Tracy Pennyman
Indianapolis,IN
Summary
Dynamic Family Case Manager with a proven track record at the Indiana Department of Child Services, adept at advocating for my clients and promoting family safety, stability, well-being, and permanency. Skilled in interdisciplinary teamwork and progress monitoring, I excel in fostering trust through active listening, ensuring effective problem resolution.
Overview
21
21
years of professional experience
Work History
Family Case Manager
Indiana Department of Child Services
04.2022 - Current
- Developed trusting relationships with clients through empathetic listening, non-judgmental support, and consistent follow-up on their progress.
- Expedited permanency for children in foster care by diligently working towards permanency through reunification or adoption, as appropriate.
- Coordinated an interdisciplinary approach, including therapists, medical providers, and school personnel, to holistically address the unique needs of each family.
- Organized crisis intervention and support during emergencies, prioritizing client safety and well-being above all else.
- Partnered with local organizations to expand access to social and community services.
- Ensured accurate documentation of case progress by maintaining detailed records and submitting timely reports to supervisors.
Graphics Designer
Lux Media Design
03.2016 - Current
- Conducted thorough research on designs, industry trends, and target audiences before starting each project to ensure a well-informed approach to graphic design assignments.
- Created digital image files for use in digital and traditional printing methods.
- Put together videos for social media, advertising, and informational purposes.
- Designed website layouts, templates, and unique branded looks.
English Academic Coach
Brownsburg High School
08.2013 - 06.2016
- Collaborated with teachers to discuss academic needs of students.
- Instructed students in a positive learning environment, encourage strong study habits, promote organization and time management, and building a strong relationship with classroom teachers.
- Led small group sessions focused on specific subject areas or skill-building exercises for targeted support.
- Assisted teachers with curriculum planning by identifying potential areas of difficulty for struggling learners.
World Language Teacher
Cathedral HIgh School & Lighthouse Charter
01.2004 - 06.2016
- Developed students' language proficiency through targeted speaking, listening, reading, and writing exercises.
- Collaborated with other teachers to create interdisciplinary units, reinforcing connections between world languages and other subjects.
- Participated in professional development opportunities to stay current on best practices in World Language Education and incorporate new techniques into teaching strategies.
- Implemented project-based learning assignments that allowed students to explore real-world applications of language skills while fostering creativity and collaboration.
- Established a positive classroom environment that promoted respect for diversity and encouraged open communication among students creating independent thinkers.
- Utilized differentiated instruction methods to accommodate various learning abilities within the classroom, ensuring all students made significant progress toward language goals.
- Coordinated guest speakers, culture and theme days to show connection to literature.
Education
Bachelor of Arts - English
Howard University
Washington, DCTeacher Certification (Community of Teachers)
Indiana University
Bloomington, INSkills
- Interdisciplinary Teamwork
- Integrity in Practice
- Progress Monitoring
- Effective Problem Resolution
- Detail-Oriented Approach
- Trustworthy Performance
- Strong Organizational Abilities
- Active listening
- Written and verbal communication
- Dedicated Learner
Accomplishments
- Marion North Family Case Manager of the year, 2024
- Marion North Peer Lead
- Rapid Improvement Event (RIE) Contributor in Revised Missing/Runaway Youth Policy
Timeline
Family Case Manager
Indiana Department of Child Services
04.2022 - Current
Graphics Designer
Lux Media Design
03.2016 - Current
English Academic Coach
Brownsburg High School
08.2013 - 06.2016
World Language Teacher
Cathedral HIgh School & Lighthouse Charter
01.2004 - 06.2016
Bachelor of Arts - English
Howard University
Teacher Certification (Community of Teachers)
Indiana University
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