Highly motivated, detail-focused Data Analyst excited about using data to improve business performance and customer experience. Skilled at leveraging data to develop actionable solutions to business challenges and utilizing data mining and data visualization to create meaningful insights. Excellent technical aptitude and knowledge of programming languages, data analytics and data visualization.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Data Analyst, Developer
Tracy Ritacco Web Development
12.2019 - Current
Analyzed product, market, and consumer data to improve sales strategies, resulting in 20 -30% increase in web traffic
Improved content development processes, resulting in 20% reduction in time-to-market for new content while maintaining high quality and relevance
Interpreted market research and competitor analysis to identify content gaps, attaining 45% increase in Search Engine Rankings by creating SEO- targeting content and tagging
Developed lasting relationships with key clients, resulting in 95% increase in repeat business and positive word-of-mouth referrals
Collected and analyzed data from variety of sources to create detailed market research reports for top-level decision makers
Used various market research tools and techniques to gather, analyze and interpret data
Identified appropriate marketing channels and target customers for campaigns
Produced monthly reports using advanced Excel spreadsheet functions.
Participated in requirements meetings to understand business needs.
Collaborated with business-unit leaders to identify and prioritize problems.
Created various Excel documents to assist with pulling metrics data and presenting information to stakeholders for concise explanations of best placement for needed resources.
Clinical Associate
Aspen Dental
09.2018 - 05.2021
Achieved 28% rise in client acceptance through data-driven strategies and targeted marketing initiatives
Improved customer satisfaction rates by 22% with problem resolution and feedback loops
Planned and executed strategies to increase business and drive overall profit growth by 24%within one year
Extracted and interpreted data patterns to translate findings into actionable outcomes
Utilized effective communication and active listening skills when interacting with physicians, staff, and clients
Collaborated with business-unit leaders to identify and prioritize problems.
Followed comprehensive clinical protocols to safeguard patient safety.
Coordinated with appropriate administrative staff to address clinical, operational, and financial questions.
Completed necessary reports and documentation on time and to specifications.
Conducted patient evaluations, clinical assessments, developed treatment plans for doctor approval, and performed periodontal hygiene procedures, patient education.
RMDBS, Power BI, Excel, Tableau, PowerPoint, MS Office, Adobe Analytics
Advanced SQL Queries, Power Query, Pivot Tables, Charts, Presentations, MS Teams, Google Workspace, Salesforce, Sitecore CRM, CMS
Data Modeling, Data Validation, Data Quality
Quantitative & Qualitative Data Analysis
Extraction Transformation and Loading (ETL)
Web Intelligence, Statistics & Analytics
Advanced Excel Spreadsheet Functions
SOFT SKILLS
Problem Solving & Active Listening
Analytical & Critical Thinking
Organization & Time Management
Requirements Elicitation, Attention to Detail
Interpersonal & Written Communication
Presentation Development & Delivery
Best Practices & Methodologies
Collaboration & Team Building
Professional Development
The Ritz-Carlton Way, 5-Star Customer Service Training
The Disney Way, Agile Business Management Training
Who Moved My Cheese, Adaptive Management Training
Certification
Career Essentials in Data Analysis: Data Analysis, Data Visualization, Data Analytics, Microsoft Certification #98558ac01d99570f0415112bff20539f66a0a58bf598713fd4797051d3c47f0c
Data Analytics II:
Field of Study: Statistics
Program: NASBA Registry ID: #140940 Continuing Professional Education Credit (CPE): 6.00
Certificate ID: 9713c9f6fcba1f0ac9df4c5452dc91f16b7f0631a8372e98f5d201e6eb774391
Data Analytics Foundations I, Field of Study: Computer Software & Applications
Program: NASBA Registry ID: #140940 Continuing Professional Education Credit (CPE): 6.00 Certificate ID: 246fd163600d182008c2214472d6ffc828415efc65b19c0eeda178a4273298d6
SQL Essentials, Field of Study: Computer & Software Applications Program: NASBA Registry ID: #140940 Continuing Professional Education Credit (CPE): 7.40 Certificate ID: 2f899ad7e98dc1e9baf8c390d1a1bb6c00a1835ec2a83412f709d125f86096a8
Interactive Tableau Dashboards
Field of Study: Computer Software & Applications
Program: NASBA Registry ID: #140940
Continuing Professional Education Credit (CPE): 6.00
Certificate ID:
327e0210a9b7e95c373b0bd7e9b5da50c18fdd31dd1f8bec4975ffbeb2949c49
Power BI Desktop, LinkedIn Certificate ID: #fae0c01dabb674afcdd8309239b749d67dee003540b89821c06810dbd0485f09
Intermediate Python for Data Analysis, Dataquest.io Certificate ID: #77H03YZQAHX3TEFO3S3S
Python Basics for Data Analysis, Dataquest.io Certificate ID: #AERRNUP1YGYKQVMDFAS
Introduction to Python Programming Dataquest.io Certificate ID: #JH8BV5IA0ZWLUMBKBRA2
Modern HTML CSS & SASS, UDEMY Certificate ID: #UC-b6b71092-db3b-4975-8568-89eda09402da