Quality control professional with expertise in developing organizational quality strategies, procedures, and processes. Proven track record of monitoring quality performance throughout the product development life cycle. Skilled in developing and sustaining Quality Management Systems in compliance with ISO 9001 and other relevant standards. Proficient in managing quality audit programs to identify and resolve non-conformities, while fostering a culture of continuous improvement.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Quality Assurance Manager
Chenega Facilities Management
Dugway, UT
03.2023 - Current
Managed the development and maintenance of quality management systems (QMS), ensuring continuous improvement and efficiency.
Supervised and guided inspectors, technicians, and other staff.
Conducted internal audits of processes, products, and systems to ensure compliance with quality standards.
Led cross-functional teams in conducting detailed product audits, identifying quality issues and ensuring compliance with specifications.
Updated and maintained documentation related to quality assurance processes, procedures, and reports to ensure regulatory compliance.
Assessed product quality by monitoring quality assurance metrics, reports and dashboards
Managed customer complaints and non-conformance issues, ensuring swift resolutions and maintaining high levels of customer satisfaction.
Utilized statistical process control (SPC) and other quality tools to monitor process capability and product consistency.
Created reports detailing results from inspections, tests, investigations., that were used by senior management for decision making purposes.
MANUFACTURING ENGINEER TECHNICIAN
L3Harris Technologies, Inc.
Salt Lake City, UT
07.2021 - 03.2023
Functioned as a liaison between engineering and production teams, effectively communicating technical information to support a smooth transition from design to mass production
Implemented continuous improvement initiatives aimed at increasing productivity while reducing costs across multiple departments.
Ensured compliance with government regulations regarding health, safety, and environmental policies within the facility.
Implemented Lean Manufacturing techniques including 5S methodologies, improving overall workplace organization and cleanliness standards throughout the facility
Conducted time studies for various operations within the manufacturing process, identifying opportunities for cycle time reductions without compromising quality or safety standards
Assisted engineers with creating detailed work instructions that enabled operators to perform tasks consistently while maintaining compliance with company policies
Contributed to cost reduction initiatives by identifying areas for improvement within existing production methods, ultimately decreasing operational expenses
Prepared reports and technical documentation of day-to-day production processes
QUALITY SUPERVISOR
Purple
Grantsville, UT
03.2021 - 07.2021
Directed and supervised ten employees involved in product inspection and quality control procedures
Assessed systems for safety and operability, identified areas of weakness and implemented changes to promote improvement.
Conducted weekly meetings to help consistency in teamwork.
Collaborated with cross-functional teams to establish quality standards and ensure compliance with industry regulations
Monitored production activities for conformance with established standards.
Performed root cause analysis of non-conforming products and identified corrective actions.
Developed and initiated standards and methods to fully inspect, test, and evaluate materials and completed work in fast-paced production industry settings
Reviewed test results, inspected finished products, and monitored production operations for compliance with specifications.
Created detailed reports summarizing quality assurance findings and provided recommendations for improvement.
Ensured that all safety regulations were followed in accordance with company policies.
SENIOR ENGINEERING TECHNICIAN
Northrop Grumman Mission Systems
Magna, UT
01.2015 - 08.2020
Verified and corrected calculations for design accuracy
Implemented process improvements to increase efficiency while reducing cost and waste.
Operated specialized scientific equipment and performed complex procedures to execute high-level analytical testing tasks
Performed standard and proprietary physical testing and chemical analysis of raw chemical materials and finished products
Analyzed data from various tests to identify trends or patterns that could be used for further development.
Calibrated and maintained laboratory equipment used in testing activities.
Carefully handled lab samples and disposed of waste by adhering to safety protocols
Decreased lab spending 30% by purchasing cost-effective supplies and closely monitoring laboratory inventory
Provided support during installation, commissioning, operation, maintenance, repair, modification of system components.
Managed inventory levels by ordering supplies when necessary.
ANALYTICAL CHEMIST
Jacobs Technology
Dugway, UT
10.2006 - 09.2014
Tested product samples for specific gravity, chemical characteristics, pH levels, concentrations and viscosities.
Induced chemical reactions using mixtures and catalysts and recorded test results.
Performed quantitative and qualitative analysis on liquid/solid explosive material used to manufacture solid rocket motors, by GCMS/ LCMS, TCLP, FTIR, U-Vis, and other analytical techniques.
Created spreadsheets and other forms of documentation to accurately record and calculate analytical results
Drafted technical documents such as deviation reports, testing protocol and trend analyses
Monitored packaging and storage of hazardous materials and waste to comply with laboratory, state and federal safety regulations.
Conducted investigations into questionable test results
Oversaw maintenance, calibration, and control of inspection, measuring, and all test equipment
Ordered supplies, inventoried chemicals and materials and summarized and recorded data to meet control and research requirements.