Tracy Schaefer

Company Overview: SolarWinds Corporation is an American company that develops software for businesses to help manage their networks, systems, and information technology.

• Cultivated strong, lasting relationships with key clients, increasing client retention by 15% and securing repeat business worth over $2M in annual revenue.
• Mentored new onboarding reps on role, best practices and career development to enhance team productivity and sales effectiveness.
• Evaluated emerging technologies for feasibility, cost-effectiveness, and potential value-add to the company's IT ecosystem.
• Collaborated closely with other departments to provide tailored technology solutions that addressed their specific needs or challenges.

Company Overview: SolarWinds Corporation is an American company that develops software for businesses to help manage their networks, systems, and information technology.

• Spearheaded the development and execution of strategic sales campaigns for cloud security solutions, resulting in a 20% increase in market share within a highly competitive territory.
• Led product demonstrations and technical presentations for enterprise clients, translating complex technical information into clear business value and driving 30% higher client conversion rates.
• Collaborated with engineering and marketing teams to tailor cybersecurity solutions to meet specific client needs, leading to 98% customer satisfaction rates.
• Implemented a new sales forecasting system that improved forecast accuracy by 28%, enabling more proactive resource allocation and strategic planning.

Company Overview: Uplogix provides one to the world's largest financial organizations with encrypted management access to data center devices and role-based permissioning.

• Expanded customer base through cold calling, networking, and relationship building.
• Consistently met or exceeded quotas by implementing strategic sales plans and effective time management.
• Maintained up-to-date knowledge of industry trends for informed decision-making during client interactions.
• Increased sales with execution of full sales cycle processing from initial lead processing through conversion and closing.
• Achieved consistently high customer satisfaction ratings by tailoring solutions to individual needs.