Tracy Malosh
Biloxi,MS
Summary
Dedicated and accomplished Registered Nurse with over 19 years of experience providing exceptional care to medical, surgical, telemetry, obstetrical/gynecological, and pediatric patients in acute hospital settings. Expertise includes comprehensive assessments, meticulous charting, precise medication administration, effective wound care, and thorough patient education. Proven leadership skills demonstrated through roles as a director, hospital supervisor, charge nurse, preceptor, and instructor. Detail-oriented and proactive in approach, consistently prioritizing tasks and managing time efficiently, but most importantly passionately advocating for the absolute highest standards of care and respect for all patients.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Director of Med-Surg, Tele and Ortho Units
Merit Health Biloxi
11.2018 - 2020
- Oversaw daily workflow, staffing, hiring, orientation, training and development of employees in all three departments.
- Boosted patient satisfaction survey scores 25% in a six month period- implemented new plans for continued improvement.
- Tracked patient census in realtime, adjusting staffing appropriately, whilst simultaneously addressing patient care concerns throughout most of the hospital
- As Director, maintained a 100% record below budget demands for payroll.
- Electronically completed annual performance evaluations for self and approximately seventy five additional employees, implementing plans of corrective action when appropriate.
- Used problem-solving and conflict resolution skills to foster effective work relationships with all team members.
- Developed and implemented strategic initiatives to enhance operational efficiency, converting some from paper to electronic.
- Led cross-functional teams to align organizational goals and strategies.
- Oversaw budget management, ensuring resource allocation aligned with strategic priorities.
- Mentored junior team members, fostering professional development, promoting morale, encouraging input, and advocating for a team approach. New policies were implemented to foster this approach.
- Streamlined processes, resulting in improved productivity and reduced operational costs.
- Enhanced team collaboration through regular communication, goal setting, and performance evaluations.
- Established a culture of continuous improvement by fostering open communication channels and empowering employees to voice their ideas.
- Cultivated a positive work environment that fostered employee engagement, increased retention rates, and boosted overall team morale.
- Managed budgets effectively to ensure optimal use of resources while maintaining financial stability.
- Implemented innovative solutions to solve complex problems, resulting in increased productivity and streamlined operations.
- Optimized staff performance by personally designing comprehensive training programs tailored to fit said individual.
- Spearheaded innovative approaches to resource allocation and strategic planning.
- Boosted client satisfaction rates through exceptional relationship management and a prompt resolution of issues.
- Evaluated employee performance objectively using established metrics, leading to fair compensation adjustments based on meritocracy principles.
- Boosted operational efficiency by optimizing supply chain processes. Remained under budget 100% of the time for all orders on all units.
- Maintained positive customer relations by addressing concerns directly and implementing successful corrective actions in a timely manner.
- Recruited nurse hires from multiple states, assisted with relocation benefits, and helped transplants acclimate to their new home.
- Successfully managed budgets and allocated resources to maximize productivity and profitability.
- Led strategic initiatives to enhance operational efficiency across multiple departments.
Hospital Supervisor
Merit Health Biloxi
05.2016 - 11.2018
- Oversaw daily operations to ensure high-quality patient care and safety standards.
- Coordinated staff schedules and managed resource allocation for optimal efficiency.
- Mentored nursing staff, fostering professional development and enhancing team performance.
- Implemented process improvements that increased workflow efficiency and reduced patient wait times.
- Collaborated with multidisciplinary teams to develop and execute patient care plans effectively.
- Led incident reviews, promoting a culture of safety and continuous improvement within the facility.
- Managed nursing staff schedules to ensure optimal coverage during peak hours and reduced overtime costs.
- Reviewed clinical documentation to asses standards and quality of care.
- Streamlined communication between departments for improved patient flow and satisfaction.
- Monitored patient acuity levels closely, adjusting staffing assignments as needed for optimal care delivery.
- Resolved conflicts among team members promptly and effectively, maintaining a harmonious work environment.
- Mentored new nurses, providing guidance on hospital policies and procedures, fostering professional growth and development.
- Participated in budget planning meetings, helping allocate funds appropriately for staffing needs or equipment upgrades.
- Provided emergency response during shifts and when on-call.
- Promoted evidence-based practices among nursing staff by staying current on industry trends and research, sharing knowledge with colleagues.
- Collaborated with interdisciplinary teams to develop comprehensive care plans for patients, resulting in better outcomes.
- Served as a liaison between administration and clinical staff, facilitating open communication channels for policy updates and concerns.
- Conducted regular rounds on all units to assess overall functioning of the department while addressing any issues or concerns that arose.
- Championed quality improvement projects to identify areas of inefficiency, resulting in more streamlined operations.
- Evaluated staff performance regularly and provided constructive feedback, leading to increased competency and productivity.
- Assisted in the recruitment process by interviewing potential candidates, contributing to a strong nursing workforce.
- Reduced medication errors by conducting thorough reviews of protocols and establishing a culture of safety within the department.
- Administered medications subcutaneously, orally and via IV.
- Collaborated with physicians regarding patient conditions, updates and necessary care changes.
- Developed partnerships with local community organizations to support patient care and outreach efforts.
- Managed hospital's budget for nursing department, ensuring optimal use of resources and cost savings.
- Led by example, demonstrating strong work ethic and commitment to patient care, which inspired staff to perform at their best.
- Streamlined patient admission and discharge processes, significantly reducing wait times and improving patient satisfaction.
- Resolved conflicts among staff members, fostering more collaborative and supportive work environment.
- Coordinated with IT department to troubleshoot and resolve technical issues in timely manner, minimizing disruption to hospital operations.
- Ensured smooth hospital operations during night shifts, addressing any emergencies or issues promptly.
- Oversaw maintenance and cleanliness of facility, ensuring safe and welcoming environment for patients and staff.
- Established and maintained effective communication with staff, physicians and community organizations to promote high quality patient care.
- Conducted routine facility inspections, identifying areas needing improvement and eliminating hazards posed to staff and residents for continued compliance with associated regulations.
- Spearheaded and implemented new projects to expand scope of engagement.
Charge Nurse Med/Surg, Pediatric, Mother/Baby, GYN
Biloxi Regional /Merit Health
04.2012 - 05.2016
- Lead contributor in community outreach events such as Babypalooza and March of Dimes fundraisers.
- Created and maintained educational displays throughout the unit.
- Supervised daily nursing operations, ensuring compliance with hospital policies and patient care standards.
- Managed patient assessments and developed individualized care plans based on clinical evaluations.
- Mentored junior nursing staff as well as numerous students, providing guidance on best practices and professional development.
- Oversaw medication administration protocols, ensuring adherence to safety guidelines and regulatory requirements.
- Evaluated nursing workflows, identifying areas for process enhancement to optimize resource utilization.
- Trained new nurses in proper techniques, care standards, operational procedures, and safety protocols.
- Coordinated nursing care on unit through staff assignments, assisting and rounding with physicians, monitoring patient orders, and communicating with ancillary departments.
- Conducted daily shift briefs to inform staff of changes in patient care assignments.
- Mentored and supervised junior nurses, fostering a supportive and professional work environment.
- Optimized patient satisfaction through timely response to concerns and effective communication among staff members.
- Promoted a safe working environment by adhering to infection control policies and regularly reviewing safety protocols.
- Collaborated with other healthcare professionals to provide quality patient care.
- Served as a liaison between nursing staff, physicians, and management, fostering open communication channels among all parties involved in patient care.
- Streamlined nursing workflows for increased efficiency and improved patient outcomes.
- Supervised and managed daily scheduling, tasking, and administration.
- Maintained accurate documentation of patient information, enabling informed decision-making among the healthcare team members.
- Contributed significantly towards Joint Commission accreditation compliance through regular audits, staff education and process improvement recommendations.
- Facilitated ongoing education for nursing staff through in-service training sessions and workshops on relevant topics.
- Collaborated with interdisciplinary healthcare teams to develop and implement individualized care plans for patients.
- Enhanced patient satisfaction by personalizing care plans based on individual patient needs and preferences.
- Fostered culture of continuous improvement, leading to adoption of innovative nursing practices.
- Maintained high standards of patient care during high-volume shifts, managing patient assignments to optimize nurse workload.
- Oversaw administration of medication, ensuring adherence to strict safety protocols, thereby maintaining patient safety.
- Advocated for patient needs, resulting in improved patient outcomes and satisfaction.
- Provided skilled, timely and level-headed emergency response to critically-ill patients.
- Followed all personal and health data procedures to effectively comply with HIPAA laws and prevent information breaches.
- Monitored patient reactions after administering medications and IV therapies.
- Equipped patients with tools and knowledge needed for speedy and sustained recovery.
- Promoted patient and family comfort during challenging recoveries to enhance healing and eliminate non-compliance problems.
- Managed patients recovering from medical or surgical procedures.
- Performed frequent checks on life support equipment and made necessary adjustments to preserve optimal patient conditions.
- Sustained quality standards by performing routine medication audits and upholding internal and industry best practices.
- Educated parents on infant feeding techniques and developmental milestones.
- Monitored vital signs and assessed health status of mothers and infants.
- Coordinated discharge planning with social workers, case managers, and other healthcare professionals to ensure a smooth transition from hospital to home for new families.
- Strengthened patient trust through effective communication, empathy, and active listening skills during all interactions.
- Improved patient satisfaction by providing compassionate and personalized care to mothers and babies during postpartum recovery.
- Maintained accurate medical records to support clinical decision-making, facilitate communication among healthcare providers, and ensure proper billing procedures were followed.
- Performed skilled nursing tasks such as IV administration, wound care, catheterization, and medication management for both mothers and infants as needed.
- Reduced the risk of complications by educating new mothers on proper breastfeeding techniques and infant care practices.
- Provided emotional support for new parents facing challenges such as postpartum depression or anxiety related to parenthood adjustments.
- Provided culturally competent care, respecting patients'' diverse backgrounds, values, beliefs, and individual needs.
- Promoted family bonding by supporting skin-to-skin contact between mothers and newborns immediately after birth.
- Facilitated a smooth transition from labor and delivery to the mother-baby unit, ensuring continuity of care for both mother and infant.
- Educated new mothers on breastfeeding techniques, infant care, and postpartum recovery strategies.
- Promoted breastfeeding success by offering lactation support and resources to new mothers.
- Provided emotional support to patients experiencing postpartum depression or anxiety, connecting them with appropriate mental health resources when necessary.
- Prepared patients for discharge by providing thorough education on self-care, infant care, and follow-up appointments.
- Provided culturally sensitive care by respecting diverse family values and traditions related to childbirth and the postpartum period.
- Developed strong rapport with patients through active listening skills and empathy, fostering a trusting relationship between nurse and patient.
- Assisted physicians with procedures including suturing perineal lacerations or performing circumcisions on newborns as needed.
- Led team of nurses in delivering high-quality postpartum care, achieving recognition for outstanding patient service.
- Streamlined patient discharge process, ensuring smooth transition home for families.
- Administered medications and treatments following pediatric care protocols.
- Implemented infection control measures to ensure patient safety and compliance.
- Mentored junior nurses in pediatric best practices and emergency response procedures.
- Educated children about their medical conditions in age-appropriate language, empowering them to take an active role in managing their health.
- Developed strong rapport with patients and families, fostering trust and confidence in the nursing team''s abilities.
- Assessed pediatric patients'' growth and development, identifying potential issues early for timely intervention.
- Participated in ongoing professional development to stay abreast of the latest advances in pediatric nursing practices.
- Managed complex cases involving multiple specialists while maintaining clear communication channels between all parties involved in a child''s care plan.
- Educated social workers and child welfare personnel on complex health issues, providing valuable insight into pediatric patients' conditions.
- Improved patient comfort with introduction of child-friendly treatment areas, making hospital visits less intimidating for young patients.
- Designed and delivered engaging BLS training sessions for diverse audiences.
- Developed comprehensive lesson plans aligning with current CPR standards and guidelines.
- Mentored junior instructors, enhancing teaching methodologies and classroom management skills.
- Ensured compliance with American Heart Association guidelines in all aspects of BLS instruction and certification procedures.
Registered Nurse Med/Surg, OB/GYN, Pediatric, Geri
Ocean Springs Hospital
04.2009 - 04.2012
- Staff nurse for medical, surgical, telemetry patients, pediatric, and obstetrical patients.
- Charge nurse for 40 bed unit
- Chart Audits
- Monitored vital signs and patient conditions, promptly reporting changes to healthcare team members.
- Educated patients and families on health management, enhancing understanding of treatment regimens and recovery processes.
- Conducted training sessions on new medical technologies, ensuring staff proficiency and adherence to operational standards.
- Utilized critical thinking skills to prioritize nursing interventions based on patients'' acuity levels and individual needs.
- Administered medications and treatments as prescribed, ensuring patient safety and compliance with protocols.
- Collaborated with interdisciplinary teams to develop comprehensive care plans for diverse patient needs.
- Administered medications safely according to established guidelines while closely monitoring for side effects or adverse reactions requiring intervention.
- Skillfully managed challenging patient situations using de-escalation techniques, crisis intervention strategies, and therapeutic communication skills.
- Advised patients and caregivers of proper wound management, discharge plan objectives, safe medication use, and disease management.
Registered Nurse
Memorial Hospital Gulfport
06.2006 - 04.2009
- Staff nurse for medical, surgical, and telemetry patients.
Education
Associate of Applied Science - Nursing
05.2006
Completed several credit hours toward obtaining BSN: Nursing
- [Number] GPA
- Ranked in Top [Number]% of class
Skills
- Computer skills-Windows, Word, Excel, PowerPoint, Internet
- Budget management
- Staff scheduling
- Performance evaluations
- Patient care coordination
- Team leadership
- Process improvement
- Conflict resolution
- Quality assurance
- Clinical documentation
- Interdisciplinary collaboration
- Emergency response
- Training and development
- Patient satisfaction enhancement
- Resource allocation
- Compliance standards adherence
- Workflow optimization
- Medication administration protocols
- Strategic planning initiatives
- Community outreach partnership
- Decision-making
- Creativity and innovation
- Staff management
- Organizational development
- Staff development
- Hiring and retention
- Problem-solving
- Team building
Certification
State of Mississippi R.N. – Active #MS875202
Languages
English
Native or Bilingual
Spanish
Limited Working
PERSONAL
Life-long resident of the Mississippi Gulf Coast with strong personal, familial, and professional ties to the community. Numerous references available upon request.
Timeline
Director of Med-Surg, Tele and Ortho Units - Merit Health Biloxi
11.2018 - 2020
Hospital Supervisor - Merit Health Biloxi
05.2016 - 11.2018
Charge Nurse Med/Surg, Pediatric, Mother/Baby, GYN - Biloxi Regional /Merit Health
04.2012 - 05.2016
Registered Nurse Med/Surg, OB/GYN, Pediatric, Geri - Ocean Springs Hospital
04.2009 - 04.2012
Registered Nurse - Memorial Hospital Gulfport
06.2006 - 04.2009
Mississippi Gulf Coast College - Associate of Applied Science, Nursing