Tracy Phinney
Bristol
Summary
Dynamic Correctional Officer Sergeant with extensive experience at the State of Florida Department of Corrections, excelling in incident management and staff supervision. Proven track record in training development and conflict resolution, ensuring safety and compliance within the facility. Adept at maintaining order and effectively responding to emergencies, enhancing overall operational efficiency. Seasoned Correctional Officer Sergeant with sound experience in managing correctional facilities, including inmate supervision and security protocol enforcement. Demonstrated strengths include conflict resolution, crisis management, and team leadership. Have consistently maintained facility safety and successfully implemented programs for inmate rehabilitation. Known for fostering positive relationships with staff and inmates alike, leading to improved operational efficiency.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Correctional Officer Sergeant
State of Florida Department of Corrections
Blountstown
09.2010 - Current
- I am the Recruitment Sergeant for Calhoun CI
- Serve as Field Training Officer/Field Training Coordinator
- Complete Fingerprints of new employees
- Send new employees for UA and Physical testing
- Interview new applicants for a Correctional Officer Job
- Supervised daily activities of correctional officers and inmate populations.
- Enforced institutional regulations to maintain order and safety.
- Conducted security checks and inspections throughout the facility.
- Managed incident reports and coordinated responses during emergencies.
- Supervised visitation and checked visitors for proper identification and contraband.
- Maintained records of inmate movement within the facility as well as outside visits or transfers.
- Provided guidance to subordinates regarding proper procedures related to security operations.
- Collaborated with other departments such as Human Resources, Maintenance, Food Services and Administration on various projects.
- Inspected cells to ensure that all rules and regulations pertaining to living conditions were met.
- Intervened in situations involving physical altercations between inmates or between inmates and staff members.
- Coordinated training sessions for new correctional officers on policies, procedures and safety protocols.
- Participated in disciplinary hearings when necessary to provide testimony or evidence related to an incident.
- Prepared monthly statistical reports detailing inmate population demographics, security issues, staffing needs.
- Conducted investigations into reported incidents of misconduct or criminal activity among inmates.
- Conducted searches of staff members, visitors and inmates upon entry and exit from the facility.
- Ensured compliance with federal, state and local laws governing corrections operations.
- Supervised subordinate officers in the performance of their duties, including inmate security and control, housing assignments, meal service, recreation activities and work details.
- Addressed grievances filed by inmates regarding their rights or quality of care received at the facility.
- Reviewed incident reports submitted by subordinate officers for accuracy and completeness.
- Assisted medical personnel during emergency medical situations involving inmates.
- Diffused disruptive behavior by verbal interventions.
- Communicated information regarding security, safety and operations through chain of command.
- Conducted daily briefings to pass on pertinent info to oncoming shifts.
- Briefed superiors of incidents and misconduct and recommended disciplinary actions.
- Searched building and grounds, living quarters and work areas for contraband.
- Safely transported inmates to and from work sites, maintaining physical headcounts at all times.
- Issued security badges and passes to guests and visitors.
- Assigned daily tasks and responsibilities to employees and filled out daily work logs.
- Inspected locks, window bars, doors, and security systems to support escape prevention.
- Conducted scheduled headcounts to verify presence of prisoners.
- Coordinated shakedowns to locate and remove unauthorized items.
- Settled disputes between inmates.`
Correctional Officer
State of Florida Department of Corrections
Blountstown
09.2010 - Current
- Enforced rules and regulations within the correctional facility environment.
- Conducted regular inspections of inmate living areas for safety compliance.
- Monitored inmate activities during recreation and work assignments.
- Responded to emergencies and incidents promptly and effectively.
- Documented inmate behavior and incidents in daily reports accurately.
- Assisted in conflict resolution among inmates to maintain order.
- Enforced prison rules and regulations while maintaining a safe environment for inmates and staff.
- Inspected cells and conducted random searches of common areas.
- Observed inmate behavior to prevent crime, escape attempts and other dangerous activities.
- Supervised prisoners during meals, recreation time, work assignments, medical visits, court appearances, and other activities.
- Detected potential threats and quickly defused conflicts.
- Monitored daily activities to identify and manage suspicious behavior, improper conduct, and signs of conflict.
- Interacted with inmates in an effort to reduce tension between them and maintain a peaceful atmosphere within the facility.
- Monitored video surveillance systems to observe prisoner activity throughout the correctional facility.
- Informed inmates and visitors of rules, safety and security procedures and responsibilities.
- Prepared detailed reports documenting all relevant information related to daily operations at the correctional facility.
- Performed security checks on visitors entering the facility as well as on packages being delivered to inmates.
- Transported prisoners between facilities or court hearings using secure vehicles equipped with restraints.
- Received property from incoming inmates, provided receipts and inspected items for contraband.
- Maintained inmate logs and entered information into electronic offender record systems for regulatory monitoring.
- Directed visitor sign-in, documenting processes, and completing appropriate visitation logs.
- Operated security control systems to monitor entrances, exits, and movement within the facility.
- Enforced institutional policies and procedures to maintain order and security within the correctional facility.
- Conducted headcounts to ensure that all inmates were accounted for.
- Assisted in the processing of new inmates, including taking photographs, collecting personal information, and explaining facility rules.
- Provided first response medical care in emergency situations until professional medical staff could take over.
- Inspected locks, window bars, doors, and security systems to support escape prevention.
- Guarded facility entrances to screen visitors.
- Counseled inmates and responded to legitimate questions, concerns and requests.
Secretary Specialist
State of Florida Department of Corrections
Blountstown
06.2007 - 09.2010
- Prepare correspondence, reports, and other related documents for the Assistant of the Warden of Operations and Security Office.
- Provide input, both oral and written, on meetings, conferences, seminars, and training activities.
- Maintain a suspense system to track due dates on various reports and documents, including inmate grievances. Maintain a document tracking system as appropriate on document distribution to include, but not limited to, corrective action reports and protective management recommendations.
- Maintain a current version of the management review report writer programs and distribute it to appropriate staff.
- Maintain the filing system.
- Answer phones and other related duties.
Word Processing Systems Operator
Agency For Persons With Disabilities
Chattahoochee
04.2007 - 06.2007
- Handled all recruitment for Unit 29, East, and West.
- Advertise the position.
- Establish screening criteria.
- Maintain recruitment files.
- Verify eligibility or ineligibility.
- Schedule interviews.
- Reference checks.
- Processes acceptance letters.
- Update weekly vacancy reports.
- Create employee files.
- Types position descriptions and other assigned duties.
Clerk Typist Specialist
State of Florida Department of Corrections
Blountstown
10.2005 - 04.2007
- Set up inmate files by doing audits to ensure that the correct information is in the file when the inmate arrives and in order.
- Data entry in the CDC screens.
- File, open mail, and distribute.
- Send monthly progress reports to the inmate population, supervisors, and compound.
- Answer inmate requests, and other related duties as assigned.
Education
GED -
Greensboro High School
Greensboro Florida08-1996
Skills
- Security operations
- Incident management
- Emergency response
- Regulatory compliance
- Staff supervision
- Conflict resolution
- Recruitment coordination
- Training development
- Record keeping
- Interpersonal communication
- Firearms trained
- Inmate supervision
- Timekeeping
- Trained in self-defense
- Contraband detection
- Inmate transportation
- Inmate transport
- Inmate movement control
- Officer training
- Offender escort
Certification
- CMS First Aid Instructor Course
- BLS/First Aid (CPR) Instructor Course
- Florida General Instructor Techniques
- Emergency Vehicle Operations for Corrections
- Field Training Officer/Field Training Coordinator
- Quality Customer Service
- Intro MS Word/WIndows
Timeline
Correctional Officer Sergeant
State of Florida Department of Corrections
09.2010 - Current
Correctional Officer
State of Florida Department of Corrections
09.2010 - Current
Secretary Specialist
State of Florida Department of Corrections
06.2007 - 09.2010
Word Processing Systems Operator
Agency For Persons With Disabilities
04.2007 - 06.2007
Clerk Typist Specialist
State of Florida Department of Corrections
10.2005 - 04.2007
GED -
Greensboro High School
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