Summary
Overview
Work History
Education
Skills
Professional Development
Certification
Timeline
Generic

Tracy Ritacco

New Haven,CT

Summary

Highly motivated, detail-focused Data Analyst excited about using data to improve business performance and customer experience. Skilled at leveraging data to develop actionable solutions to business challenges and utilizing data mining and data visualization to create meaningful insights. Excellent technical aptitude and knowledge of programming languages, data analytics and data visualization.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Data Analyst, Developer

Tracy Ritacco Web Development
12.2019 - Current
  • Analyzed product, market, and consumer data to improve sales strategies, resulting in 20 -30% increase in web traffic
  • Improved content development processes, resulting in 20% reduction in time-to-market for new content while maintaining high quality and relevance
  • Interpreted market research and competitor analysis to identify content gaps, attaining 45% increase in Search Engine Rankings by creating SEO- targeting content and tagging
  • Developed lasting relationships with key clients, resulting in 95% increase in repeat business and positive word-of-mouth referrals
  • Collected and analyzed data from variety of sources to create detailed market research reports for top-level decision makers
  • Used various market research tools and techniques to gather, analyze and interpret data
  • Identified appropriate marketing channels and target customers for campaigns
  • Produced monthly reports using advanced Excel spreadsheet functions.
  • Participated in requirements meetings to understand business needs.
  • Collaborated with business-unit leaders to identify and prioritize problems.
  • Created various Excel documents to assist with pulling metrics data and presenting information to stakeholders for concise explanations of best placement for needed resources.

Clinical Associate

Aspen Dental
09.2018 - 05.2021
  • Achieved 28% rise in client acceptance through data-driven strategies and targeted marketing initiatives
  • Improved customer satisfaction rates by 22% with problem resolution and feedback loops
  • Planned and executed strategies to increase business and drive overall profit growth by 24%within one year
  • Extracted and interpreted data patterns to translate findings into actionable outcomes
  • Utilized effective communication and active listening skills when interacting with physicians, staff, and clients
  • Collaborated with business-unit leaders to identify and prioritize problems.
  • Followed comprehensive clinical protocols to safeguard patient safety.
  • Coordinated with appropriate administrative staff to address clinical, operational, and financial questions.
  • Completed necessary reports and documentation on time and to specifications.
  • Conducted patient evaluations, clinical assessments, developed treatment plans for doctor approval, and performed periodontal hygiene procedures, patient education.

Education

Certification - Data Science

Dataquest.io
Online
04.2024

Associate of Science - Dental Hygiene

Palm Beach State College
Lake Worth, FL

Associate of Science - Court Reporting

Key College/LC Institute
Riviera Beach, FL

Skills

TECHNICAL SKILLS

  • Python, SQL, NumPy, Pandas, Jupyter Notebook, Matplotlib
  • RMDBS, Power BI, Excel, Tableau, PowerPoint, MS Office, Adobe Analytics
  • Advanced SQL Queries, Power Query, Pivot Tables, Charts, Presentations, MS Teams, Google Workspace, Salesforce, Sitecore CRM, CMS
  • Data Modeling, Data Validation, Data Quality
  • Quantitative & Qualitative Data Analysis
  • Extraction Transformation and Loading (ETL)
  • Web Intelligence, Statistics & Analytics
  • Advanced Excel Spreadsheet Functions

SOFT SKILLS

  • Problem Solving & Active Listening
  • Analytical & Critical Thinking
  • Organization & Time Management
  • Requirements Elicitation, Attention to Detail
  • Interpersonal & Written Communication
  • Presentation Development & Delivery
  • Best Practices & Methodologies
  • Collaboration & Team Building

Professional Development

The Ritz-Carlton Way, 5-Star Customer Service Training

The Disney Way, Agile Business Management Training

Who Moved My Cheese, Adaptive Management Training 

Certification

  • Career Essentials in Data Analysis: Data Analysis, Data Visualization, Data Analytics, Microsoft Certification #98558ac01d99570f0415112bff20539f66a0a58bf598713fd4797051d3c47f0c
  • Data Analytics II:
    Field of Study: Statistics
    Program: NASBA Registry ID: #140940 Continuing Professional Education Credit (CPE): 6.00
    Certificate ID: 9713c9f6fcba1f0ac9df4c5452dc91f16b7f0631a8372e98f5d201e6eb774391
  • Data Analytics Foundations I, Field of Study: Computer Software & Applications
    Program: NASBA Registry ID: #140940 Continuing Professional Education Credit (CPE): 6.00 Certificate ID: 246fd163600d182008c2214472d6ffc828415efc65b19c0eeda178a4273298d6
  • SQL Essentials, Field of Study: Computer & Software Applications Program: NASBA Registry ID: #140940 Continuing Professional Education Credit (CPE): 7.40 Certificate ID: 2f899ad7e98dc1e9baf8c390d1a1bb6c00a1835ec2a83412f709d125f86096a8
  • Interactive Tableau Dashboards
    Field of Study: Computer Software & Applications
    Program: NASBA Registry ID: #140940
    Continuing Professional Education Credit (CPE): 6.00
    Certificate ID:
    327e0210a9b7e95c373b0bd7e9b5da50c18fdd31dd1f8bec4975ffbeb2949c49
  • Power BI Desktop, LinkedIn Certificate ID: #fae0c01dabb674afcdd8309239b749d67dee003540b89821c06810dbd0485f09
  • Intermediate Python for Data Analysis, Dataquest.io Certificate ID: #77H03YZQAHX3TEFO3S3S
  • Python Basics for Data Analysis, Dataquest.io Certificate ID: #AERRNUP1YGYKQVMDFAS
  • Introduction to Python Programming Dataquest.io Certificate ID: #JH8BV5IA0ZWLUMBKBRA2
  • Modern HTML CSS & SASS, UDEMY Certificate ID: #UC-b6b71092-db3b-4975-8568-89eda09402da

Timeline

Data Analyst, Developer

Tracy Ritacco Web Development
12.2019 - Current

Clinical Associate

Aspen Dental
09.2018 - 05.2021

Certification - Data Science

Dataquest.io

Associate of Science - Dental Hygiene

Palm Beach State College

Associate of Science - Court Reporting

Key College/LC Institute
Tracy Ritacco