Summary
Overview
Work History
Education
Skills
Timeline
Generic

Tracy Russell

Inola,OK

Summary

Dynamic and results-oriented professional with extensive experience in customer service and cash handling, demonstrated during my tenure at Sinclair Gas Station. Excelled in building customer relationships and efficiently managing financial transactions. Skilled in problem-solving and teamwork, I significantly contributed to maintaining high customer satisfaction and operational efficiency.

Overview

12
12
years of professional experience

Work History

Sales Associate

Sinclair Gas Station/Full-time
05.2021 - Current
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Managed returns, exchanges and refunds in accordance with store policy.

Trying for Disability

None
05.2017 - 10.2020

Was trying to get on Disability at this time frame.

Sales Associate

Brookstone/Part-time
05.2013 - 04.2016
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Answered customer questions about sizing, accessories, and merchandise care.

Sales Associate

Dollar General Store/Part-time
02.2016 - 03.2016
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Helped customers locate products and checked store system for merchandise at other sites.

Job Coach

Oklahoma Job Connection/Part-time
05.2015 - 02.2016
  • Skilled at working independently and collaboratively in a team environment on what the client was needing help with.
  • Assisted with day-to-day operations, working efficiently and productively with all team members and with the individual I was helping in his/her job.
  • Paid attention to detail while completing assignment with the client or individual that I was helping.
  • Developed and maintained courteous and effective working relationships with the client or individual and others around them that they had to work with.
  • Strengthened communication skills through regular interactions with others.

Assistant Manager

SawMill Apartments
03.2013 - 04.2014
  • Managed property financial records by collecting rent from over 50 tenants and reconciling monthly accounts payable and receivable.
  • Conducted move-out and move-in inspections to determine charges for damages and market readiness.
  • Met with potential tenants to negotiate rent, explain occupancy terms and show available units.
  • Prepared and processed lease and rental applications using our software.
  • Provided exceptional customer service, building strong relationships with both current and potential residents.
  • Implemented preventive maintenance programs that extended the life of equipment used throughout the facility while minimizing costs associated with major repairs or replacements.
  • Enhanced tenant satisfaction by promptly addressing concerns and resolving issues.
  • Maintained accurate records of tenant information, ensuring efficient communication between management and residents.

Education

Associate of Applied Science - Interior Design

Clary Sage College
Tulsa, OK
07-2016

Skills

  • Exceptional customer service
  • Reliable and punctual
  • Teamwork and Collaboration
  • Time Management
  • Listening Skills
  • Problem-solving skills
  • Cash Handling
  • Flexible Schedule
  • Verbal/written communication
  • Store Opening and Closing
  • Upselling
  • Positive and professional

Timeline

Sales Associate

Sinclair Gas Station/Full-time
05.2021 - Current

Trying for Disability

None
05.2017 - 10.2020

Sales Associate

Dollar General Store/Part-time
02.2016 - 03.2016

Job Coach

Oklahoma Job Connection/Part-time
05.2015 - 02.2016

Sales Associate

Brookstone/Part-time
05.2013 - 04.2016

Assistant Manager

SawMill Apartments
03.2013 - 04.2014

Associate of Applied Science - Interior Design

Clary Sage College
Tracy Russell