Summary
Overview
Work History
Education
Skills
Timeline

Tracy Pagliei

Latrobe,PA

Summary

Collaborative leader with dedication to partnering with coworkers to promote an empowering work culture. Known within the industry for offering product expertise and building strong customer relationships.

Overview

26
26
years of professional experience

Work History

Director of Specifications

Allegheny Plywood Company
07.2021 - Current
  • Successfully manage territory with efficiency while maintaining strong relationships with existing and new accounts.
  • Develop high-performing teams by providing mentorship, guidance, and opportunities for professional growth.
  • Enhance team collaboration through regular communication, goal setting, and performance evaluations.
  • Establish a culture of continuous improvement by fostering open communication channels and empowering employees to voice their ideas.
  • Leverage professional networks and industry knowledge to strengthen client relationships.
  • Spearheaded successful product launches that result in increased brand visibility and customer acquisition.
  • Train and guide team members to maintain high productivity and performance metrics.
  • Interact well with customers to build connections and nurture relationships.

Regional Manager

Allseating
03.2020 - 06.2021


  • Increased customer satisfaction with timely responses and communication on product updates.
  • Establish new accounts while increasing product shared with established clients.
  • Promoted a culture of continuous improvement through ongoing process reviews and open channels of communication.
  • Collaborated with executive leadership to establish long-term objectives, drive growth initiatives, and align regional efforts with corporate goals.
  • Developed and executed successful business plans that resulted in improved market share and profitability within the region.
  • Expanded regional presence by researching potential markets, developing strategic partnerships, and opening new locations.
  • Boosted regional sales by implementing targeted marketing strategies and fostering strong client relationships.
  • Boosted brand growth through social media platforms by devising strategic network and marketing tactics.
  • Secured key accounts with customized sales presentations showcasing unique value propositions tailored to prospective clients'' needs.
  • Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.

Specifications Manager

Allegheny Plywood Company
03.1998 - 03.2020


  • Enhanced customer satisfaction by maintaining open lines of communication, and ensuring high-quality service.
  • Trained new employees to maximize team performance.
  • Developed and maintained relationships with customers and suppliers through account development.
  • Developed and executed marketing strategies that effectively communicated brand values, increasing brand recognition.
  • Fostered partnerships with industry leaders, enhancing company's reputation and creating new business opportunities.
  • Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.

Education

Bachelor Of Arts - Interior Design

West Virginia University, Morgantown, WV
12.1990

Skills

  • Strategic Planning
  • Verbal and written communication
  • Business Development
  • Team Leadership
  • Relationship Building
  • Staff training/development
  • Customer Service
  • Customer Relations
  • Marketing Strategies

Timeline

Director of Specifications - Allegheny Plywood Company
07.2021 - Current
Regional Manager - Allseating
03.2020 - 06.2021
Specifications Manager - Allegheny Plywood Company
03.1998 - 03.2020
West Virginia University - Bachelor Of Arts, Interior Design
Tracy Pagliei