Summary
Overview
Work History
Education
Skills
Timeline
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Tracy Mahoney

Lab Assistant, Glasswash
Danvers,MA

Summary

I Have been in my current position in the Glasswash Department of Cell Signaling Technologies for over 10 years as a loyal, hard working team player who goes above and beyond to maintain excellent communication and builds good working relationships. I enjoy finding new ways to improve processes and outcomes to better meet the needs of the scientists. I pride myself on being patient, compassionate and empathetic. I have experience as an assistant manager in a fast paced, time sensitive environment. I am always eager to learn new things and improve myself. I am a fast, hands on learner and enjoy teaching others the knowledge I have gained. I am an organized, detail oriented and dependable person who is successful at managing multiple priorities with a positive attitude and a willingness to take on added responsibilities to meet team goals.

Overview

21
21
years of professional experience

Work History

Lab Assistant, Glasswash

Cellsignaling Technology
05.2013 - Current
  • Collects soiled glassware from labs
  • Cleans and sterilizes glassware including beakers, flasks, tubes, bottles, cylinders, etc.
  • Maintains inventory and levels of glassware and other shared consumables
  • Operates washers and autoclaves according to operating instructions
  • Performs specialty autoclaving upon request
  • Performs sterilization checks on autoclaves
  • Performs quality control checks on items before they are distributed
  • Replenishes and maintains appropriate levels of general lab supplies in designated areas for scientists’ use
  • Maintain communication with the scientists to ensure that they have everything they need to do their job
  • Maintains records

Other Duties include but not limited to:

  • Monthly inspections of safety showers and fire extinguishers
  • Incubator cleanouts
  • Refrigerator cleanouts
  • Ordering supplies
  • Cleaning/organizing
  • Creating Documents for record keeping and organization
  • Training
  • Takes, types out and distributes team meeting notes
  • Chemical inventory
  • Stericycle certification
  • Filing

Food Service Worker

Cafe Services
01.2009 - 05.2013
  • Enhanced customer satisfaction by maintaining a clean and organized dining area.
  • Collaborated with kitchen staff to ensure timely and accurate order fulfillment.
  • Maintained safety standards by properly handling food and adhering to sanitation guidelines.
  • Delivered exceptional service by promptly addressing customer concerns and special requests..
  • Utilized strong multitasking skills to manage multiple orders simultaneously without compromising quality or accuracy.
  • Developed and maintained positive relationships with customers to enhance service.
  • Operated dishwashing and sanitizing equipment according to manufacturer instructions.

Assistant Manager, Studio Photographer

The Picture People
05.2003 - 01.2008
  • Improved customer satisfaction by addressing and resolving complaints promptly.
  • Streamlined store operations for increased efficiency, implementing new processes and procedures.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Increased sales through effective merchandising strategies and targeted promotions.
  • Boosted employee morale by recognizing outstanding performance and celebrating team accomplishments.
  • Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
  • Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
  • Enhanced client satisfaction by delivering high-quality photography and editing services for various projects.
  • Captured visually stunning images for diverse clientele, including families, individuals, and corporate events.
  • Streamlined workflow processes within the studio to ensure efficient scheduling, setup, and breakdown of photo sessions.
  • Balanced multiple projects simultaneously while meeting tight deadlines without compromising on quality or attention to detail.

Education

High School Diploma -

Danvers High School
Danvers, MA
06.1997

Skills

  • Quality/Visual Inspection
  • Proficient in Google Documents, Excel and Microsoft Word
  • Record Keeping
  • Team Collaboration
  • Time Management
  • Documentation Compliance
  • Workflow Coordination
  • Scheduling
  • Assistant Manager Experience
  • Inventory Oversight/Ordering
  • Customer Service
  • Computer Proficiency
  • Process Improvement
  • Positive Attitude
  • Problem Solving

Timeline

Lab Assistant, Glasswash

Cellsignaling Technology
05.2013 - Current

Food Service Worker

Cafe Services
01.2009 - 05.2013

Assistant Manager, Studio Photographer

The Picture People
05.2003 - 01.2008

High School Diploma -

Danvers High School
Tracy MahoneyLab Assistant, Glasswash