Hi, I’m
Tracy Page
Gilbert,AZ
Summary
Experienced executive assistant with a strong focus on delivering exceptional service and support. Skilled in managing accounts, coordinating travel, and providing meticulous attention to detail. Proven track record of exceeding expectations through effective communication and problem-solving. Dedicated and dependable team player with a professional appearance and demeanor. Quick-learning and organized, consistently completing tasks with a focus on quality.
Overview
10
years of professional experience
Work History
Paver Aces
Executive Assistant
02.2023 - Current
Job overview
- Provide comprehensive administrative support to the CEO, ensuring seamless daily operations.
- Manage QuickBooks, handling accounts payable and receivable to maintain accurate financial records.
- Plan and manage meetings, including all necessary logistics and materials.
- Organize company events, from initial planning to execution.
- Handled confidential and sensitive information with discretion and tact.
- Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
- Maintained confidentiality with sensitive documents, ensuring proper storage and distribution as needed.
- Streamlined executive communication by managing emails, phone calls, and scheduling appointments.
- Ensured smooth daily operations through consistent maintenance of office equipment, troubleshooting issues when necessary.
- Updated spreadsheets and databases to track, analyze, and report on performance and sales data.
- Increased office efficiency by developing and implementing inventory management system for office supplies.
- Coordinate travel arrangements for executives, including flights, hotels, and rental cars.
- Communicate professionally with vendors and stakeholders via email and phone.
- Perform clerical tasks such as data entry, filing, scanning/copying, and other administrative duties to enhance office productivity.
- Manage check pickups and deposits, ensuring smooth financial transactions.
Native Interiors
Design Consultant/Sales
08.2020 - 06.2023
Job overview
- Assisted customers with flooring, interior design concepts, and kitchen and bathroom cabinet designs.
- Achieved a 15% increase in sales revenue through proactive customer engagement and targeted product recommendations.
- Maintained a 95% customer satisfaction rate by delivering exceptional service and promptly resolving complaints
- Exceeded monthly sales targets by 10% through in-depth product knowledge and effective sales techniques.
- Utilized CRM to manage customer appointments, build estimates using laser measuring tools, and track customer projects.
- Established strong relationships with clients by maintaining open lines of communication throughout the entire design process.
- Attended industry events and trade shows to stay current on market trends and expand professional network.
- Increased referral rates through exceptional customer service and communication skills.
Floor & Decor
Assistant Design Manager
04.2018 - 03.2020
Job overview
- - Managed a team of designers, overseeing scheduling, mentoring, and appointment coordination. - Assessed customer requirements and delivered customized design solutions. - Demonstrated exceptional relationship-building skills, becoming the top producer of referral sales. - Collaborated with the design team to innovate new product concepts, resulting in a 20% increase in company sales. - Provided excellent customer service, reinforcing strong client relationships.
- Enhanced design team productivity by streamlining communication and collaboration processes.
- Maintained up-to-date knowledge of industry trends, incorporating innovative ideas into the team''s work when appropriate.
- Mentored junior designers, fostering their professional growth and development within the company.
- Fostered a positive work environment that encouraged creativity, collaboration, and continuous improvement among team members.
- Participated in hiring processes for new designers, interviewing candidates and providing input on suitable applicants for open positions within the department.
- Utilized advanced software tools to create high-quality designs that met clients'' needs and appealed to target audiences effectively.
StonePage Designs
Golf Course Designer
07.2016 - 03.2019
Job overview
- Partnered with clients to understand their vision, achieving a 90% satisfaction rate for completed projects.
- Conducted comprehensive market research to identify trends in golf course design.
- Maintained strong communication with clients throughout the project lifecycle.
Arizona Tile & Stone
Design Consultant
10.2014 - 07.2016
Job overview
- Cultivated strong relationships with vendors to ensure timely delivery of materials and competitive pricing.
- Collaborated with clients to select tile flooring options that complemented their design style and budget.
- Developed and maintained customer relationships, becoming the top generator of referral sales
- Developed innovative design concepts to meet clients'' unique needs and preferences.
Education
The Art Institute of PhoenixPhoenix, AZ
Master of Arts from Interior Design
06.2018
Skills
- Customer Service Excellence
- Client Relationship Management
- RFMS/CRM/Mobile Measure/Laser Measuring Tools for Quote Building
- Sales and Revenue Growth
- Effective Communication
- Administrative Support
- QuickBooks
- Accounts Payable and Receivable
- Event Planning and Management
- Design Consultancy
- Market Research
- Project Coordination
- Schedule & calendar planning
- Office Administration
- Information confidentiality
- Customer Service
- Travel Arrangements
- Excel spreadsheets
- Database Management
- Proofreading
- Advanced MS Office Suite
- Resourceful
- File Organization
- Filing and data archiving
- Phone Etiquette
- Spreadsheet tracking
- Mail handling
- AR/AP
- Reliable and Responsible
- Microsoft Office
- Honest and Dependable
- Analytical Thinking
- Professional and mature
Timeline
Executive Assistant
Paver Aces
02.2023 - Current
Design Consultant/Sales
Native Interiors
08.2020 - 06.2023
Assistant Design Manager
Floor & Decor
04.2018 - 03.2020
Golf Course Designer
StonePage Designs
07.2016 - 03.2019
Design Consultant
Arizona Tile & Stone
10.2014 - 07.2016
The Art Institute of Phoenix
Master of Arts from Interior Design
Similar Profiles
Patrick MurphyPatrick Murphy
Foreman at Premier Coatings Paver Sealing and RestorationForeman at Premier Coatings Paver Sealing and Restoration
VIJESH KUMAR JVIJESH KUMAR J
Assistant Store Manager at Paver ENGLAND PVT LTDAssistant Store Manager at Paver ENGLAND PVT LTD
Luis Miguel Valderramos AguirianoLuis Miguel Valderramos Aguiriano
Construction Worker at Arco Brick Paver ManagementConstruction Worker at Arco Brick Paver Management
Michael GroverMichael Grover
Political Canvasser at AZ GrassrootsPolitical Canvasser at AZ Grassroots
Jennifer TabishJennifer Tabish
Warranty/Service Coordinator at CALIFORNIA POOLS AND LANDSCAPINGWarranty/Service Coordinator at CALIFORNIA POOLS AND LANDSCAPING