Tracy Moss
Boynton Beach,FL
Summary
Dynamic and skilled entrepreneur with a proven track record at Lollipups Pet Grooming and Columbia Presbyterian Medical Center. Excels in strategic thinking and customer relations, achieving significant brand loyalty. Demonstrates innovative mindset and effective leadership, excelling in relationship building and business growth.
Hardworking and passionate job seeker with strong organizational skills, Ready to help team achieve company goals.
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
19
19
years of professional experience
Work History
Entrepreneur/ Owner/Groomer
Lollipups Pet Grooming
10.2018 - Current
- Built strong brand recognition and customer loyalty by delivering high-quality products and services consistently over time.
- Improved customer satisfaction with exceptional project management skills and timely delivery of products and services.
- Determined business plan, mission statement, and vision.
- Established a successful startup by researching market opportunities, creating a business plan, and securing funding.
- Successfully navigated challenging economic conditions by adapting business strategies quickly in response to changing market dynamics.
- Managed financial aspects of the business including budgeting, forecasting, cash flow management, and financial reporting to stakeholders.
- Enhanced online presence with well-designed websites, engaging social media content, and targeted digital advertising campaigns.
- Streamlined operations by identifying inefficiencies and implementing cost-saving measures that improved overall profitability.
- Participated in industry conferences, networking with peers and staying informed about emerging trends and technologies.
- Boosted customer satisfaction, refining customer service process to ensure quick and effective resolution of inquiries and complaints.
- Interacted well with customers to build connections and nurture relationships.
- Managed purchasing, sales, marketing and customer account operations efficiently.
- Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
Ultrasound Technologist
Columbia Presbyterian Medical Center
11.2005 - 01.2015
- Collaborated with radiologists to provide high-quality imaging services, resulting in better patient outcomes.
- Performed advanced ultrasound techniques such as Doppler imaging to provide comprehensive diagnostic information for physicians.
- Enhanced image quality for accurate diagnoses with proper equipment calibration and settings adjustments.
- Educated patients on procedure details, provided instructions, and answered questions to minimize anxiety and improve cooperation.
- Educated patients on examination processes, easing anxiety levels and fostering a positive experience.
- Stayed up-to-date with industry advancements through continued education opportunities, enhancing professional knowledge and skills in the field of diagnostic medical sonography.
- Managed inventory of supplies within the ultrasound department, ordering replacements when needed to avoid shortages or delays in service provision.
- Mentored student sonographers during clinical rotations, providing valuable guidance on advanced imaging techniques and patient care best practices.
- Provided training support for new hires, sharing expertise on best practices in ultrasound technology usage and patient care principles.
- Acquired imaging results and reported deficiencies to radiologist for rectification of concerns.
- Assisted physicians in interpreting ultrasound images, contributing to accurate diagnosis and treatment plans.
- Captured images using mobile equipment in operating rooms, emergency rooms, and patients' bedsides.
- Developed proficiency in specialized areas like obstetric or vascular ultrasound techniques through targeted training initiatives.
- Obtained essential information from patients, medical records and previous exams for clinical correlation.
- Assisted in executing optimum quality ultrasound exams while obtaining images to support diagnosis documented by interpreting physician.
- Observed and followed safety procedures to enforce universal precautions.
- Developed strong rapport with patients by providing empathetic care during ultrasound procedures.
- Completed required documentation promptly after each exam, ensuring all necessary information was available for medical professionals to make informed decisions about patient care.
- Ensured patient comfort and safety during ultrasound procedures, leading to increased patient satisfaction scores.
- Conducted emergency ultrasound procedures during off-hours, ensuring continuous patient care.
- Prepared supplies and paperwork to support physician for sterile procedures.
Education
Bachelor of Arts - Psychology
Hunter College
New York, NYAssociate of Science - Diagnostic Ultrasound
Institute For Allied Medical Professions
Elmhurst, NYSkills
- Goal setting
- Entrepreneurial personality
- Strategic thinking
- Customer relations
- Sound judgment
- Effective leader
- Relationship building
- Decision-making
- Teamwork and collaboration
- Customer service
- Innovative mindset
Timeline
Entrepreneur/ Owner/Groomer
Lollipups Pet Grooming
10.2018 - Current
Ultrasound Technologist
Columbia Presbyterian Medical Center
11.2005 - 01.2015
Bachelor of Arts - Psychology
Hunter College
Associate of Science - Diagnostic Ultrasound
Institute For Allied Medical Professions
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