Microsoft Office
Tracy Prince
Las Vegas,NV
Summary
Adept at navigating complex financial landscapes, I excelled at Barclays as a Fraud/Dispute Analyst-General Ledger team, where I enhanced case resolution efficiency and fortified compliance adherence. My analytical prowess and proficiency in SAP and Excel streamlined operations, achieving significant operational improvements. Skilled in reconciliations and possessing strong analytical abilities, I drive results and foster improvements with confidence.
Overview
8
8
years of professional experience
Work History
Fraud/Dispute Analyst-General Ledger Team
Barclays
08.2016 - 07.2024
- Adhered to department processes, procedures and goal expectations for case investigations.
- Analyzed, researched and resolved payment claims within required timeframes.
- Kept up to date on industry information, system changes, network rules and compliance issues.
- Interacted with law enforcement agencies, merchants and persons of interest to obtain and review dispute information.
- Generated reports detailing findings and recommendations.
- Collected, arranged, and input information into database system.
- Conducted regular reviews of operations and identified areas for improvement.
Education
No Degree -
Fresno City College
Fresno Ca No Degree -
University of Phoenix
High School Diploma -
Clovis High School
Clovis, CA06.1995
Skills
- -Proficiency in reconciliations
- -Capturing and recording important data in Excel spreadsheets and SAP reports
- -Managing balance sheet accounts
- -Strong analytical skills
- -Performed month-end close of General Ledger reconciling balance sheet accounts and preparing journal entries
- -Completed various duties including calculations and preparations of journal entries and reconciliation of balance sheet accounts
- -Effectively Manage and analyze cases including processing Chargebacks, Representments, Pre arbitration and Arbitration
- Microsoft Office
- Policy Interpretation
Software
Excel, Power Point, Outlook, Word, Teams
TSYS
Salesforce
Timeline
Fraud/Dispute Analyst-General Ledger Team
Barclays
08.2016 - 07.2024
No Degree -
Fresno City College
No Degree -
University of Phoenix
High School Diploma -
Clovis High School
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