private insurance plans.
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking a proactive approach to identifying and addressing issues, with a focus on optimizing processes and supporting team objectives.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
25
25
years of professional experience
Work History
Tactical LP Customer Service Associate II
Tj Maxx Dept Store-Western Hills
05.2024 - Current
- Ensure a positive customer shopping experience by engaging with customers and embodying customer service principles.
- Deter acts of dishonesty and theft within established customer service guidelines, acting as a visual deterrent.
- Maintain a strong partnership with store teams and Loss Prevention to achieve common goals.
- Review and understand the Store Emergency Response Guide
- Understand and adhere to operational procedures, merchandise standards, and loss prevention standards.
- Wear a complete Company uniform including a Body Worn Camera.
- Exercise sound judgment in decision-making to ensure the safety of yourself, and others, and the protection of the company brand.
- Maintain effective communication with store associates on damage and shrink initiatives.
- Actively listened to customers, handled concerns quickly, and escalated major issues to the supervisor.
- Ability to take initiative and perform well independently, prioritize workload, and manage time effectively.
- Document required incidents in AIIM Case Management.
- Observe and report any suspicious behavior or critical incidents to LP or store management.
Credentialing Specialist II
UC Health LLC
11.2021 - Current
- Received and evaluated applications to look for missing and inaccurate information.
- Enrolled providers and Medicaid, Medicare, and private insurance plans.
- Prepared records for site visits and file audits.
- Prepares, documents, and completes credentialing data processes.
- Performs regularly recurring administrative tasks for maintaining Payor Enrollment data files.
- Maintains Payor Enrollment data files to support effective entry, filing, storage, and retrieval of data and documents.
- Assists department with performance improvement activities, clean-up projects, and other duties as assigned.
- Communicates with providers to gather information needed to enroll them with payors.
- Update CAQH and Cactus database with new provider information.
- Collates information and prepares credentialing files for review.
- Populate paper applications, Excel documents, and online websites/portals to enroll providers.
- Follows up on applications submitted.
- Respond promptly.
- Handles confidential materials.
- Maintain storage of files for orderly retrieval.
- Submit licenses, DEAs, and malpractice to payors to maintain enrollments.
- Respond to notices from payors needing information to maintain enrollments and payor directories.
- Follows up on applications submitted.
- Training and Self Development.
- Improved organizational filing systems for confidential employee records, resulting in improved accessibility and efficiency.
Controller Assistant
Hightowers Petroleum Company
06.2021 - 11.2021
- Invoice customers based on correct pricing, taxes, freight, and other applicable charges as quoted to the customer or specified customer’s contract
- Correct purchase orders and sales orders in the accounting system on applicable customers
- Check vendor’s invoices for accurate pricing, taxes, freight, and other applicable charges.
- Enter vendor’s invoices into the accounting system for payment.
- Handle discrepancies of any vendor and customer invoices.
- Provide daily pricing and price confirmations for assigned accounts.
- Update pricing template with daily or monthly changes to products, taxes, freight, and surcharges
- Provide customers with monthly usage reports and/or statements.
- Assist other departments with any accounting questions or reports.
- Assist with monthly motor fuel tax reports.
- Submit invoices for payment through the online payment system for applicable customers.
- Retrieve aging reports from vendors to ensure has received all invoices.
- Print remittance advises for all applicable customers for payment.
- Maintain daily logs of orders placed and delivered.
- Assist with collections and audits.
- Cross-train employees within the department
- Perform other duties and projects as assigned.
- Followed up with delinquent accounts to obtain funds and reduce aging balances.
- Provided treasury and cash management by overseeing the reconciliation of banking activity, credit card processing, and sales tax returns.
Payment Generation Specialist, AP SSO Shared Services, Finance/Supply Chain
Bon Secours Mercy Health
11.2015 - 06.2021
- Control and maintain payment skeletons utilizing specific criteria within designated software programs
- Generate multiple daily pay controls utilizing set payment skeletons
- Review and verify high-volume pay control spreadsheets with corresponding data in an accurate and timely manner for daily check runs (avg
- $5-$10MM in payments daily)
- Validate the accuracy of information through multiple software and invoice archive viewing processes.
- Submit, and track on-demand vendor invoices for placement to AP Specialist for entry and process on-demand payments.
- Confirm, correct, track, and maintain incorrect data from Accounts Payable entry.
- Produce daily vendor payment files for local and regional use.
- Communicate with all Mercy Health hospital regions as needed to coordinate regional payment processing.
- Match and store documentation produced in payment processing
- Research, process, and track void and stop placement requests
- Create and maintain positive pay files and transfer fund reports for completion of ACH banking transactions.
- Followed all company policies and procedures to deliver quality work.
- Collected, arranged, and inputted information into the database system.
- Collected, arranged, and inputted information into the database system.
- Generated reports detailing findings and recommendations.
- Gathered, organized and input information into digital database.
Associate Accounts Payable Analyst
Cengage Learning
09.2012 - 09.2015
- Enter General Ledger account coding from invoices into DocuSphere required fields
- Enter other required invoice data into DocuSphere required fields
- Resolve coding issues
- Ensure proper account distribution
- Route coded invoices to the proper designated contact for approval and/or authorization
- Work with Business Units to enhance processes and flow.
- Verify all W-9 information to set up new vendors in the system
- Perform other Accounts Payable tasks as assigned, such as scanning, validation, and issue resolution.
- Received vendor invoices, validated for accuracy, and routed for approval to prepare for payment processing.
- Identified opportunities and risks in the accounts payable process to improve standard operating procedures.
- Handled sensitive and confidential documents and information to maintain corporate reputation.
- Investigated inquiries relating to the status of accounts.
- Provided strong customer service and support to prevent invoice and expense issues.
- Processed daily invoices, check requests... and wire transfers of foreign and domestic currency.
- Researched and resolved invoice and payment issues for internal employees and external vendors.
- Managed complex accounting projects and special assignments.
- Reached out to vendors and customers to verify information and follow up on client issues.
- Investigated inquiries relating to the status of accounts.
- Processed daily invoices, check requests, and wire transfers of foreign and domestic currency..
- Received vendor invoices, validated for accuracy and routed for approval to prepare for payment processing.
- Processed daily invoices, check requests and wire transfers of foreign and domestic currency.
- Investigated inquiries relating to status of accounts.
- Entered figures using 10-key calculator to compute data quickly.
Education
Some College (No Degree) - Accounting & Business
University of Cincinnati
Cincinnati, OHHigh School Diploma -
Aiken Senior High School
Cincinnati, OH06.1988
Skills
- Oracle Database Management
- Experienced in QuickBooks Software
- Experience with JD Edwards
- Kofax scanning software
- Proficient in ADP Payroll
- Workday Financial Management
- Credential Verification Skills
- Advanced Microsoft Proficiency
- Adobe Acrobat Pro Expertise
- Efficient Ten-Key Calculator Operation
Skills
Microsoft Word, Microsoft Excel, Microsoft Outlook, Skype, Microsoft Teams, Zoom Software, Oracle, Oracle-AMB (mortgage), System 21 (hospitality), Doc Vision (scanning), Novell GroupWise, Banking Software, Integra, Quick Books, Peachtree, Bill Quick, CMiC (Construction Accounting Software), JD Edwards Accounting Software, DocuSphere, Kofax Scanning Program, ADP Payroll System, Paychex Payroll System, Document Express McKesson, On Base (Hyland), GHX (Global Healthcare Exchange), Workday (Financial-Management/Accounting Software), Computer Ease (Construction Accounting Software), DM2- Sage MAS 200 Extended Enterprise (Fuel Wholesale Software), PDI/Enterprise (Fuel Wholesale Software), Adobe Acrobat Pro DC, 40-50 WPM
Timeline
Tactical LP Customer Service Associate II
Tj Maxx Dept Store-Western Hills
05.2024 - Current
Credentialing Specialist II
UC Health LLC
11.2021 - Current
Controller Assistant
Hightowers Petroleum Company
06.2021 - 11.2021
Payment Generation Specialist, AP SSO Shared Services, Finance/Supply Chain
Bon Secours Mercy Health
11.2015 - 06.2021
Associate Accounts Payable Analyst
Cengage Learning
09.2012 - 09.2015
Some College (No Degree) - Accounting & Business
University of Cincinnati
High School Diploma -
Aiken Senior High School
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