Tracy Nicklas
Lakeside,CA
Summary
Personable and empathetic professional with a strong foundation in psychological principles and counseling methodologies, dedicated to promoting emotional well-being. Expertise in understanding family dynamics and communication patterns enhances the ability to navigate complex interpersonal relationships. Proficient in conflict resolution and active listening, ensuring clients feel heard and supported. Committed to fostering positive change and empowering individuals to achieve personal and relational goals.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Assessment Services Coordinator
Alvarado Parkway Institute
La Mesa, CA
04.2025 - Current
- Responsibilities
- Perform psychiatric evaluations for incoming patients to determine the need for inpatient or outpatient services.
- Facilitate the admission process for patients requiring psychiatric hospitalization, including documentation and communication with medical staff.
- Respond to psychiatric emergencies with appropriate clinical judgment and de-escalation techniques.
- Provide referrals and alternative treatment options for patients not requiring inpatient care.
- Maintain accurate records using psychiatric terminology and ensure compliance with hospital policies and regulatory standards.
Counseling Trainee
Alvarado Parkway Institute
La Mesa, CA
03.2024 - 03.2025
- Worked under supervision to provide therapy to individuals, couples, and families, addressing issues including substance abuse, alcohol abuse, and psychological disorders.
- Apply evidence-based therapeutic techniques such as Cognitive Behavioral Therapy (CBT), Solution-Focused Therapy, and Motivational Interviewing (MI).
- Maintain accurate and confidential client records and progress notes in accordance with HIPAA standards.
- Conduct addictive disorder, danger to self, danger to others, GAD 7, and PHQ 9 assessments to help develop individualized treatment plans based on client goals and needs.
DMV Technician
Honor Buick GMC
National City, CA
09.2024 - 03.2025
- Responsibilities
- Process all incoming new and used report of sales.
- Reconciliation of 5 schedules.
- Custodian of DMV software audit forms for all employees.
- Field phone calls and emails from both internal employees, customers, and vendors.
- Assisted in onboarding employees during DMS conversion.
DMV Technician
Mission Bay Chevrolet
San Diego, CA
10.2021 - 09.2024
- Responsibilities
- Process all incoming new and used report of sales for 2 stores.
- Reconciliation of 5 schedules.
- Custodian of DMV software audit forms for all employees.
- Stocking of all new and used units for 2 stores.
- Field phone calls and emails from both internal employees, customers, and vendors.
Education
Master of Arts - Psychology
National University
San Diego, CA01.2025
Bachelor of Science - Business/Human Resources
University of Phoenix
San Diego, CA01.2012
Skills
- Crisis intervention and conflict resolution
- Ability to build rapport with diverse populations
- Excellent verbal and written communication skills
- Compassionate and client-centered approach
- Experience with mental health assessments and diagnostic evaluations
- Strong understanding of ethical guidelines and legal requirements in therapy practice
Affiliations
Member, American Association for Marriage and Family Therapy (CAMFT)
Certification
Associate Marriage & Family Therapist 157713
Associate Professional Clinical Counselor 20565
Timeline
Assessment Services Coordinator
Alvarado Parkway Institute
04.2025 - Current
DMV Technician
Honor Buick GMC
09.2024 - 03.2025
Counseling Trainee
Alvarado Parkway Institute
03.2024 - 03.2025
DMV Technician
Mission Bay Chevrolet
10.2021 - 09.2024
Master of Arts - Psychology
National University
Bachelor of Science - Business/Human Resources
University of Phoenix