Summary
Overview
Work History
Education
Skills
Affiliations
Certification
References
Timeline
Generic

Tracy Richards

Winona Lake,IN

Summary

Results-driven Qualified Agent with a proven track record of surpassing sales targets and enhancing market share. Expertise in relationship-building and customer retention, fostering loyalty through dedicated service. Recognized for successfully promoting innovative initiatives that drive revenue growth. Committed to leveraging these skills to further elevate organizational success.

Overview

17
17
years of professional experience
1
1
Certification

Work History

Supervisory Agent

American Income Life
Indianapolis, IN
08.2024 - Current
  • Developed personalized plans to meet clients' specific needs and goals.
  • Responded promptly to customer service calls and inquiries from diverse groups of individuals.
  • Evaluated needs of departments and delegated tasks to optimize overall production.
  • Negotiated contracts and terms, securing favorable outcomes for clients.
  • Conducted interviews and evaluated potential candidates for supervisory roles.

Canvass Manager

White Oak Construction
Warsaw, IN
09.2023 - 08.2025
  • Coached, developed and motivated team to achieve revenue goals.
  • Managed daily activities of the canvassing team including scheduling, route planning, and reporting.
  • Supported sales team members to drive growth and development.
  • Organized and managed the canvassing team to ensure efficient operation.
  • Established ambitious goals for employees to promote achievement and surpass business targets.

Team Lead

Zimmer Biomet
Warsaw, IN
04.2008 - 08.2023
  • Fostered a culture of continuous improvement, encouraging innovation and efficiency.
  • Conducted regular performance evaluations, providing constructive feedback and personalized coaching.
  • Facilitated training sessions for new employees on company policies and procedures.
  • Established clear team goals aligned with company objectives, tracking progress regularly.

Education

High School Diploma -

Wawasee High School
Syracuse, IN
05-2005

Skills

  • DRIVEN hard worker like few have seen
  • Detail oriented to precise metrics
  • Lead by example leader/teacher
  • Exquisite at training an array of people from different backgrounds and skill sets
  • Excellent at overcoming and adapting
  • Previous track record of complying to laws and regulations
  • Loyal, honest and transparent

Affiliations

  • Father of three teenage boys who are all in sports
  • Brazilian jiu-jitsu blue belt

Certification

  • Registered Indiana state insurance agent
  • Registered Indiana business owner

References

References available upon request.

Timeline

Supervisory Agent

American Income Life
08.2024 - Current

Canvass Manager

White Oak Construction
09.2023 - 08.2025

Team Lead

Zimmer Biomet
04.2008 - 08.2023

High School Diploma -

Wawasee High School

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Tracy Richards