Tracy Naughton

Office Assistant

Syracuse City School District

05.1999 - 09.2024

Maintained confidentiality in handling sensitive information while performing administrative tasks.
Enhanced office efficiency by managing schedules, organizing files, and maintaining a clean workspace.
Facilitated smooth operations by efficiently handling incoming mail, phone calls, and visitor inquiries.
Expedited document processing with accurate data entry and timely filing.
Increased customer satisfaction by providing professional and courteous front desk support.
Prepared and edited documents to produce precise, accurate and professional communication.
Achieved high levels of accuracy in data entry tasks while adhering to strict deadlines.
Strengthened office organization by implementing new filing systems and digital record-keeping practices.
Supported executive staff with well-prepared reports, presentations, and meeting materials.
Ensured timely completion of projects by coordinating resources across multiple teams effectively.
Increased team productivity, organizing and scheduling appointments and meetings without overlap.
Enhanced document management efficiency, digitizing paper records and establishing easy-to-navigate filing system.
Facilitated smooth workflow by efficiently handling multiple administrative tasks simultaneously, prioritizing according to urgency and importance.
Managed incoming and outgoing correspondence, ensuring prompt and accurate delivery of information.
Facilitated better customer service by promptly addressing inquiries and concerns via phone and email.
Improved data accuracy, entering and updating records in database with keen eye for detail.
Input data into spreadsheets and databases.
Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
Reviewed files, records and other documents to obtain information to respond to requests.
Promptly received and forwarded incoming communications, such as phone calls, emails, and letters, to appropriate staff.