Tracy Matthews
Englewood,CO
Summary
Accomplished Executive Director recognized for leveraging strong team leadership and development to drive forward progress. Highly organized, detail-oriented leader skilled in directing high-performing teams to develop solutions and solve operational and technical problems. Success implementing systems across multiple operations with superior organizational and communication skills.
Overview
14
14
years of professional experience
Work History
Executive Director/Owner
Dr Matthews Innov-aging Solutions
Englewood
09.2009 - Current
- Set organizational goals and objectives to guide and direct specific company focus and achieve mission fulfillment.
- Represented organization to local public by giving over 30 presentations and speeches and participating in community events.
- Built and maintained strong and diverse teams by hiring and training qualified clinical staff to create positive and productive work environments.
- Monitored and enforced regulatory compliance with laws and regulations to protect organization from legal liabilities and penalties.
- Drove strategic improvements to enhance operational and organizational efficiencies to include 69% growth in census and achieved 168% of financial growth goals.
Group Fitness Instructor
Self Employed Services
Avalon
03.2013 - 02.2021
- Developed creative and fun fitness classes to keep participants engaged and motivated.
- Taught diverse group fitness classes designed to improve cardiovascular health, strength and mobility.
- Managed group fitness classes of up to 50 members.
- Established classes to effectively match skill and learning levels of all participants.
- Adapted classes to meet needs of participants with varying fitness levels.
Executive Director of Operations
Aviant Hospice
Denver, CO
01.2021 - 09.2023
- Collected and interpreted key metrics to determine which programs met desired outcomes or required further streamlining for success.
- Minimized expenses 24% by reducing excess staff and renegotiating vendor contracts.
- Surpassed annual revenue targets by over $50,000 through effective oversight of daily operations and strategic initiative implementation.
- Established new clinical team to support hospice lines of service.
- Supported business growth through strategic planning and process development.
- Led organization by developing professional and ethical culture focused on collaborative excellence.
Senior Clinical Director-Operations and CM
NeuroRestorative
Irvine, CA
03.2019 - 04.2021
- Oversaw successful implementation of operational strategies and policies to drive organizational growth by 40% and productivity.
- Analyzed business operations and implemented strategies to improve operational cohesiveness.
- Collaborated with senior management to develop and execute long-term corporate goals and objectives.
- Monitored budget and utilized operational resources.
- Mentored and coached over 200 team members to foster productive and engaging work environment.
- Established and monitored quality assurance standards to achieve operational excellence for regulatory compliance and business growth.
- Analyzed customer feedback and identified areas for improvement to drive business success.
Program Director
Catalina Island Medical Center
Avalon, CA
05.2013 - 05.2019
- Supervised clinical and administrative staff, managing and evaluating performance provide high-quality services to over 200 program participants.
- Provided ongoing direction and leadership for program operations.
- Developed and implemented program goals and objectives, establishing specific and measurable statistically significant outcomes aligned with program's overall mission to decrease obesity and diabetes in underserved community.
- Coordinated budgeting, scheduling and resource allocation to facilitate smooth flow of operations.
- Communicated regularly with community stakeholders, consistently updating on progress to build support for program.
- Developed and implemented marketing strategies to promote program awareness and participation to achieve higher than forecasted number of participants.
- Established program policies and procedures to comply with all hospital and public health regulatory requirements.
- Developed creative and fun fitness classes to keep participants engaged and motivated
- Taught diverse group fitness classes designed to improve cardiovascular health, strength and mobility
- Enhanced participant and community experience by maintaining motivational and supportive culture.
Education
Doctorate of Nursing - Healthcare
12.2001
- Completed professional development in all Aspects of Nursing Excellence
- Member of Sigma Theta Tau
- Elected Captain of Leadership Team for class of 2000.
- Member of American Nurses Association
Skills
- Decision-Making
- Written Communication
- Verbal Communication
- Critical Thinking
- Diverse Software Proficiency
- Expense Control
- Financial Reporting
- Stakeholder Management
- Process Improvement
- Budget Planning
- Leadership Abilities
- Project Management
- Performance Metrics
- Business Relationship Management
- Team Building Leadership
Timeline
Executive Director of Operations - Aviant Hospice
01.2021 - 09.2023
Senior Clinical Director-Operations and CM - NeuroRestorative
03.2019 - 04.2021
Program Director - Catalina Island Medical Center
05.2013 - 05.2019
Group Fitness Instructor - Self Employed Services
03.2013 - 02.2021
Executive Director/Owner - Dr Matthews Innov-aging Solutions
09.2009 - Current
University of Colorado Denver - Doctorate of Nursing, Healthcare