Tracy Morse
Joshua
Summary
Experienced with team leadership, project management, and strategic planning. Utilizes advanced communication skills to align team efforts with organizational objectives. Track record of driving successful project outcomes through effective collaboration and adaptive problem-solving.
Overview
15
15
years of professional experience
Work History
Lead Director
Beezz Construction Cleaning Service
02.2010 - Current
- Built a high-performance team culture through effective leadership techniques such as coaching, mentoring, and empowerment.
- Boosted team productivity by implementing efficient project management strategies.
- Evaluated employee performance regularly, offering constructive feedback and creating tailored development plans for continuous improvement.
- Managed multiple high-priority projects simultaneously, ensuring timely completion of each without compromising quality.
- Streamlined processes for improved efficiency, resulting in higher output and reduced costs.
- Developed strong relationships with clients to ensure their needs were met and projects were delivered on time.
- Optimized resource allocation by carefully monitoring project progress, making adjustments as needed to meet deadlines and budget constraints.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
- Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
- Assisted in organizing and overseeing assignments to drive operational excellence.
- Defined clear targets and objectives and communicated to other team members.
Skills
- Quality control management
- Project management
- Customer service
- Team leadership
- Team building & leadership
- Problem resolution
- Teamwork and collaboration
- Task delegation
- Shift scheduling
- Good judgment
- Employee coaching and mentoring
- Customer relationship management
- Administration and reporting
- Positive attitude
- Teamwork
- Problem-solving
- Time management
- Attention to detail
- Problem-solving abilities
- Multitasking
- Reliability
- Excellent communication
- Organizational skills
- Team collaboration
- Active listening
- Adaptability and flexibility
- Verbal and written communication
- Decision-making
- Relationship building
- Team building
- Task prioritization
- Employee training
- Quality control
- Time management abilities
- Continuous improvement
- Adaptability
Timeline
Lead Director
Beezz Construction Cleaning Service
02.2010 - Current
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