Authorized to work in the US for any employer Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
27
27
years of professional experience
Work History
Healthcare Analyst
Aetna, a CVS Health
03.2023 - 08.2023
Health Care Analyst
CVS/Aetna Health Care
03.2023 - 08.2023
Primary function of the health care analyst was but not limited to ensuring patient navigation is
implemented by managing client caseloads, conducting intake assessment and reassessment, and
supervising Patient Navigators
Care Coordinators facilitate conversations between interdisciplinary Care
Teams (including Patient Navigators, Care Coordinators, primary care physicians, and additional health
care providers) and expedite client services referrals
Job Responsibilities:
Client caseload management:
Conduct intake assessment, needs assessment, treatment planning, and reassessment services
Provide day-to day support, supervision, and performance reviews for Patient Navigators
Reviews patient cases with Patient Navigator and provides advice, direction, and support as needed
In most cases, organize or leads Patient Navigator training sessions » In most cases, provide clinical
supervision to Patient Navigators
May meet with client along with Patient Navigator after primary care physician appointments to review
and update care plan
Screen clients for eligibility for direct and support services and refer clients to needed services, such as
mental health, housing, crisis, and employment assistance
Assist with completing 701B/701T and patient Plan of Care for initial onboarding and patient enrollment.
Case Coordinator
Space Coast Health Foundation
04.2022 - 02.2023
Provides highly specialized case assessment and coordinates services to abused, neglected and high-
risk children and their families
Essential Job Functions
Functions as the first point of contact for the medically directed, multi-disciplinary Child Protection
Team
Provides expert consultation and training to community professionals involved in the investigation and
assessment of child abuse allegations
Gathers crucial forensic evidence that is used to build criminal and dependency court cases of
child abuse and neglect
This evidence is provided via highly specialized services such as photographic
documentation of severe abuse injuries and videotaped forensic interviews with suspected child physical
and sexual abuse victims
Required to participate in the on-call rotation
Documents case direction in case records for children admitted to any Brevard County hospital who
are suspected abuse or neglect victims
Provide expert court testimony in criminal and dependency court proceedings as needed
Writes comprehensive psychosocial assessments involving all available family members to help assess
risk
Coordinates physical and sexual abuse examinations with CPT physician/medical staff
Creates written reports with recommendations for services and interventions to reduce the risk to
children
Serve as community resource for consultation on suspected cases of child abuse and neglect
Conducts or participates in child and family interviews to assess factors contributing to suspected
abuse or neglect
Maintain the teams cooperative working relationship with area hospitals, community agencies, and
individuals
CPT Case Coordinators must timely, accurately and completely document all case activity.
Child Advocate case manager
Ad Litem Program
03.2017 - 05.2021
Responsible for a full case load as well as supervising 35 or more volunteers
Responsible for writing court reports and appearing in court hearings
Advocating for children in Dependency cases
Routine trainings and seminars pertinent to field of work
Positive working relationships with other agencies and organizations
Manages a caseload of dependent children ensuring that they receive all of the necessary
services detailed in the court approved case plan
Actively works to move children to the best possible outcome in the shortest possible
time in adherence with Florida Statute, Chapter 39, Child Net’s system of care, policies
and procedures
Meets with BSO, parents, teachers, foster care providers, and other internal and external
providers to manage cases and assist parents in achieving court ordered tasks
Conducts assessments of current proposed placements of children to determine the safety
and well-being of children in care
Prepares documents for court and testifies as needed in court proceedings to promote the
best outcome for children in care.
Child Protective Investigator
Florida, Families
06.2015 - 03.2017
Investigated alleged child abuse, neglect, and/or abandonment of children to determine
if abusive or unsafe conditions exist and take appropriate action to ensure the safety of
children in accordance with the Florida Chapter 39 mandated time frames
Developed working knowledge of federal, state and county community social service
programs available for child protection and family support
Established and managed case files to include accurate and timely documentation of
investigative activities in the statewide child welfare information system
Informed clients of and implemented available social service programs to assist them
with their needs
Gained considerable knowledge of the theories and practices used in child protection
and family support structures
Maintained a below target case load
Exceeded production results with locating victim children in time
Initiated interviews with persons outside of the home to assess for child safety
Protected the public welfare in partnership with local law enforcement and other child
protective service divisions, both locally as well as in other states
Investigated,
analyzed and submitted report status of children as it related to treatment or mal
treatment in relation to home life as institutional treatment.
SENIOR MANAGER, NETWORK CONTRACTING at Aetna, a CVS Health Company (First Health Network)SENIOR MANAGER, NETWORK CONTRACTING at Aetna, a CVS Health Company (First Health Network)