Tracy Phelps
Cameron,WI
Summary
Detail-oriented and highly organized caregiver with a proven track record in delivering compassionate and attentive in-home care. Expertise in developing personalized care plans that enhance clients' quality of life while effectively supporting daily living activities. Recognized for reliability and strong communication skills, ensuring client needs are met with utmost care and comfort. Authorized to work in the US for any employer, committed to excellence in every aspect of caregiving.
Overview
1
1
Certification
28
28
years of professional experience
Work History
In Home Caregiver
ILIFE IRIS
Cameron, WI
08.2021 - Current
- Manage and organized my mom's medical appointments, coordinating transportation, administrate medication, provide all personal care, prepare all meals.
Talent Acquisition Specialist
Merchandising Solutions Group
Cameron, WI
11.2021 - 06.2024
- Screen candidates that best fit the company's future goals. Find and recruits eligible applicants for suitable jobs, interviewing, hiring and onboarding employees along with data entry. I have held various positions, including Corporate Travel Consultant. I'm a very detailed and organized person, Hard worker and I work best from the comfort of my home office with flexible hours.
Lead store coordinator
Merchandising solutions group
Cumberland, WI
08.2019 - 11.2021
- Open new Dollar General stores all over the Midwest. I'm in charge of making sure the store plans are correct per store map, make sure there are no construction issues, supervise the fixture team and verify that all fixtures are set according to store layout, supervise a team of 10+ as they stock shelves for store opening, oversee the vendors as they stock product for store opening, install all marketing signage per store map. Basically oversee and supervise the whole project from start to finish.
Merchandiser
Driveline retail
02.2017 - 08.2019
- Remodels, new stores and stocking for Dollar General. Resets, fixture Assembly, Signage, Labeling, product stocking , planogram.
Poker Dealer
World Series of Poker
Las Vegas, NV
01.2011 - 02.2017
- Travel and deal cards all over the US.
Poker Dealer
CHEROKEE NATION ENTERTAINMENT
Roland, OK
03.2005 - 11.2010
- Deal cards, count and make correct change to the customer, provide excellent customer service.
Customer Service Representative
CHEROKEE NATION ENTERTAINMENT
Tahlequah, OK
04.2004 - 02.2005
- Costumer service representative Provide customer service to the guest. Cash out gaming tickets, reset gaming Machines and help resolve any Customer complaints.
Main Bank Cashier
CHEROKEE NATION ENTERTAINMENT (casino)
West Siloam Springs, OK
03.2002 - 05.2003
- Balance main vault and issue banks.
Manager
Stilwell food court
Stilwell, OK
04.2001 - 02.2002
- Night manager at long john silver and taco mayo.
Floater
Little Debbie Snack Cakes
Gentry, AR
07.1998 - 02.2000
- Floater for the granola line, had to know every aspect of the line from making the Carmel to packaging the product.
Education
High school diploma or GED -
HSED - undefined
Chippewa Valley Technical College
01-2026
High school or equivalent - undefined
Cave Springs High School
Bunch, OK09-1992
Skills
- Power tools
- Restaurant experience
- Banking
- Medical terminology
- Accounts payable
- Project leadership
- Retail Sales
- Editing
- Merchandising
- Accounting and finance experience
- Freight Experience
- Management
- Research
- Productivity software
- Cleaning
- Word processing
- Load & unload
- Administrative experience
- Microsoft Outlook
- Digital marketing
- Conflict management
- Assembly
- Accounts receivable
- Taleo
- Supervising Experience
- Cash Handling
- Recruiting
- Blueprint reading
- Microsoft Office
- Project management
- Human Resources
- Payroll
- Warehouse experience
- Typing
- Store Management Experience
- Gardening
- Home care
- Content creation
- Excel data analysis
- Adobe Lightroom
- Retail Management
- Canvassing
- Microsoft Word
- Data entry
- Embroidery machine operator experience
- Phone etiquette
- Caregiving
- Grocery store
- Clerical experience
- Pricing
- Interviewing
- Travel planning
- Assistant Manager Experience
- Computer skills
- Windows
- Planogram
- ATS
- Mac OS
- Analysis skills
- Bookkeeping
- Photo editing
- Manufacturing
- Microsoft Excel
- Personal vehicle (delivery method)
- Databases
- Strategic planning
- Time Management
- Adobe Creative Suite
- Canva
- Food service
- Talent Acquisition
- Sewing machine
- Leadership
- Nursing home experience
- Employment & labor law
- Forklift
- Cooking
- Cleaning and sanitizing
- First aid and safety
- Transportation services
- Meal planning
- Patient care
- Housekeeping tasks
- Mobility support
- Care plan management
- Meal preparation
- Diabetes management
- Hospice care
- Laundry assistance
- Care plan development
- Behavior redirection
- Condition monitoring
- Medication administration
- Lifting techniques
- Incontinence care
- Palliative care
- Respite care
- Medical appointment coordination
- Developmental disability care
- Care plan assessment
- Range of motion exercises
- Adaptive equipment use
- Patient assistance
- Transfer assistance
- Personal hygiene support
- Personalized care
- Housekeeping
- Recording vital signs
- Wound care
- Medication organization
- Personal hygiene assistance
- Medical terminology and equipment
- Ambulation assistance
- Bedside care
- Patient education
- Safety procedures
- Chronic disease management
- Patient transport
- Patient advocacy
- [State] Driver's license
- Vital signs monitoring
- Dressing assistance
- Schedule management
- Feeding assistance
Accomplishments
- Supervised team of 10 staff members.
- Conflict Resolution - Responsible for handling customer account inquiries, accurately providing information to ensure resolution of product/service complaints and customer satisfaction.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Managed a store that exceeded company expectations in every category during the 1st quarter.
Certification
- Gaming licenses I have held several gaming license throughout the US.
- Driver's License Yes
Languages
English
Timeline
Talent Acquisition Specialist
Merchandising Solutions Group
11.2021 - 06.2024
In Home Caregiver
ILIFE IRIS
08.2021 - Current
Lead store coordinator
Merchandising solutions group
08.2019 - 11.2021
Merchandiser
Driveline retail
02.2017 - 08.2019
Poker Dealer
World Series of Poker
01.2011 - 02.2017
Poker Dealer
CHEROKEE NATION ENTERTAINMENT
03.2005 - 11.2010
Customer Service Representative
CHEROKEE NATION ENTERTAINMENT
04.2004 - 02.2005
Main Bank Cashier
CHEROKEE NATION ENTERTAINMENT (casino)
03.2002 - 05.2003
Manager
Stilwell food court
04.2001 - 02.2002
Floater
Little Debbie Snack Cakes
07.1998 - 02.2000
High school or equivalent - undefined
Cave Springs High School
HSED - undefined
Chippewa Valley Technical College
High school diploma or GED -
Additional Information
I have held various positions, I'm a very detailed and organized person, Hard worker and I work best when I have flexible hours. I also worked at an embroidery shop and sewed a lot of my girls clothes when they were little. I'm very good working with my hands and enjoy hands on work. I have been the primary caregiver for my mom for the past 5 years.