Summary
Overview
Work History
Education
Skills
Timeline
Generic

Tracy Pinson

Stone Mountain,GA

Summary

Driven Office Assistant with proven expertise in organizing and prioritizing work, demonstrated during tenure at DeKalb County School District. Excelled in data entry and customer service, enhancing office efficiency and client satisfaction. Skilled in managing financial operations and inventory, significantly reducing expenses. A dedicated team player, adept at improving processes and outcomes. Resourceful and experienced worker offering expertise in customer service, travel coordination and file management. Detail-oriented team player with strong organizational skills. Handles multiple projects simultaneously with a high degree of accuracy.

Overview

23
23
years of professional experience

Work History

Office Assistant

DeKalb County School District
09.2001 - Current
  • Maintained confidentiality in handling sensitive information while performing administrative tasks.
  • Enhanced office efficiency by managing schedules, organizing files, and maintaining a clean workspace.
  • Facilitated smooth operations by efficiently handling incoming mail, phone calls, and visitor inquiries.
  • Expedited document processing with accurate data entry and timely filing.
  • Supported executive staff with well-prepared reports, presentations, and meeting materials.
  • Improved office supply inventory management, reducing unnecessary expenditures by regularly auditing and ordering supplies.
  • Facilitated smooth workflow by efficiently handling multiple administrative tasks simultaneously, prioritizing according to urgency and importance.
  • Supported financial operations, processing invoices and payments, contributing to timely and accurate financial reporting.
  • Monitored and tracked budgets and expenses.

Key Holder

Ascena Retail
03.2018 - 12.2021
  • Managed daily cash handling procedures, ensuring accuracy in transactions and preventing losses due to discrepancies.
  • Resolved customer complaints professionally, resulting in increased customer satisfaction and loyalty.
  • Oversaw store operations by counting cash drawers, reviewing equipment management, and supervising staff.
  • Swept and mopped floor, wiped windows and fixtures after closing to maintain organized and tidy store.
  • Assisted with team responsibilities by cleaning, managing cash registers, and product merchandising.
  • Managed store personnel by delegating tasks and supervising daily operations.
  • Marked-down clearance items and relocated merchandise to proper store areas.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
  • Walked through department multiple times each shift to evaluate and correct issues such as cleaning and stock replenishment needs.

Education

Associate of Arts - Liberal Arts And General Studies

Brenau University
Gainesville, GA
05.2013

Skills

  • Customer Service
  • Positive Attitude
  • Time Management
  • Data Entry
  • Organizing and Categorizing
  • Dedicated Team Player
  • Resourceful
  • Prioritizing Work
  • Bookkeeping

Timeline

Key Holder

Ascena Retail
03.2018 - 12.2021

Office Assistant

DeKalb County School District
09.2001 - Current

Associate of Arts - Liberal Arts And General Studies

Brenau University

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Tracy Pinson