Tracy Myers
Durant,IA
Summary
I was the ladies department manager at Blains Farm and Fleet for 27 years knowledgeable in planograms, floor recovery, stocking, customer service, I’m professional, trustworthy, reliable and very outgoing and friendly. I worked full time at Blains as well as Casey’s part time when the kitchen manager position came available I applied.
Overview
30
30
years of professional experience
Work History
Kitchen Manager
Casey's
12.2022 - Current
- Assisted in daily kitchen operations, ensuring compliance with safety and sanitation standards.
- Learned food preparation techniques and equipment usage to support culinary team.
- Prepared ingredients and organized workspace for efficient meal service execution.
- Maintained inventory levels, assisting in ordering supplies as needed to minimize shortages.
- Maintained a clean and safe work environment, adhering to all health department regulations and guidelines.
- Engaged in training sessions on kitchen safety protocols and food handling practices.
- Collaborated with staff to streamline kitchen workflows, enhancing overall service efficiency.
- Checked and tested foods to verify quality and temperature.
- Mentored and trained new team members, fostering a positive culture of teamwork and collaboration within the kitchen staff.
- Conducted daily checks of refrigerators and freezers to verify proper food storage, container labeling, and surface cleaning.
- Consistently met or exceeded local health department inspection requirements through diligent adherence to safety protocols and maintaining thorough documentation records.
- Implemented and maintained food safety and sanitation standards to establish safe handling and preparation of food.
- Developed kitchen staff through training, disciplinary action, and performance reviews.
- Contributed to a positive workplace culture by actively engaging with staff members, promoting open communication channels, and demonstrating support for ongoing professional development opportunities.
- Resolved conflicts within kitchen team promptly, maintaining positive and productive work environment.
- Trained staff on proper cooking procedures as well as safety regulations and productivity strategies.
- Maintained effective supply levels by monitoring and reordering food stock and dry goods.
- Maintained kitchen cleanliness and sanitation through correct procedures and scheduled cleaning of surfaces and equipment.
Department Manager
Blains Farm and Fleet
02.1996 - 12.2023
- Oversaw daily operations, ensuring adherence to safety protocols and company standards.
- Trained and mentored team members on product knowledge and customer service excellence.
- Implemented inventory management systems to optimize stock levels and reduce waste.
- Analyzed sales data to identify trends, driving strategic decisions for merchandising initiatives.
- Collaborated with other departments to ensure seamless coordination in achieving company-wide objectives.
- Improved customer satisfaction rates through attentive service, prompt issue resolution, and continuous process improvements.
- Maintained a professional work environment by addressing conflicts proactively and fostering open communication among staff members.
- Established clear performance expectations for staff members which led to increased accountability.
- Implemented cross-training initiatives for employees, increasing overall departmental knowledge and versatility.
- Enhanced department efficiency by streamlining processes and implementing time-saving strategies.
- Provided ongoing staff development opportunities through training programs, workshops, and regular feedback sessions.
- Advised upper management on key decisions based on thorough analysis of sales trends, market conditions, and competitor activities.
- Implemented quality control measures that resulted in improved products or services within the department offerings.
- Developed and executed innovative promotions, driving increased foot traffic and sales.
- Developed comprehensive risk management strategy, mitigating potential obstacles to departmental success.
- Fostered culture of continuous improvement, leading to notable enhancements in staff performance and morale.
- Championed customer-first approach, significantly enhancing customer experience and loyalty.
- Enhanced team productivity by implementing streamlined workflow processes.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Established performance goals for employees and provided feedback on methods for reaching those milestones.
- Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
Education
West High School
Davenport, IASkills
- Multitasking and organization
- Customer service
- Food safety
- Inventory management
- Food preparation
- Kitchen management
- Staff training and development
- Waste reduction
- Problem-solving
- Safe food handling
- Kitchen equipment operation and maintenance
- Cleaning and sanitation
- Ordering supplies
- Sanitation standards
- Health code compliance
- Food production management
- Supply ordering
Timeline
Kitchen Manager
Casey's
12.2022 - Current
Department Manager
Blains Farm and Fleet
02.1996 - 12.2023
West High School
Similar Profiles
Jacquelyn WilliamsJacquelyn Williams
Pizza Maker at Casey'sPizza Maker at Casey's
James BarnesJames Barnes
Team Member at Casey'sTeam Member at Casey's
Andrew RandlemanAndrew Randleman
CSM at Casey'sCSM at Casey's
Kelly ClarKelly Clar
Team Member at Casey'sTeam Member at Casey's