TRACY MCINTOSH
Retail Real Estate And Development Professional
Eagle,ID
Summary
Results-driven retail real estate and construction professional with 25 years of experience in the fitness, wellness, and restaurant sectors. Skilled in overseeing teams, managing multi-million dollar budgets, and successfully opening numerous units in major US markets and internationally. Demonstrated success in managing the entire development lifecycle, from conducting in-depth market analysis to executing grand openings. Adept at leading teams, managing capital budgets exceeding $15 million, and consistently achieving the goal of opening new units across diverse markets in the United States and internationally. Detailed and diligent, with a keen understanding of broad strategic goals combined with an ability to deliver at tactical levels. Cultural leader and developer of highly effective in‐house and external teams. Tenacious, curious and engaged, thrives on challenge and can be counted on to deliver results.
Overview
24
24
years of professional experience
Work History
Chief Development Officer
OVME Medical Aesthetics
06.2020 - Current
- Grew portfolio from five to twenty-nine studios in three years
- Direct the complete spectrum of construction activities, ensuring alignment with established timelines and budgets
- Conduct thorough evaluations of site feasibility to identify potential risks
- Facilitate effective lease negotiations and oversee the management of real estate workflows, ensuring a standardized approach
- Oversee all phases of construction to achieve corporate goals, budgets and schedules
- Manage design process end-to-end
- Develop and implement capital budget for portfolio improvements
- Guarantee that all construction drawings are meticulously accurate and reflect the specifications and requirements necessary for the desired site build-outs
- Collaborate cross-functionally with stakeholders to achieve growth targets
- Build and develop productive consultant teams and strong relationships with construction partners
- Prepare and control $6-15 million capital budgets; execute against investment plan
- Build and develop productive consultant teams and strong relationships with construction partners
Chief Development Officer
Barry’s
11.2015 - 05.2020
- Grew corporate studios 5x in 15 states, and Franchise locations 3x in10 markets domestically and internationally
- Actively manage the franchisee real estate pipeline to meet ambitious opening targets
- Develop and implement effective systems and processes that guide franchisees through their build-out projects, enabling them to meet critical opening timelines
- Fostering strong relationships with franchisees
- Performed full White Space analysis for US to develop the roadmap for market expansion
- Analyzed demographic and psychographic data to create effective market maps
- Directed all site acquisition activities nationwide
- Developed standard work letters, LOI and lease negotiation guidelines
- Orchestrated pipeline planning, prepared capital budgets and managed critical path
- Provided assessment of all sites submitted by franchise partners and completed review to accept or reject
- Penetrated existing markets and developed new markets to achieve growth targets
- Reduced overall development costs and consistently increased ROI
- Liaised with in-house and outside counsel to drive successful contract negotiation
- Managed relationships with landlords, negotiate renewals
- Supervised teams who performed on-site development activities from pre-construction through punch list
Sr. Vice President, Development
Flywheel Sports
04.2014 - 11.2015
Executive Vice President, Real Estate and Development
Le Pain Quotidien
01.2007 - 05.2013
- Performed full strategic analysis for US, London and Paris to develop roadmap for market expansion
- Identified available properties; assessed competitive landscape and economic environment to create short lists
- Directed all site acquisition activities in the Northeast, mid-Atlantic, West coast, London and Paris
- Created and implemented financial models for optimal site analysis
- Developed standard work letters, LOI and lease negotiation guidelines
- Provided assessment of all sites submitted by franchise partners and completed review to accept or reject
- Built a multi-national team of (3) RE managers, (3) designers, (4) facilities managers and (4) construction professionals
- Expanded NY region from 12 to 30; Mid-Atlantic region from zero to 11; and Southern California region from 7 to 14
- Expanded London market from 16-23 and Paris from 4-8; turned around two challenged markets
Senior Director, Development
Black Angus
06.2005 - 01.2007
- Developed new market strategy to take West coast chain to mid-West and Eastern seaboard
- Designed next generation prototype to achieve lower development costs and increased sales
- Managed 1 million square feet property portfolio of 100 full service restaurants in 13 states
- Developed and executed capital budgets and maintenance plans to achieve company goals
- Hired, coached and developed team of five construction and facilities professionals
- Acted as a liaison for the Company, architect, and contractors
- Bid, negotiated and awarded contracts for all new store construction projects; worked closely with outside vendors and consultants
- Managed the development of 27 new stores and 52 renovations
- Directed a re-branding initiative to evolve the concept from the inside out
Director, Construction & Facilities
Cosi
07.2003 - 06.2005
- Worked with Internal and external teams to redevelop prototype for increased throughput and decreased labor costs
- Partnered with Federated Department Stores to pilot new model of in-store cafes
- Designed and built seven cafes in five states, inside operating Macy’s, in five months
- Managed capital budgets; developed and executed R&M plans
- Liaised with architects, engineers, contractors and suppliers
- Supported all open cafes to maintain constant operation and adherence to DOH and safety regulations
- Relocated corporate office from New York to Chicago
Regional Manager, Facilities
Brinker International – Chili’s
07.2001 - 06.2003
- Assumed responsibility for troubled market upon franchise buy-back
- Managed preventive and responsive maintenance for 56 restaurants in 7 states
- Completed 42 back of house renovations in two years, without interruption of operations
- Worked closely with contractors and suppliers to meet aggressive schedules and budgets
- Provided support for new restaurant openings
- Liaised with corporate team in Dallas to coordinate designs and owner furnished items
Skills
- Comprehensive Market Analysis
- Strategic Site Selection
- Project Leadership and Management
- Budget Oversight and Financial Management
- Team Development and Leadership
- Regulatory Compliance and Permitting
- Design Coordination and Construction Management
Affiliations
- National Restaurant Association - MAECO
- Multi-unit Architects, Engineers & Construction Officers
- Women’s Foodservice Forum ICSC
- Green Restaurant Association
Timeline
Chief Development Officer
OVME Medical Aesthetics
06.2020 - Current
Chief Development Officer
Barry’s
11.2015 - 05.2020
Sr. Vice President, Development
Flywheel Sports
04.2014 - 11.2015
Executive Vice President, Real Estate and Development
Le Pain Quotidien
01.2007 - 05.2013
Senior Director, Development
Black Angus
06.2005 - 01.2007
Director, Construction & Facilities
Cosi
07.2003 - 06.2005
Regional Manager, Facilities
Brinker International – Chili’s
07.2001 - 06.2003
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