Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Tracy Pinching

Reno,NV

Summary

Proven leader and program management abilities. Sales expert offering history of exceeding aggressive revenue goals.

Goal-oriented recruiting professional motivated to achieve demanding targets under tight deadlines. Proficient in developing and overseeing diverse candidate pipelines, marketing plans and advertising strategies.

Insightful Manager with experience directing and improving operations through effective employee motivational strategies and strong policy enforcement. Proficient in best practices, market trends and regulatory requirements of industry operations. Talented leader with analytical approach to business planning and day-to-day problem-solving.

Overview

15
15
years of professional experience

Work History

Managing Partner

Red Robin
10.2022 - Current
  • Increased client base by implementing effective marketing strategies and fostering long-term relationships.
  • Mentored junior staff members, resulting in a more cohesive team and increased overall performance.
  • Optimized resource allocation, reducing operational costs while maintaining service quality standards.

Regional Sales Manager

Star1 Personnel/Ascend Staffing
07.2021 - Current
  • Achieved regional sales objectives by coordinating sales team, developing successful strategies and servicing accounts to strengthen business relationships.
  • Made onsite sales calls to prospective customers to help sales representatives close lucrative deals.
  • Finalized sales contracts with high-value customers.
  • Collaborated with senior executives to evaluate performance in regional area and develop strategies to expand revenue generation.
  • Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
  • Exceeded targets by building, directing and motivating high-performing sales team.
  • Held regular performance evaluations to assess strengths and weaknesses of team members and provide counseling to improve outcomes
  • Effectively recruited and hired highly talented individuals bringing exceptional skills and expertise to sales team.
  • Attracted new clientele and developed customer relationships by hosting product-focused events.
  • Optimized forecasting with solutions and business management strategies.

BDM/Recruiter/On-Site Manager

Volt
12.2019 - 07.2021
  • Established relationships with key decision-makers within customer's organization to promote growth and retention.
  • Researched and identified opportunities for account growth, account penetration and market expansion.
  • Negotiated and closed long-term agreements with new clients in assigned territory.
  • Reached out to potential customers via telephone, email and in-person inquiries.
  • Worked with existing customers to increase purchases of products and services.
  • Partnered with business teams and IT personnel to align project goals with business strategy and define project milestones.
  • Evaluated strengths and weaknesses of candidates through effective screening processes.
  • Operated and maintained applicant tracking and candidate management systems.
  • Generated specific candidate pool for career opportunities through strategic placement of advertisements, evaluation of applicant credentials, and conducting initial interviews and pre-screening assessments.
  • Leveraged social media platforms and online job boards to advertise open positions and engage with potential candidates.
  • Followed up with notable applicants sourced via industry-specific pipelines, events and job fairs.
  • Facilitated new employee orientations to foster positive team attitude.
  • Advised, coached and counseled managers and staff to support human resources policies, procedures, programs and labor relations.
  • Identified distributor challenges related to corporate service offerings in order to formulate potential solutions.

Bartender/server/trainer

BJ's Restaurant & Brewhouse
08.2010 - 07.2021
  • Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
  • Carefully interviewed, selected, trained staff.
  • Met, greeted and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
  • Reconciled cash and credit card transactions to maintain accurate records.
  • Correctly calculated inventory.
  • Conducted health, safety and sanitation process evaluations to identify and remedy any violations immediately.
  • Maintained safe working and guest environment to reduce risk of injury and accidents.
  • Identified team weak points and implemented corrective actions to resolve concerns.
  • Employee of the year 8 times.

Manager

Freight House District
03.2009 - 09.2011
  • Accomplished multiple tasks within established timeframes.
  • Onboarded new employees with training and new hire documentation.
  • Cross-trained existing employees to maximize team agility and performance.
  • Maximized performance by monitoring daily activities and mentoring team members.

Education

Bachelor Of Applied Studies - Political Science

University of Nevada Reno
Reno, NV
08.2012

Skills

  • Forecasting and Reporting
  • New Account Development
  • Budgeting and Expenditures
  • Channel Partnerships
  • Business Development
  • Microsoft Suit
  • Project Management
  • Deal Closing
  • Territory Growth
  • Lead Generation
  • Inventory Management and Planning
  • CRM Software
  • Conflict Resolution
  • Management Consulting
  • Applicant Qualification
  • Candidate Sourcing
  • In-Person and Telephone Interviewing
  • Recruitment Strategies
  • Recruiting and Sourcing
  • Human Resources Management Systems
  • Employee Performance Evaluations
  • Monitoring Food Preparation
  • Managing Deliveries
  • Staffing and Sales Reporting
  • Supply Ordering and Management
  • Guest Relations
  • Restaurant Operation
  • Reconciling Differences
  • Profit and Loss Reporting
  • Customer Retention
  • Customer Service Best Practices

Accomplishments

Phi Theta Kappa

Timeline

Managing Partner

Red Robin
10.2022 - Current

Regional Sales Manager

Star1 Personnel/Ascend Staffing
07.2021 - Current

BDM/Recruiter/On-Site Manager

Volt
12.2019 - 07.2021

Bartender/server/trainer

BJ's Restaurant & Brewhouse
08.2010 - 07.2021

Manager

Freight House District
03.2009 - 09.2011

Bachelor Of Applied Studies - Political Science

University of Nevada Reno

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Tracy Pinching