Tracy Roskens
Pearl River,LA
Summary
Dynamic team player with a proven track record at Castine Center, excelling in budget and logistics management and budget development. Recognized for problem solving, enhancing guest experiences through exceptional staff management and strategic vendor negotiations. Committed to fostering community partnerships and implementing innovative solutions that drive event success and operational efficiency.
Overview
30
30
years of professional experience
1
1
Certification
Work History
Event Supervisor
Castine Center/Recreation District #1 of St. Tammany Parish
05.2009 - 10.2025
- Coordinated event logistics, ensuring seamless setup and execution of various recreational activities.
- Supervised staff during events, providing guidance and addressing issues to maintain operational efficiency.
- Developed and implemented safety protocols, enhancing participant experience and compliance with regulations.
- Managed vendor relationships, negotiating contracts to secure quality services for events and programs.
- Managed budgets and negotiated with vendors to secure best pricing, maximizing event profitability.
- Mentored junior team members to develop their skills in event planning and supervision practices.
- Delivered exceptional customer service, consistently exceeding client expectations in all aspects of event management.
- Fostered strong community partnerships through active engagement in local organizations and participation in public relations initiatives related to events management expertise.
- Ensured timely communication across all levels – internal teams, vendors, venue staff, and clients – to keep everyone informed and aligned on event progress and any arising issues.
- Implemented contingency plans to address last-minute changes or unforeseen events.
- Evaluated existing plans, processes and events planning services to identify opportunities for improvement.
- Supported senior leadership by developing status reports on activities related to planning, scheduling, cancellation, inquiries, resourcing, risk mitigation, and proposal development for various events.
Television News Production Manager
WGNO-TV (New Orleans)
06.1995 - 10.2008
- Coordinated event logistics, ensuring seamless setup and execution of various recreational activities.
- Supervised staff during events, providing guidance and addressing issues to maintain operational efficiency.
- Developed and implemented safety protocols, enhancing participant experience and compliance with regulations.
- Managed vendor relationships, negotiating contracts to secure quality services for events and programs.
- Managed budgets and negotiated with vendors to secure best pricing, maximizing event profitability.
- Mentored junior team members to develop their skills in event planning and supervision practices.
- Delivered exceptional customer service, consistently exceeding client expectations in all aspects of event management.
- Fostered strong community partnerships through active engagement in local organizations and participation in public relations initiatives related to events management expertise.
- Ensured timely communication across all levels – internal teams, vendors, venue staff, and clients – to keep everyone informed and aligned on event progress and any arising issues.
- Implemented contingency plans to address last-minute changes or unforeseen events.
- Evaluated existing plans, processes and events planning services to identify opportunities for improvement.
- Supported senior leadership by developing status reports on activities related to planning, scheduling, cancellation, inquiries, resourcing, risk mitigation, and proposal development for various events.
Skills
- Events logistics management
- Guest management
- Staff management
- Digital marketing
- File management
- Budget management
- Database management
- Budget development
Certification
Basic Incident Command System for initial response (FEMA ICS 100). Currently training for ICS 200.
Timeline
Event Supervisor
Castine Center/Recreation District #1 of St. Tammany Parish
05.2009 - 10.2025
Television News Production Manager
WGNO-TV (New Orleans)
06.1995 - 10.2008