Tracy Poulos
Phoenix,AZ
Summary
Dynamic Sales Agent at Dex with a proven track record in client relations and upselling strategies. Excelled in expanding the client base through effective prospecting and persuasive sales presentations. Skilled in adapting to change and handling objections, consistently delivering exceptional customer service and support.
Overview
25
25
years of professional experience
Work History
Sales Agent
Dex
01.1982 - 04.2007
- Developed strong relationships with clients through excellent customer service and regular followups.
- Assisted call-in customers with questions and orders.
- Explained features and advantages of Type products or services to promote sales.
- Expanded client base by diligently prospecting new leads and effectively presenting product offerings.
Education
None - Early Childhood Education
South Dakota State University
Brookings, SDDiploma - General Studies
Lincoln Senior High School
Sioux Falls 05.1980
Skills
- Client relations
- Customer assistance
- Sales training
- Technical support
- Resilience under pressure
- Sales presentations
- Networking
- Adaptability to change
- Objection handling
- Persuasion techniques
- Paperwork processing
- Cold calling
- Key relationship management
- Building rapport
- Upselling strategies
- Consultative selling
Accomplishments
President Club Winner multiple years for Top Sales
Outstanding customer Service
Timeline
Sales Agent
Dex
01.1982 - 04.2007
None - Early Childhood Education
South Dakota State University
Diploma - General Studies
Lincoln Senior High School
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