Tracy Neemia
Honolulu,HI
Summary
Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
16
16
years of professional experience
Work History
Administrative Assistant
Bishop & Company (Hawaii Pacific Health)
11.2023 - Current
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Promoted positive work environment through effective communication skills and fostering professional relationships among colleagues.
- Assisted with human resources tasks such as updating employee files or submitting time-off requests per company policy guidelines.
- Managed filing system, entered data and completed other clerical tasks.
- Assisted coworkers and staff members with special tasks on daily basis.
- Completed forms, reports, logs and records to quickly handle all documentation for human resources.
Owner
Kahilinai Enterprises
01.2014 - Current
- Confirm occupancy regarding home foreclosures
- Complete Land & Title research for requested properties.
Administrative Assistant
Remedy Staffing Intelligence (Island Air)
12.2016 - 03.2017
- Convert/Format Bombardier documents from PDF to Word following both FAA requirements and Island Air requirements.
Escrow Processor/Receptionist
Fidelity National Title & Escrow of Hawaii
09.2016 - 12.2016
- Receipt in & post escrow checks
- Greet clients
- Answer reception calls
- Coordinate front of house deliveries, meetings, and receivables
- Assist Title Clerk with recordation mailings.
Administrative Assistant
Eastridge Workforce Solutions (Rosendin Electric)
06.2016 - 07.2016
- Assist with answering phones
- Assist with entering payroll
- Assist with Lock Out Tag Out kits & inventory.
- Assisted in onboarding new employees, providing training materials, and coordinating orientation schedules to ensure a smooth integration into the team.
Data Collector
Retail Data, LLC
02.2016 - 05.2016
- On a weekly basis collect prices for specific categories per client request from retail stores
- Complete a clean collection within the assignment period
- Openly communicate availability in the event assistance is required on other assignments on the island of Oahu.
Sales Coordinator
IPR Hawaii, Inc.
10.2015 - 11.2015
- Report and maintain daily completion goals for Sales Department ensuring completion of all goals are acquired
- Maintained appointment calendar for Sales Department
- Answer phones and direct to appropriate individual regarding the purpose of the call or address the call myself and forward the information to other departments by way of email.
Accounts Receivable/Collections Clerk
Honolulu Disposal Service
04.2014 - 06.2015
- Negotiate collection of payments from customers showing 60+ days past due
- Approve/Deny services for problem paying customers
- Justify extended services for non-paying customers
- Manage customer challenges with Sales Representatives to encourage timely payment
- Create a stream line summary of accounts receivable for customers to encourage timely payments
- Advise Customers & Sales Reps of contract terms & conditions to assist with payment negotiation
- Decrease A/R balance from 3.5 million to 1.5 million.
Inventory Control Specialist
The Madden Corporation
10.2012 - 12.2013
- Manage & balance inventory levels amongst 6 warehouses
- Maintain location of items in warehouses
- Identify systematical errors within CRM program.
Administrative Assistant
Adecco Hawaii
01.2012 - 07.2012
- Assisted customer service manager to reconcile credits & rebills and any project that management required of him to complete
- Also assisted customer service lead representative in reconciling and updating government reports/billing.
Sales Administrative Assistant
S&K Sales, Co.
11.2007 - 01.2012
- Decrease dead inventory balance from $500k to $100k
- Create sales contracts
- Create sales requests for manufacture promotions
- Support Account Executive in all aspects of job responsibilities
- Streamline monthly financial reports.
Education
Associate in Science - Criminology & Criminal Justice
Chaminade University
Honolulu, HIHawaii Medical Business College
Honolulu, HISkills
- Proficient in Microsoft Office Suite
- Alpha Numeric Data Entry ; 10,000ksph
- Numeric Data Entry; 11,000ksph
- Able to type 70 wpm
Accomplishments
- Certified Help Desk Analyst
- Medicare Billing: Form CMS-1500 & the 837 Professional
- World of Medicare
- Diagnosis Coding: Using the ICD-10-CM
Activities
- Office Clerk volunteer for Derek Kawakami District 20 House Representative
- Title Examiner and Researcher (Freelance)
- Domestic Violence Advocacy Center (DVAC)
- Planning committee for Ho'oikaika Ohana program
- New Hope Leeward
- SIC
- FUSE
- New Hope West Shore
- Celebrate Recovery
References
- Izumi Sawa, 808-226-1890, Fidelity National Title
- Bradley Chong, 808-729-0362, New City Nissan
- Loren Andrade, 808-554-2386, Kumakani Research Services
Timeline
Administrative Assistant
Bishop & Company (Hawaii Pacific Health)
11.2023 - Current
Administrative Assistant
Remedy Staffing Intelligence (Island Air)
12.2016 - 03.2017
Escrow Processor/Receptionist
Fidelity National Title & Escrow of Hawaii
09.2016 - 12.2016
Administrative Assistant
Eastridge Workforce Solutions (Rosendin Electric)
06.2016 - 07.2016
Data Collector
Retail Data, LLC
02.2016 - 05.2016
Sales Coordinator
IPR Hawaii, Inc.
10.2015 - 11.2015
Accounts Receivable/Collections Clerk
Honolulu Disposal Service
04.2014 - 06.2015
Owner
Kahilinai Enterprises
01.2014 - Current
Inventory Control Specialist
The Madden Corporation
10.2012 - 12.2013
Administrative Assistant
Adecco Hawaii
01.2012 - 07.2012
Sales Administrative Assistant
S&K Sales, Co.
11.2007 - 01.2012
Associate in Science - Criminology & Criminal Justice
Chaminade University
Hawaii Medical Business College
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