Tracy Russell
Fredericksburg,VA
Summary
Skilled in customer service and file management, excelled at The Apartment Gallery by enhancing tenant satisfaction and streamlining lease processes. Leveraging ability to build rapport and adhere to fair housing policies, significantly improved operational efficiency and tenant relations, showcasing dedication to excellence and strong interpersonal skills.
Overview
4
4
years of professional experience
Work History
Leasing Consultant
The Apartment Gallery
08.2022 - Current
- Delivered informative property tours to prospective residents, highlighting unique amenities and features tailored to their needs.
- Assisted prospective tenants in paperwork completion and other logistics to facilitate smooth move-in processes.
- Verified tenant incomes and other information before accepting lease applications.
- Responded to requests and scheduled appointments for property showings.
- Provided exceptional customer service, addressing inquiries in a timely manner to maintain positive relationships with tenants.
Medical Assistant
Oracle Heart And Vascular
03.2022 - 07.2022
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Collected and documented patient medical information such as blood pressure and weight.
- Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
Medical Assistant/Medical Receptionist
Orthopedic Specialty Clinic
07.2020 - 03.2022
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Documented vital signs and health history for patients in clinic and hospital environments.
- Scheduled appointments, registered patients, and distributed sample pharmaceuticals as prescribed.
Education
High School Diploma -
Warren High School
Vincent, OH1992
Skills
- Customer Service
- Fair Housing Regulations
- Building rapport
- Fair housing policies
- Lease Agreements
- File Management
- Phone and Email Etiquette
- Application processing
- Property Tours
- Unit inspection
- Leasing Terms and Specifications
Additional Information
Currently seeking employment and transferring to the Glen Burnie and/or surrounding area, as a leasing consultant. I was in the health care field for over 30 years and wanted to try something new. When I accepted the position with The Apartment Gallery I absolutely fell in love with leasing.
Timeline
Leasing Consultant
The Apartment Gallery
08.2022 - Current
Medical Assistant
Oracle Heart And Vascular
03.2022 - 07.2022
Medical Assistant/Medical Receptionist
Orthopedic Specialty Clinic
07.2020 - 03.2022
High School Diploma -
Warren High School
Similar Profiles
Brian RhodesBrian Rhodes
Dual Site Maintenance Supervisor at The Apartment GalleryDual Site Maintenance Supervisor at The Apartment Gallery
Kyle McComseyKyle McComsey
Assistant Property Manager at The Apartment GalleryAssistant Property Manager at The Apartment Gallery
Christiana ShulerChristiana Shuler
SALES & CUSTOMER SERVICE at Diamond Head Art Gallery & Ki'i Art GallerySALES & CUSTOMER SERVICE at Diamond Head Art Gallery & Ki'i Art Gallery
MARIA SANCHEZMARIA SANCHEZ
Audit Manager at Booth Management Consulting, LLCAudit Manager at Booth Management Consulting, LLC
Roy Searles JrRoy Searles Jr
Parking Attendant at Kings Dominion Amusement ParkParking Attendant at Kings Dominion Amusement Park