Noe Sauceda
Red Oak,TX
Summary
Resourceful field technician fluent in English and Spanish with 20+ years experience in the Telecom Industry. Strong work ethic and proven ability to work in a team environment or self sustained. Excellent customer service skills, management skills, Telecommunications equipment install, wiring, troubleshooting and repair skills. Dispute resolution trained and so much more. Looking for a long term employment where I can use my talents and skills and ultimately bring value to my employer.
Overview
26
26
years of professional experience
Work History
Premises Technician / ATT Uverse
AT&T Inc.
Dallas, TX
01.2014 - Current
- Efficiently repaired and installed equipment such as Uverse and Direct TV equipment.
- Followed up with customers to ensure quality work.
- Positioned and terminated cables and wiring.
- Performed troubleshooting on JDSU Meter and AIM Meter equipment.
- Completed all repairs and maintenance work to company standards.
- Verified that equipment setups conformed to specs.
- Processed work orders and prioritized jobs.
- Kept supervisor informed of job progress and material requirements
- Managed work with little supervision.
- Responsible for company vehicle.
- Fiber Optics experience
- Superior troubleshooting skills
- Impeccable customer service skills.
- Scissor Lift Certified
- Bucket Truck Certified
Senior Manager
Discount Tire Co.
Dallas, TX
06.1998 - 11.2013
- Installed, Diagnosed and repaired tire and rim issues.
- Performed tire rotations, mounts and balancing on all types of vehicles.
- Changed and rotated tires for customers to ensure safety and maximize customer service rankings.
- Led a team of 15 staff members.
- Continually cleaned work areas and equipment.
- Created schedules for my team.
- Held Weekly Safety Meetings.
- Managed inventory, maintained equipment and cleaned work areas.
- Verified that machine setups conformed to specs.
- Impeccable time management.
Education
High School Diploma -
Lancaster High School
Lancaster, TX1998
Certification - Computer Technology
Eastfield College
Mesquite, TX2018
Skills
- Bilingual
- Consistent work history
- Deadline driven
- Safety first understanding
- Friendly and hardworking
- Strong interpersonal skills
- Customer service experience
- Computer literate
- Detail-oriented
- Organizational strengths
- Time Management
- Integrity
- Fast Learner
Timeline
Premises Technician / ATT Uverse
AT&T Inc.
01.2014 - Current
Senior Manager
Discount Tire Co.
06.1998 - 11.2013
High School Diploma -
Lancaster High School
Certification - Computer Technology
Eastfield College
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