Regional Sales Representative
Designs for Vision, Inc.
- Fulfilled customer queries over phone, in-person and through email to provide and maintain highest level of customer care.
- Provided exceptional customer service by addressing inquiries and resolving any issues promptly.
- Forged and nurtured impactful relationships with customers to cultivate loyalty.
- Maintained routine communication with clients to assess overall satisfaction, resolve complaints, and promote new offerings.
- Performed cold-calling and follow-ups with leads to secure new revenue.
- Liaised with Type department personnel to support order processing and product flow.
- Set up appointments with potential and current customers to promote new products and services.
- Resolved order issues efficiently and enhanced customer satisfaction ratings.
- Evaluated inventory and delivery needs and optimized strategies to meet customer demands.
- Researched potential clients and markets to prepare for appointments.
- Demonstrated products and specific features at customer locations and special events.
- Developed and implemented sales strategies to increase revenue.
- Interacted with problematic accounts, helping to build lasting rapport and boosting revenue opportunities.
- Conducted on-site product demonstrations to highlight features, answer customer questions, and redirect concerns toward positive aspects.
- Conducted over Number sales meetings per month to prepare sales plans and call schedules based on data analysis and market opportunities.
- Boosted brand awareness, implemented promotional campaigns, and employed sales tactics as part of territory development.
- Managed new business development in Type region by building and maintaining customer relationships and identifying needs and challenges.
- Adapted sales techniques to specific clients and promoted products based on individualized client needs.
- Provided regular reports upper management regarding regional sales performance, market trends, and competitor activities to aid in informed decision-making processes.
- Sold Product or Service and served as resource and consultant to customer throughout sales process.
- Visited clients on-site to give benefit-oriented sales presentations.
- Maintained accurate records of all sales activities using CRM software, enabling data-driven decision-making processes.
- Participated in industry trade shows to network with potential clients, staying informed on emerging trends within the marketplace environment.
- Implemented regional sales plans aligned with company objectives, driving growth within assigned territories.
- Delivered product presentations and demonstrations showcasing features, benefits, and value to prospective customers.
- Optimized territory coverage through strategic route planning, maximizing efficiency during daily visits of existing clients or prospecting new ones.
- Established new customer accounts through perseverance, dedicated cold calling, and exceptional service.
- Attended trade shows, conferences and seminars to promote Product or Service and develop new business opportunities.
