Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Tracy Richard

Killeen,TX

Summary

Motivated and detail- orientated Administrative Assistant, seeking to maintain a position that offers professional challenges utilizing interpersonal skills, excellent time management and problem solving skills.

Overview

15
15
years of professional experience

Work History

Employment Specialist

AARP Foundation
Tulsa, OK
07.2019 - 01.2020
  • Conducted individualized assessments to determine client's eligibility for employment programs.
  • Counseled clients on resume writing, interviewing techniques, job search strategies, and other related topics.
  • Facilitated the delivery of employment services to clients in accordance with program guidelines.
  • Assisted clients with developing an appropriate career plan that incorporated their skills and interests.
  • Prepared or maintained employment records using human resources management system software.

Customer Service Representative

Mazzio's
Tulsa, OK
11.2018 - 03.2019
  • Provided exceptional customer service to ensure customer satisfaction.
  • Tracked orders from start to finish to ensure timely delivery of goods or services.
  • Performed administrative tasks such as filing paperwork, updating databases and generating reports.
  • Provided excellent customer service to resolve customer complaints in a timely manner.

Human Resource Assistant

Galt
Tulsa, OK
07.2018 - 09.2018
  • Monitored timekeeping records for accuracy and completeness.
  • Responded to inquiries from current or prospective employees regarding human resources policies or procedures.
  • Ensured compliance with applicable laws such as Equal Employment Opportunity regulations.
  • Participated in HR training and workshops to improve skills and knowledge.

Administrative Assistant

Margaret Hudson Program
Tulsa, OK
08.2009 - 04.2011
  • Compiled data from various sources into organized reports for review by management team.
  • Managed incoming calls while providing information or transferring callers to appropriate personnel.
  • Processed invoices for payment using accounting software applications.
  • Managed office supplies inventory and placed orders when necessary.
  • Coordinated mailings including sorting mail, preparing packages for shipping via courier service or postal service.
  • Developed and maintained filing systems for confidential documents and records.

After-School Care Provider

Choteau Elementary School
Tulsa, OK
04.2008 - 06.2009
  • Provided guidance to children on homework assignments and projects; helping them understand difficult concepts.
  • Maintained a clean and organized environment for the students.
  • Participated in professional development workshops related to childcare topics.
  • Organized recreational activities, such as games and crafts, to engage the children.
  • Offered tutoring services in math, science, English, and history as needed by individual students.

Office Manager/Registrar

Deborah Brown Community School
Tulsa, OK
06.2006 - 02.2008
  • Managed front desk operations including greeting visitors, answering questions or directing them to appropriate personnel.
  • Ordered supplies and equipment to maintain adequate inventory levels.
  • Assisted with the preparation of budgets, forecasts and financial statements.
  • Maintained filing system for records, correspondence and other documents.
  • Tracked invoices and payments to ensure accuracy of accounts receivable and payable information.
  • Answered phone calls, responded to emails, routed mail and coordinated courier services.

Program Coordinator

Americorps/Vista-World Won Ministries
Tulsa, OK
04.2005 - 04.2006
  • Managed the day-to-day operations of the program, ensuring compliance with applicable policies and regulations.
  • Developed and implemented program activities according to established goals and objectives.
  • Maintained up-to-date records related to program activities.
  • Participated in the development of new programs or modifications to existing programs.

Education

Certificate - Business Administration

Tulsa Technology Center
Tulsa, OK

Certificate - Executive Assistant And Executive Secretary

Draughton's School of Business
Tulsa

Certificate - Medical Assisting/Nurse Aide

Guthrie Job Corps Center
Tulsa, OK

High School Diploma -

Mclain High School For Science And Tech
Tulsa, OK

Licensed - Theology

Reverend/ Pastor
Tulsa

Skills

  • Payroll
  • Bookkeeping
  • Account Payable
  • Accounts Receivable
  • Time Station
  • Word Perfect
  • Microsoft Office/Outlook
  • Microsoft Word/Excel
  • Microsoft Publisher
  • Microsoft Access
  • Multi-Phone Line Systems
  • Fax/ Postage/ Copy Machines

Accomplishments

  • Created a payroll system resulting in a significant cost savings while in management.
  • Assisted Human Resources Director in researching data, revised Policy & Procedures Manual in compliance with State & Federal regulations, reducing administrative costs by 25%
  • Implemented employee's recognition program, staff attendance improved by 30%
  • Created and implemented a weekly/monthly financial budgeting data sheet for several departments resulting in a $1500 savings.
  • Created business tracking forms for several departments resulting in a $2000 savings.

Timeline

Employment Specialist

AARP Foundation
07.2019 - 01.2020

Customer Service Representative

Mazzio's
11.2018 - 03.2019

Human Resource Assistant

Galt
07.2018 - 09.2018

Administrative Assistant

Margaret Hudson Program
08.2009 - 04.2011

After-School Care Provider

Choteau Elementary School
04.2008 - 06.2009

Office Manager/Registrar

Deborah Brown Community School
06.2006 - 02.2008

Program Coordinator

Americorps/Vista-World Won Ministries
04.2005 - 04.2006

Certificate - Business Administration

Tulsa Technology Center

Certificate - Executive Assistant And Executive Secretary

Draughton's School of Business

Certificate - Medical Assisting/Nurse Aide

Guthrie Job Corps Center

High School Diploma -

Mclain High School For Science And Tech

Licensed - Theology

Reverend/ Pastor

Similar Profiles

CREATE PROFILE
Tracy Richard