Hi, I’m
Tracy Murdoch
Bishop,TX
Summary
Patient-focused RN offering 27 year background driving quality improvements and coaching nursing staff to reach full potential. Strong organizational, communication and multitasking abilities. Expertise in managing medical records, evaluating staff performance and developing continued care plans. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
27
years of professional experience
Work History
At Home Quality Care
Director of Nursing
10.2022 - 07.2023
Job overview
- Monitored and evaluated nursing staff performance, providing feedback and guidance to support standards of care.
- Built and maintained positive working relationships with physicians and staff to support seamless healthcare operations.
- Oversaw and approved recruitment, hiring and orientation of new nursing staff.
- Participated in management team meetings to discuss resident status, census changes, and resident complaints or concerns.
- Evaluated work performance of 10 nursing personnel to determine wage increases and implement discipline.
- Prepared and reviewed infection control surveillance reports to identify trends and develop effective actions to control and prevent infections.
- Recruited, hired and trained all staff, providing direct supervision, ongoing staff development and continuing education to employees.
Compassus Home Health
Director of Patient Care Services
12.2021 - 09.2022
Job overview
- Established and maintained effective communication with staff, physicians and community organizations to promote high quality patient care.
- Recruited, hired and trained all staff, providing direct supervision, ongoing staff development and continuing education to employees.
- Communicated with patients, ensuring that medical information was kept private.
- Liaised with other healthcare professionals to develop comprehensive patient care plans and provide highest quality of care.
- Implemented successful healthcare program through professionalism, quality of care, medical teaching and patient satisfaction.
- Created customized care plans, working with hospital staff and families to assess and meet individual needs.
- Collaborated with manager to maintain daily operations.
Accent Care Home Health
Director of Patient Care Services
06.2009 - 11.2021
Job overview
- Established and maintained effective communication with staff, physicians and community organizations to promote high quality patient care.
- Recruited, hired and trained all staff, providing direct supervision, ongoing staff development and continuing education to employees.
- Communicated with patients, ensuring that medical information was kept private.
- Liaised with other healthcare professionals to develop comprehensive patient care plans and provide highest quality of care.
- Created customized care plans, working with hospital staff and families to assess and meet individual needs.
Amed Home Health
Patient Care Coordinator
06.2000 - 06.2009
Job overview
- Maintained confidentiality of patient data and condition to safeguard health information.
- Communicated with insurance companies to verify coverage and obtain authorizations for medical treatments and procedures.
- Acted as main point of contact for patients, doctors, and hospital staff by closely reviewing medical charts and maintaining high levels of communication.
- Worked closely with patients to deliver excellent and direct individualized patient care.
- Delivered excellent patient experiences and direct care.
- Upheld confidentiality requirements and regulatory compliance guidelines.
- Resolved customer complaints using established follow-up procedures.
- Monitored vital signs, developed and implemented care plans, and documented patient progress
- Completed patient assessments in accordance with current regulations and guidelines
Sid Peterson Memorial Hospital
RN Staff Nurse
08.1996 - 05.1999
Job overview
- Performed various nursing interventions such as wound dressing, vital sign monitoring, and specimen collection.
- Monitored patients' conditions and reported changes in physical presentation, appearance, and behavior to discuss treatment with physicians.
- Administered medications via oral, IV, and intramuscular injections and monitored responses.
- Effectively prioritized assignments, executing care based on each patient's relative condition and delegating tasks to available personnel deliver safe and efficient care.
- Worked within interdisciplinary health care team to develop, implement and make adjustments to patient care plans, individualizing strategies, and methods to improve health and meet recovery goals.
- Implemented medication and IV administration, catheter insertion, and airway management.
- Directed patient care by initiating and following through with plan of care, continuing care, and discharge instructions.
- Gathered patient health data through interviews and observation, documenting data in electronic records.
Education
Howard Jr CollegeKerrville, Tx
Associate of Science from Nursing
08.1996
Schreiner CollegeKerrville, Tx
from LVN License
08.1989
Skills
- Responsible for administration of clinical functions of home care agency
- Responsibilities included clinical operations, quality improvement, compliance, regulatory and accreditation requirements, staffing and supervised performance goals related to national and local value-based partnerships
- Collaborated both internally with the team, and externally with customers to ensure all project goals were achieved
- Conduct Quality Assurance review of all OASIS and clinical documentation submitted by clinical
staff
● Assist Clinical Supervisors with the development of patient focused Plan of Care
Timeline
Director of Nursing
At Home Quality Care
10.2022 - 07.2023
Director of Patient Care Services
Compassus Home Health
12.2021 - 09.2022
Director of Patient Care Services
Accent Care Home Health
06.2009 - 11.2021
Patient Care Coordinator
Amed Home Health
06.2000 - 06.2009
RN Staff Nurse
Sid Peterson Memorial Hospital
08.1996 - 05.1999
Howard Jr College
Associate of Science from Nursing
Schreiner College
from LVN License
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