TRACY OUTLAW
Rockville,MD
Summary
United States Army Veteran leveraging more than 18 years of proven experience in healthcare. Adept at leading 40-50 personnel teams in a dynamic, fast-paced environment. Possesses a comprehensive background in nursing and case management. Managed nursing staff in the care of medical centers of more than 200 beds while managing risk, safety, and quality assurance. My career is supported by a Master’s degree in Nursing Education, a Bachelor’s degree in Nursing, and multiple professional certifications.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Community School Health Nurse
School Health Services / Maxim Health Care
08.2021 - Current
- Currently working as a School Health Nurse for the Montgomery County Department of Health and Human Services. Responsible for managing the health needs of students who become ill or injured. Monitor immunization compliance, manage communicable diseases, administer medications and treatments, support students' social and emotional well-being, and maintain health records.
- Review information provided by parents and health care providers.
- Case Manager and develop individual and emergency care plans when needed.
- Train Montgomery County Public School staff to support student health needs.
- Link students and families with community resources
- Oversaw health services for school of 800 students and faculty.
COVID-19 Vaccine Nurse/School Nurse
Maxim Health Care
03.2021 - 04.2021
- Assigned as COVID-19 Vaccine Nurse, administering vaccines at various locations across Montgomery County, Maryland, to a population aged 12 to adult.
- Prepare vaccines appropriately
- Maintain safe handling and administration of vaccinations
- Educate patients, monitor for reactions, and administer emergency care.
Clinical Nurse Manager
United States Army
02.2020 - 03.2021
- Managed all day-to-day clinical operations for more than 70 shift personnel in support of a Patient-Centered Medical Home (PCMH) clinic responsible for providing care to more than 8,000 beneficiaries.
- Coordinated all comprehensive primary care for patients by managing clinical decision-making, demonstrating critical thinking skills, and adjusting priorities to ensure all patients received the appropriate level of care.
- Coordinated and managed case management services for a patient population ranging from pediatric to older adults. Providing high-quality care support to navigate the health care system through resource and service coordination.
- Collaborated closely with multi-disciplinary teams to ensure patient-centered care delivery and comprehensive quality outcomes.
- Managed human resource responsibilities for unit scheduling needs, training, performance reviews, and disciplinary actions.
Clinical Nurse Manager
Clinical Nurse Manager Medical Surgical Inpatient
01.2016 - 02.2020
- Served as a nursing manager for a fast pace 40-bed inpatient medical-surgical ward recognized for excellence in total joint replacement. In support of a tri-service military medical center. Providing care to retirees, service members, and their families.
- Provided leadership, instruction, supervision, and coordination of nursing care throughout the 255-bed medical center in multiple leadership roles.
- Supervised professional and paraprofessional, military, civilian, and contract nursing personnel within a wide variety of clinical nursing specialties.
- Assisted multiple departments including acting as the Stem Cell Coordinator, providing Case Management experience, and Nursing Supervisor/bed manager roles.
- Analyzed and updated facility policies and procedures as needed.
- Ensured that policies and procedures were understood and implemented to provide quality care to maximize patient outcomes.
Clinical Nurse Manager
Clinical Nurse Manager PCMH
10.2013 - 09.2015
- Oversaw the primary and urgent care needs of over 12,000 active-duty service members, families, retirees, and contract beneficiaries.
- Managed all nursing care efforts including scheduling, case management, triage, and assignments.
- Coordinated across multiple departments to ensure all patients received the appropriate care including radiology, optometry, lab, case management, immunizations, and patient liaisons services as needed.
- Planned, resourced, and executed regularly scheduled training for more than 100 military, civilian, and contract staff assigned to the clinic.
- Collaborated with the practice manager to improve access to care and increase patient satisfaction.
Clinical Nurse
Clinical Nurse Discharge Planning
09.2011 - 09.2013
- Served as the Assistant Chief of Discharge Planning Nursing Services. Managed the coordination of the transition of care including Durable Medical Equipment (DME), home care services, infusions, skilled nursing, physical therapy, and occupational therapy.
- Directed all discharge scheduling efforts, including finalizing patient records, insurance verification, and transport in coordination with physicians, social workers, and transport services
- Oversaw the provision of nursing services and care as part of a 225-bed medical center in support of service members, their families, civilians, and contract personnel
- Facilitated team meetings for a case review to determine the appropriate level and length of services, focusing on balancing patient care needs and utilization management.
Staff Nurse
Staff Nurse Oncology Inpatient
07.2009 - 09.2011
- I served as a staff nurse in a 16-bed inpatient hematology-oncology ward, specializing in palliative care, apheresis, and autologous stem cell reinfusion. Regularly served as Charge Nurse, responsible for managing all aspects of nursing responsibilities, from processing patients in and out to delegating tasks and making appropriate staffing assignments.
- Assisted in orientation, mentoring, and oversight of 5-6 assigned paraprofessional and professional staff daily.
- Oversaw nursing services and care for complex medical patients including assessment, planning, implementing, delivery of hematologic, oncological, and biotherapy treatments.
- Attended multidisciplinary meetings and collaborated with teams to monitor changes in patient condition.
- Ensured the delivery of holistic patient and family-centered care to maintain quality of life.
Staff Nurse
Staff Nurse Medical Surgical Inpatient
01.2007 - 07.2009
- Served as Staff Nurse, providing direct clinical care to various adult populations, including general surgery, orthopedic surgery, urology, and ENT patients.
- Performed physical assessment and medication administration (via PO, IV, IM, and SQ routes).
- Developed and implemented nursing care plans.
- Advocated for the patient and acted as liaison between patient and care team.
Education
Doctorate of Nursing Practice, PMHMP -
Walden University
05-2026
Master of Science - Nursing Education
University of Phoenix
01.2011
Bachelor of Science - Nursing
University of Texas
01.2006
Skills
- Software: Microsoft Office Suite 365
- Operating Systems: Mac / Microsoft Windows
Affiliations
- American Nurses Credentialing Center
- Case Management Body of Knowledge
- Interfaith Works Clothing Center and Food Distribution
Certification
- Medical-Surgical Nurse | American Nurse Credentialing Center
- Certified Case Manager | Commission for Case Manager Certification
- Basic Life Support | American Red Cross
- Delegation Nurse | Montgomery County Maryland Board of Nursing
- Project Management Professional | Project Management Institute
Timeline
Community School Health Nurse
School Health Services / Maxim Health Care
08.2021 - Current
COVID-19 Vaccine Nurse/School Nurse
Maxim Health Care
03.2021 - 04.2021
Clinical Nurse Manager
United States Army
02.2020 - 03.2021
Clinical Nurse Manager
Clinical Nurse Manager Medical Surgical Inpatient
01.2016 - 02.2020
Clinical Nurse Manager
Clinical Nurse Manager PCMH
10.2013 - 09.2015
Clinical Nurse
Clinical Nurse Discharge Planning
09.2011 - 09.2013
Staff Nurse
Staff Nurse Oncology Inpatient
07.2009 - 09.2011
Staff Nurse
Staff Nurse Medical Surgical Inpatient
01.2007 - 07.2009
Master of Science - Nursing Education
University of Phoenix
Bachelor of Science - Nursing
University of Texas
Doctorate of Nursing Practice, PMHMP -
Walden University
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