Tracy Mendoza
Peachtree City,GA
Summary
Hardworking hairstylist bringing 20+ years of experience. Effectively bring in new customers and maximize loyalty by delivering exceptional service to every guest. I pride myself on my listening skills and attention to detail. I have loved working with my clients over the years, creating looks that suit them and make them feel their best. Nothing is greater than a client leaving my chair feeling like they were heard and absolutely love their hair.
Overview
21
21
years of professional experience
Work History
Hairstylist
Ricca Donna Salon
04.2023 - 06.2023
- Maintained clientele until relocating to Georgia
- Streamlined appointment scheduling and managed time efficiently to accommodate multiple clients per day.
- Collaborated with other booth renters to maintain a clean, organized, and professional work environment within the salon.
Hairstylist
The Plaza Salon
05.2002 - 03.2023
- Built a loyal clientele through exceptional customer service and attention to detail in styling techniques.
- Developed customized hair care plans for individual clients to address specific needs or concerns, leading to healthier hair overall.
- Achieved consistent positive feedback from clients regarding their experience at the salon due in part to attentive listening skills during consultations.
- Maintained regular client list and successfully handled walk-in customers.
- Shampooed, conditioned, and rinsed guests' hair using salon-exclusive products while educating clients on product benefits to increase product sales.
- Utilized latest techniques in balayage, ombre, highlights and color correction.
- Attended hair shows, classes and seminars to stay up-to-date on latest trends.
- Stayed updated on current hair trends and techniques to make customers look fashionable and increase satisfaction.
- Increased salon revenue by upselling products and additional treatments during appointments.
Hairstylist/Salon Owner/Operator
The Plaza Salon
10.2012 - 03.2023
- Increased salon revenue by upselling products and additional treatments during appointments.
- Collaborated with fellow stylists to create a positive work environment and share best practices.
- Trained junior hairstylists in salon procedures, product knowledge, and advanced cutting techniques for skill development.
- Consistently maintained cleanliness of the workspace, ensuring a safe and welcoming environment for clients.
- Actively promoted salon specials and discounts through social media channels to increase bookings and attract new clients.
- Established strong relationships with local businesses for cross-promotional opportunities benefiting both parties involved.
- Implemented effective inventory management strategies to reduce waste while maintaining sufficient stock levels of salon products.
- Assisted management team with marketing initiatives targeting new clientele within the community surrounding the salon location.
- Mentored apprentice hairstylists throughout their training period, offering guidance on technical skills as well as professional etiquette within the workplace setting.
- Contributed creative ideas for salon window displays, attracting potential clients and showcasing current trends in hair design.
- Processed payments, entering sales in register for prompt customer service.
- Completed safety training and certifications to minimize risk of infection or injury to customers.
- Counted and documented opening and closing cash amounts daily.
- Answered phone calls and emails to schedule client appointments.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Developed marketing strategies to attract new clients, utilizing social media platforms and promotional events.
- Ensured compliance with industry regulations and hygiene standards through routine inspections and process improvements.
- Initiated workplace improvement programs for increased service efficiency.
- Conducted thorough consultations with each client before beginning any service, ensuring clear communication regarding desired outcomes.
- Developed customized hair care plans for individual clients to address specific needs or concerns, leading to healthier hair overall.
Skills
- Outstanding client retention
- Customer Consultation
- Highlights and lowlights
- Foiling expertise
- Balayage technique
- Creative coloring
- Men and women haircuts
- Clipper and Trimmer Operation
- Hair Cutting and Trimming
- Continuing education
- [State] Licensed Cosmetologist
Timeline
Hairstylist
Ricca Donna Salon
04.2023 - 06.2023
Hairstylist/Salon Owner/Operator
The Plaza Salon
10.2012 - 03.2023
Hairstylist
The Plaza Salon
05.2002 - 03.2023
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