Summary
Overview
Work History
Education
Skills
Timeline
Generic
Tracy Marise

Tracy Marise

Retail Management and Customer Service Associate
Toone,TN

Summary

Results oriented, high-energy professional, with a successful record of accomplishments in the management field of both household and retail environment. Extensive experience in driving sales and customer service with focus on providing the customer with the highest quality experience.

Overview

26
26
years of professional experience

Work History

Homeschool Educator

Self Employed
Toone, TN
08.2015 - Current

Innovative educator focused on the continual improvement of my students. Responsible for: creating engaging and educational lesson plans then modify accordingly to meet varying needs/interests of students, utilizing various curriculum resources and technologies to enhance learning, comply with standards set by our umbrella school to maintain student records of attendance and curriculum while observing and evaluating students performance, organize educational excursions to enhance lesson plans, contribute to monthly meetings for students at a local library to facilitate social interaction with other students with like interests. I encourage enthusiasm for the learning process and development of good study habits to ensure success in their future schooling.

Director of Operations

Fairytale Resale
Toone, TN
02.2009 - Current

Responsibilities include buyer, inventory control, data entry, sales performance, web based marketing, shipping and processing, accounting, communication specialist, and loss prevention in this children's consignment company. Actively drives sales by researching/pricing merchandise competitively and successful advertising.

Associate

Happi Stores
Germantown, TN
08.2007 - 10.2008

Managed customer relations and customer service through daily communication and interaction. Prepared bank deposits, upheld loss prevention standards, maintained inventory control and stock presentation of merchandise, and performed all additional duties as needed. Worked varied hours, days, nights and weekends as business needs dictated.

Store Manager

Nine West
Memphis , TN
04.2007 - 07.2007

Performed store management duties that included recruiting, hiring, and training staff, monthly reviews of employees, making schedules, and participating in weekly conference calls within the district. Controlled shrink by auditing inventory and payroll hours. Directed all the operations of the store including marketing and advertising strategies, merchandising, and surpassing daily sales goals.

Store Manager

Wilsons Leather
Memphis, TN
07.2005 - 03.2007

Performed all management duties including team building, development and implementation of store plans to reach goals, monitored store and individual performance to develop improvement plans in job performance. provided ongoing training to new and existing employees to ensure superior customer experiences. Gained knowledge of factors that drive business while using data provided to achieve higher sales and improved loss prevention. Performed inventory control, scheduling, accounting, merchandising, and marketing tasks.

Assistant Manager

Gadzooks
Memphis, TN
06.2003 - 07.2005

Assumed management responsibilities in absence of store manager, successfully implemented sales and operational standards. Consistently achieved sales through promotions, creative merchandising, business strategies, and communication with staff. Monitored store customer service and promptly addressed situations needing attending.

Education

No Degree - Tourism And Travel Marketing

Southwest Tennessee Community College
Memphis, TN

Skills

  • People Skills
  • Time Management
  • Problem Anticipation and Resolution
  • Store Merchandising
  • Inventory Management
  • Customer Service
  • Loss Prevention Procedures
  • Employee Motivation
  • Effective Selling Techniques
  • Attention to Detail
  • Work Planning and Prioritization
  • Data Entry

Timeline

Homeschool Educator

Self Employed
08.2015 - Current

Director of Operations

Fairytale Resale
02.2009 - Current

Associate

Happi Stores
08.2007 - 10.2008

Store Manager

Nine West
04.2007 - 07.2007

Store Manager

Wilsons Leather
07.2005 - 03.2007

Assistant Manager

Gadzooks
06.2003 - 07.2005

No Degree - Tourism And Travel Marketing

Southwest Tennessee Community College
Tracy MariseRetail Management and Customer Service Associate