Tracy Norton

• Resolved customer complaints quickly while maintaining high quality standards of service delivery.
• Ensured compliance with local health department regulations regarding food safety standards.
• Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
• Ensured compliance with applicable laws, regulations and industry standards pertaining to operations management.
• Identified areas of improvement in current business practices and collaborated with other departments to develop action plans for implementation.
• Coordinated training activities for employees to ensure compliance with company policies and procedures.
• Established and maintained effective communication with staff members to ensure efficient operations.
• Created a positive work environment by developing team building activities that encouraged collaboration among departments.
• Maintained relationships with vendors to obtain the best pricing on supplies and materials.
• Trained employees on duties, policies and procedures.

This job is the same as the job listed before so all duties are the same. The store was sold on December 12 2024 to new onewrs.

• Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.
• Maintained a high level of professionalism when dealing with difficult customers.
• Identified opportunities for upselling additional products or services based on customer needs.
• Provided excellent customer service to resolve customer complaints in a timely manner.
• Developed positive relationships with customers through friendly interactions.

• Resolved customer complaints in a professional manner.
• Maintained accurate records of inventory, sales, and employees.
• Developed and implemented strategic plans for front end operations to ensure customer satisfaction.
• Supervised the proper maintenance of all equipment used at the checkout area.
• Provided excellent customer service by assisting customers with their needs or inquiries.

• Communicated effectively with co-workers to ensure smooth operations during shift changes.
• Assisted in resolving customer complaints in a professional manner.
• Accepted cash, check, credit card payments and calculated change due for customers.

• Oversaw product development initiatives from concept through completion stages.
• Developed marketing strategies designed to increase brand awareness within target markets.
• Ensured compliance with local health department regulations regarding food safety standards.
• Resolved customer complaints quickly while maintaining high quality standards of service delivery.
• Established and maintained effective communication with staff members to ensure efficient operations.
• Created a positive work environment by developing team building activities that encouraged collaboration among departments.
• Provided guidance and support to subordinate managers in order to foster an atmosphere of cooperation throughout the organization.
• Performed routine audits of internal controls in order to maintain accuracy of financial records.