Tracy Perez
Hillsboro
Work Preference
Summary
Dedicated professional with strong customer service skills. Experienced in problem-solving and teamwork, ensuring timely delivery and enhanced customer satisfaction.
Overview
2
2
Languages
1
1
Certification
29
29
years of professional experience
Work History
DoorDash Delivery Driver
door dash
Silverton
12.2022 - 03.2026
- Delivered food promptly to customers in designated areas.
- Communicated effectively with customers regarding order status and delivery details.
- Resolved customer inquiries and issues professionally during the delivery process.
- Maintained positive attitude and diplomacy when dealing with customers and other team members.
- Kept accurate logs of all deliveries and trips.
- Resolved customers' complaints regarding products or services.
Food Service Worker
Popeyes Chicken
Donald
10.2024 - 12.2025
- Prepared food items according to company recipes and quality standards.
- Maintained cleanliness in food preparation and service areas during shifts.
- Operated kitchen equipment safely and efficiently while following safety guidelines.
- Assisted customers by taking orders and providing menu recommendations.
- Collaborated with team members to deliver timely meal service during peak hours, enhancing customer satisfaction.
- Handled cash transactions accurately at the register while ensuring customer satisfaction.
- Trained new staff on food preparation procedures and safety protocols, improving team efficiency and compliance.
- Followed food safety regulations pertaining to sanitation, food handling and storage.
- Served meals to customers in a friendly and courteous manner.
- Executed various food service tasks, including preparation and delivery, ensuring smooth operation during busy shifts.
cook
KFC Taco Bell
Silverton
05.2023 - 05.2024
- Prepared food items according to company standards and recipes.
- Maintained cleanliness and organization of kitchen workstations.
- Assisted in training new team members on food preparation techniques.
- Operated kitchen equipment safely and efficiently during meal preparation.
- Monitored inventory levels and reported shortages to management.
- Collaborated with team members to ensure timely service during peak hours.
- Followed safety protocols to maintain a safe working environment for staff.
- Maintained a clean working environment by sweeping, mopping floors, washing surfaces and emptying trash cans.
- Operated grills, fryers and broilers to cook items to quality guidelines.
- Prepared dishes in fast-paced environment working with teammates to maintain high customer satisfaction rate.
- Wrapped, dated and labeled food items in storage for safety and freshness.
- Followed established procedures and requirements for safe food handling, storage and service.
- Enforced proper sanitation practices to prevent spoiling or contamination of foods.
- Coordinated orders to expedite food from kitchen according to cook time and delivery time.
- Coordinated with wait staff to ensure timely delivery of meals to customers.
Cashier
Dari Mart
Springfield
10.2020 - 06.2022
- Operated cash register and processed customer transactions efficiently.
- Assisted customers with product inquiries and provided excellent service.
- Handled cash, credit, and refund transactions accurately and securely.
- Trained new cashiers on company policies, procedures, and systems effectively.
- Resolved customer complaints and issues promptly to enhance satisfaction levels.
- Accepted cash and credit card payments, issued receipts and provided change.
- Stocked shelves with merchandise when needed.
- Helped customers find specific products, answered questions, and offered product advice.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Counted money in cash drawers at the beginning of shifts to ensure amounts were correct.
- Maintained work area and kept cash drawer organized.
Closing Cashier
Chevron
Molalla
11.2020 - 11.2021
- Handled cash transactions accurately and efficiently at Chevron gas stations.
- Managed daily cash drawer balances and reconciled discrepancies promptly.
- Provided excellent customer service, assisting customers with inquiries and transactions.
- Maintained cleanliness and organization of the cashier area for optimal operation.
- Processed fuel sales and convenience store purchases using point-of-sale systems.
- Monitored inventory levels, restocking items as necessary to ensure availability.
- Ensured compliance with all safety regulations while operating register equipment.
- Answered customer inquiries regarding store policies, products, and services.
- Organized checkout area by stocking shelves, cleaning counter surfaces, removing trash.
- Counted and balanced cash drawer daily.
- Trained new employees on cashier operations and techniques.
Sandwich Artist
SUBWAY®Restaurants
Aurora
01.2019 - 01.2020
- Prepared and assembled custom sandwiches according to customer specifications.
- Maintained cleanliness and organization of workstations and dining areas.
- Ensured proper food safety and sanitation practices were followed consistently.
- Managed inventory levels by restocking ingredients and supplies as needed.
- Collaborated with team members to maintain efficient workflow during peak hours.
- Assisted in implementing promotional displays to enhance product visibility and appeal.
- Completed opening, closing, and shift change tasks by following company guidelines.
- Maintained cleanliness of work area throughout shift.
- Used POS system and cash register to receive payments by cash, check, credit card, and voucher.
- Kept customer and food preparation areas clean and well-organized.
Gas Station Attendant
Safeway
Molalla
03.2019 - 09.2019
- Operated fuel dispensers and ensured safe fueling practices for customers.
- Assisted customers with inquiries and provided excellent service at the station.
- Maintained cleanliness and organization of the convenience store and fueling area.
- Processed transactions accurately using point-of-sale systems for payments.
- Conducted routine safety checks on fuel pumps and equipment to ensure compliance.
- Trained new employees on station procedures and customer interaction standards.
- Maintained cleanliness of the store, including floors, shelves, counters and windows.
- Operated cash register to process customer transactions accurately and efficiently.
- Processed payments via cash, credit and debit cards and counted back change to customers to avoid cash drawer errors.
- Attended to gas spills and accidents promptly and according to established guidelines.
- Verified age requirements for purchase of alcohol and tobacco products.
- Prepared daily records of food and gas sales and balanced register drawers.
Dietary Assistant
Hillside Height Retirement Community
Eugene
10.2017 - 06.2018
- Prepared and served nutritious meals in accordance with dietary guidelines.
- Collaborated with kitchen staff to ensure timely meal service.
- Monitored food safety procedures to ensure compliance with health regulations.
- Supported special dietary needs by preparing customized meal options.
- Maintained inventory levels of all kitchen supplies and reported any shortages to supervisor promptly.
Plant Nursery Worker
Rare tree nursery
Silverton
01.2016 - 07.2017
- Monitored plant health, identifying pests and diseases promptly.
- Prepared soil and planted seeds or seedlings for growth cycles.
- Organized inventory, ensuring plants were labeled accurately and displayed well.
- Pruned, trimmed and culled plants to promote proper growth.
- Loaded and unloaded delivery trucks with new inventory items.
Drive-Thru Cashier
Burger King
Springfield
03.1997 - 10.1997
- Maintained cleanliness and organization of work area.
- Handled cash and credit transactions accurately.
- Provided friendly customer service to enhance dining experience.
- Followed food safety guidelines for handling products.
- Trained new employees on cash register and order procedures.
- Resolved customer complaints quickly and professionally.
- Operated drive-thru window efficiently to ensure fast order processing times.
- Prepared drinks, ice cream and other special items to complete food orders.
- Worked nights, weekends, and holidays, and maintained calm, pleasant demeanor.
- Verified that orders were accurate and complete before delivering them to customers.
- Maintained knowledge of current menu items, prices, and promotions.
Education
GED -
Lane Community College
Eugene, OR10-1997
Skills
- Delivery coordination
- Route optimization
- Customer engagement
- Inventory management
- Point-of-sale operation
- Food safety compliance
Languages
Spanish
Full Professional
English
Full Professional
Certification
- olcc
Timeline
Food Service Worker
Popeyes Chicken
10.2024 - 12.2025
cook
KFC Taco Bell
05.2023 - 05.2024
DoorDash Delivery Driver
door dash
12.2022 - 03.2026
Closing Cashier
Chevron
11.2020 - 11.2021
Cashier
Dari Mart
10.2020 - 06.2022
Gas Station Attendant
Safeway
03.2019 - 09.2019
Sandwich Artist
SUBWAY®Restaurants
01.2019 - 01.2020
Dietary Assistant
Hillside Height Retirement Community
10.2017 - 06.2018
Plant Nursery Worker
Rare tree nursery
01.2016 - 07.2017
Drive-Thru Cashier
Burger King
03.1997 - 10.1997
GED -
Lane Community College