Hi, I’m
Tracy Moore
Administrative Assistant
Lathrop,MO
Summary
Dedicated administrative assistant with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support.
Overview
20
years of professional experience
Work History
Lathrop R-II School District
Administrative Assistant
10.2017 - Current
Job overview
- Greet visitors, answer phones, and direct inquiries to the appropriate staff member
- Maintain student records, including attendance, grades, and transcripts
- Distribute documents, such as letters, memos, and newsletters
- Process student enrollment forms
- Order and maintain office supplies
- Manage student records
- Assist with student registration and enrollment
- Provide administrative support to the school principal and other staff members
- Restock supplies and fix printer issues.
- Receive and sort incoming mail and packages distribute to correct recipient.
- Assisted coworkers and staff members with special tasks on daily basis.
- Build and maintain excellent relationships.
Clinton County R-III School District
Administrative Assistant
09.2016 - 10.2017
Job overview
- Greet visitors, answer phones, and direct inquiries to the appropriate staff member
- Maintain student records, including attendance, grades, and transcripts
- Distribute documents, such as letters, memos, and newsletters
- Process student enrollment forms
- Order and maintain office supplies
- Manage student records
- Assist with student registration and enrollment
- Provide administrative support to the school principal and other staff members
- Restock supplies and fix printer issues.
- Receive and sort incoming mail and packages distribute to correct recipient.
- Assisted coworkers and staff members with special tasks on daily basis.
- Build and maintain excellent relationships.
Consultants In Gastroenterology
Endoscopy Technician
01.2016 - 09.2016
Job overview
- Set up endoscopy suites with equipment and supplies needed for procedures.
- Supported physicians and nursing staff during procedures.
- Verified proper stocking and readiness of day surgery and operating rooms by ordering equipment and supplies for upcoming procedures.
- Efficiently set-up and tore down procedure rooms in preparation for upcoming procedures.
- Maintained all safety protocols and processes when cleaning, disinfecting and sterilizing endoscopes and related equipment.
- Assisted physicians and nursing staff with various tasks and responsibilities during procedures.
- Adhered to safety procedures during cleaning, disinfecting and sterilizing endoscopes and related equipment.
- Ambulated and assisted patients before and after procedures.
- Assisted with transportation of scopes for repairs and maintenance.
- Transferred scopes to appropriate department for repairs and maintenance.
North Kansas City Hospital- Rehab Unit
Therapy Technician
07.2014 - 01.2016
Job overview
- Assisted with reception duties like scheduling patients and completing follow up calls.
- Increased physician and patient customer satisfaction by recognizing and acting to meet various needs.
- Determined therapies, requested materials and received equipment in accordance with patient care initiatives and insurance plans.
- Prepared patients to meet with physical therapists.
- Executed interventions of modalities or exercise as directed by therapist or assistant.
- Delivered compassionate patient care, focusing on safety, comfort and emotional support.
- Took patient blood pressure and pulse rate, reporting findings in health charts.
- Organized recreational activities to assist in patient recovery.
- Maintained patient records, documenting changes in patient condition.
- Supported patient confidentiality in accordance with HIPAA regulations.
- Treated clients and families with respect and dignity.
- Provided therapeutic activities to assist with patient development.
- Charted on each patient daily.
- Monitored patient's safety and response to exercise intensity to discuss with therapist or assistant.
National Marketing Resources
Event Coordinator
02.2013 - 07.2014
Job overview
- Clerical responsibilities in the office. Answering phones, taking messages, handling mail, faxing, scanning, making copies and data entry.
- Handled day-to-day administration of events and programs, including order placements, BEO reviews, travel planning.
- Managed administrative logistics of events planning, event booking, and event promotions.
- Acquired contracts and agreements to finalize negotiations and obtain approval signatures.
- Coordinated schedules and timelines for events.
- Reviewed event bills to confirm accuracy and approve payment.
- Trained and supervised event staff to complete tasks on time.
- Negotiated contracts with venues, vendors and suppliers to obtain best rates and services.
Country Estate Lawn And Landscaping
Lawn and Landscape Personal Secretary
10.2011 - 02.2013
Job overview
- Received dues, fees and payments and provided transaction receipts.
- Maintained confidentiality of information related to receiving, recording and depositing of funds.
- Confirmed appointments, communicated with clients, and updated client records.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Organized, maintained and updated information in computer databases.
- Entered and maintained billing information in company internal databases for accessibility.
- Monitored outstanding invoices and performed collections duties.
- Managed invoicing and payment processing operations.
- Maintained detailed records of customer payments and billing adjustments.
- Interacted with customers to resolve billing disputes and respond to inquiries.
Citi Bank
Commercial Collections Representative
05.2006 - 10.2011
Job overview
- Kept company-sensitive documents secure.
- Used mail, email and phones to contact customers to discuss, negotiate payment and resolve outstanding accounts and balances.
- Obtained agreement on potential balance payoff and payment terms within guideline limits.
- Prepared and submitted reports to management of proposed payment settlement details.
- Performed research on computer systems and documented current status, payment expectations, notes of conversations and other relevant information.
- Contacted customers to discuss past-due accounts and negotiated payment plans.
- Responded to customer inquiries and provided detailed account information.
- Worked with customer to create debt repayment plan based on current financial condition.
- Listened to customers and negotiated solutions that met creditor and debtor needs.
- Monitored customer accounts for payment delinquency and initiated collection efforts.
Auto Bank Of North Oak-Car Dealership
Administrative Assistant
03.2004 - 05.2006
Job overview
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient.
- Sorted and distributed office mail and recorded incoming shipments for corporate records.
- Set up files using loan officer checklist and submitted on-time for processing.
- Communicated with customers daily to request information and complete paperwork.
- Prepared professional business correspondence on behalf of loan officer to obtain information and facilitate processing steps.
- Documented borrower's information in loan processing system and resolved any discrepancies.
- Verified credit histories, personal references and employment backgrounds for each applicant.
Education
National American University Overland Park
from Certified Nursing Assistant
10.2011
Kearney High SchoolKearney, MO
High School Diploma
05.2005
Skills
- Office Administration
- Clerical Support
- Invoice Processing
- Document Control
- Attendance Tracking
- Student Recordkeeping
- Mail Management
- Supply Ordering
- Filing
- Data Entry
Timeline
Administrative Assistant
Lathrop R-II School District
10.2017 - Current
Administrative Assistant
Clinton County R-III School District
09.2016 - 10.2017
Endoscopy Technician
Consultants In Gastroenterology
01.2016 - 09.2016
Therapy Technician
North Kansas City Hospital- Rehab Unit
07.2014 - 01.2016
Event Coordinator
National Marketing Resources
02.2013 - 07.2014
Lawn and Landscape Personal Secretary
Country Estate Lawn And Landscaping
10.2011 - 02.2013
Commercial Collections Representative
Citi Bank
05.2006 - 10.2011
Administrative Assistant
Auto Bank Of North Oak-Car Dealership
03.2004 - 05.2006
National American University
from Certified Nursing Assistant
Kearney High School
High School Diploma
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