Summary
Overview
Work History
Education
Skills
Timeline
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Tracy Miller

Rhome,TX

Summary

Highly skilled executive assistant to CMO with 3 years of experience managing confidential projects, minor accounting, scheduling and communication on executive’s behalf. Proven track record supporting professional needs with well-organized precision. Successfully manages high-volume workloads in rapidly changing environments.

Overview

19
19
years of professional experience

Work History

Master Trainer

Self-employeed
02.2013 - Current
  • Continuously evaluated the effectiveness of clients'' training programs and made adjustments accordingly to ensure continuous progress towards their goals.
  • Delivered high-quality personal training sessions resulting in increased client satisfaction rates.
  • Built strong rapport with clients through consistent communication regarding goals, progress updates, and adjustments to training plans as needed.
  • Managed scheduling, billing, and records maintenance for a diverse client base, ensuring efficient business operations.
  • Expanded clientele base by networking with local businesses and organizations to offer specialized fitness services tailored to their specific needs.
  • Increased client fitness levels by designing and implementing personalized training programs tailored to individual needs.
  • Developed comprehensive nutritional plans for clients, resulting in improved overall health and wellness.
  • Mentored junior trainers, providing guidance on best practices for program design and effective client interactions.

Executive Assistant

Dr. John Scott Jr., DO, MHA, FASA
01.2021 - Current
  • Handled confidential and sensitive information with discretion and tact.
  • Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
  • Maintained confidentiality with sensitive documents, ensuring proper storage and distribution as needed.
  • Processed travel expenses and reimbursements for executive team and senior management group.
  • Screened calls and emails and responded accordingly to support executive correspondence.
  • Supported executives in decision-making processes by conducting research and presenting findings in clear formats.
  • Prepared and edited presentations on behalf of executives for both internal meetings and external conferences.
  • Collaborated on special projects to improve overall business operations within the organization efficiently.

Customer Service, Inside Sales

HECO Inc
05.2005 - 07.2011
  • Assist customers with correct selection of electrical motors and variable speed drives for industrial applications including energy efficiency, power output and effective applications
  • Negotiate pricing with various manufacturers to maximize margin on sales transactions and ensure timely delivery
  • Follow-up department paperwork to minimize the effects of shipping delays
  • Helped grow new product sales division to $3 million in sales.
  • Construct large bids for various power plants using both microsoft excel and Microsoft power point
  • Help manage $.5 million in company inventory
  • Process necessary warranty return paperwork



Education

Bachelor Or Business Administration - Marketing

Davenport University
Grand Rapids, MI

Skills

  • Executive Support
  • Administrative Support
  • Meticulous attention to detail
  • Strong Problem Solver
  • Information confidentiality
  • Customer Service-Oriented
  • Interpersonal Communication
  • Professional and mature
  • Excel spreadsheets
  • Document Preparation
  • Proofreading

Timeline

Executive Assistant

Dr. John Scott Jr., DO, MHA, FASA
01.2021 - Current

Master Trainer

Self-employeed
02.2013 - Current

Customer Service, Inside Sales

HECO Inc
05.2005 - 07.2011

Bachelor Or Business Administration - Marketing

Davenport University

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Tracy Miller