Person Banker and Teller
First Chicago, Bank One, and Chase
Hoffman Estates, Illinois
07.1996 - 02.2001
- Processed customer transactions efficiently.
- Ensured compliance with banking regulations at Chase.
- Managed cash handling procedures to maintain accuracy at First Chicago Bank.
- Provided support for loan applications and approvals at Bank One.
- Educated customers on banking products and services at Chase.
- Resolved customer issues promptly to enhance satisfaction at Bank One.
- Provided customer service to bank clients, answering inquiries and resolving complaints.
- Helped customers open and close accounts, apply for loans and make sound financial decisions.
- Achieved or exceeded personal sales goals on consistent basis.
- Investigated fraudulent activities by analyzing account transactions and identifying suspicious patterns.
- Trained and coached less experienced team members in procedures, compliance standards and performance strategies.
- Drove branch sales and portfolio growth by recommending various financial products to prospective customers.