Tracy Ngo
Westminster
Summary
Dedicated nursing student with clinical experience in skilled nursing, delivering patient-centered care to older adults. BLS certified, skilled in communication and teamwork, with expertise in activities of daily living, vital sign monitoring, and infection control. Seeking Certified Nursing Assistant position to contribute to interdisciplinary healthcare teams.
Overview
1
1
Certification
15
15
years of professional experience
Work History
Student Nurse
Mesa Verde Post Acute Care Center
Costa Mesa, CA
06.2026 - Current
- Assisted patients with activities of daily living (bathing, dressing, grooming, feeding, toileting)
- Obtained and documented vital signs
- Performed head-to-toe nursing assessments under instructor supervision
- Assisted patients with ambulation, transfers, and repositioning using safe body mechanics
- Provided therapeutic communication to patients with dementia, speech deficits, and language barriers
- Maintained infection prevention practices and proper PPE use
- Reported changes in patient condition to the supervising nurse
- Assisted with medication administration observation and patient care planning
- Worked with nurses, CNAs, rehabilitation staff, and other healthcare professionals
- Maintained patient dignity, privacy, and safety during care
- Performed capillary blood glucose monitoring using a glucometer and reported results promptly
- Assisted with wound assessments and dressing changes while maintaining sterile and clean techniques.
Nail Technician
Images Luxury Nail Lounge / Shape Nail Lounge
Long Beach, CA
07.2023 - 06.2026
- Coordinated priorities to ensure smooth operations in high-volume office.
- Maintained accurate records to support compliance and operational efficiency.
- Worked with customers to resolve concerns professionally.
- Ensured compliance with company safety policies.
- Trained employees on workplace safety procedures.
- Collaborated with departments to streamline workflow and enhance service delivery.
Broker Intermodal Freights and Safety Manager
A&M Logistics Solutions, Inc
Garden Grove, CA
11.2011 - 04.2023
- Dispatch, scheduling, DOT regulations, customer service.
- Handled freight claims with shippers, carriers, and insurance companies from inception to resolution. By routing with multiple Shippers and Receivers to make the most efficient and cost effective shipment.
- Coordinate between shippers and trucking companies Negotiate Rates import/ Export to US containers drayage (mainly reefer 20/40s).
- Managed company safety standard by performing equipment audit and safety meeting & training with new and current drivers quarterly.
- Maintain customer accounts and handle customer concerns or questions promptly via telephone and emails.
- Assisted and handled DOT and CHP audits.
- Maintaining billing / invoicing software by updating rate changes.
- Developed strong relationships with clients, earning their trust and loyalty through consistent communication and portfolio updates.
Education
High School Diploma -
Leuzinger High School
Lawndale, CA06-2003
Bachelor of Science in Nursing - BSN
Stanbridge University
Irvine, CA01-2028
Skills
- Vital Signs
- Patient Care
- Activities of Daily Living (ADLs)
- Patient Transfer
- Infection Control
- PPE
- Patient Safety
- Documentation
- Medical Terminology
- Anatomy & Physiology
- Teamwork and Collaboration
- Time Management
- Customer Service
- Bilingual: English & Vietnamese
- Leadership
- Training New Employees
- Bilingual: English & Vietnamese
Certification
- Basic Life Support (BLS), American Heart Association
- Certified Professional Coder Apprentice (CPC-A) July 2024 #02160743 11/2023 to 07/2027
- AAPC Certified Profession Coder
LANGUAGES
Vietnamese
Native or Bilingual
Timeline
Student Nurse
Mesa Verde Post Acute Care Center
06.2026 - Current
Nail Technician
Images Luxury Nail Lounge / Shape Nail Lounge
07.2023 - 06.2026
Broker Intermodal Freights and Safety Manager
A&M Logistics Solutions, Inc
11.2011 - 04.2023
Bachelor of Science in Nursing - BSN
Stanbridge University
High School Diploma -
Leuzinger High School