Tracy L. Schrader
Georgetown,KY
Summary
Multitalented, forward-thinking, and efficient executive assistant with experience in both public and private sector administrative support. Gifted at managing busy schedules, organizing projects, coordinating meetings and events, and facilitating complex travel arrangements. Highly adaptable and developed communicator with outstanding skills in complex problem-solving and improving office workflows to enhance productivity. Specialize in time management, confidential document handling, and advanced Microsoft Office skills. Results-driven and hardworking, with the skill and resilience to achieve operational goals through fostering strategic partnerships with executive leadership, providing exceptional service, and coordinating team activities. Adept at working effectively, unsupervised, and quickly mastering new skills.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Executive Administrative Assistant
PEO ACWA/Blue Grass Chemical Agent-Destruction Pilot Plant (BGCAPP)
Richmond, KY
03.2019 - Current
- Deliver critical administrative services to the Government Field Office (GFO), Site Project Manager (SPM), and organizational directors, who oversee a 1,200-person organization responsible for the safe and environmentally responsible disposal of 523.4 U.S. tons of chemical weapons at the Blue Grass Army Depot.
- Plan and coordinate meetings, VIP visits, site orientations, special events, and high-level briefings to/with nine stakeholder entities daily, including Army senior leaders at the Pentagon, and local, state, and national political figureheads.
- Tackle and address top-level, high-priority issues with professional administrative discretion, while maintaining stakeholder confidence, and protecting sensitive government business information, including controlled unclassified information (CUI).
- Proactively manage communication and provide support to the GFO internal departments, including composing correspondence, memos, presentations, reports, and other documents as requested, supporting a streamlined information flow.
- Serve as a key point of contact for SPM, providing accurate, up-to-date information to both internal and external parties through emails, phone calls, video conferencing, and in-person interactions.
- Perform multiple additional duties beyond the expected scope of office administration, such as coordinating annual medical examinations for clearance to work around chemical materials for a team of 55 professionals inside the GFO, overseeing ATAAPS timecards for government personnel, and supervising monthly mileage tracking, scheduling quarterly maintenance, and recalls on four General Services Administration (GSA) Fleet vehicles.
- Seamlessly plan and schedule complex travel logistics, including international and domestic travel for government and leadership personnel attending meetings, training, and Chem Demil site tours requiring security detail and escorts.
- Provide ongoing meeting scheduling support and coordination, including booking conference rooms/venues, preparing agendas and presentations, generating meeting minutes, capturing action items and tracking through completion, and catering for high-level internal stakeholders and community events.
- Review and process SPM and GFO organizational directors' expense reports and invoices for accuracy and completeness, adhering to DoD compliance standards.
Executive Assistant to the President and CEO
Pizza Wholesale of Lexington, Inc.
Paris, KY
07.2017 - 02.2019
- Provided administrative support to the President/CEO and executive leadership team of a 200-person company, responsible for the distribution of pizza across 16 states and over 3,000 customer partners under the brand of Hunt Brothers Pizza.
- Expertly managed the CEO’s complex calendar, ensuring efficient prioritization of appointments.
- Prepared travel arrangements for the President, including airfare, hotel accommodations, rental car reservations.
- Managed sensitive executive family trust fund and company communications with the utmost confidentiality.
- Prepared meeting agendas, captured detailed minutes, and assigned actions with timely dissemination in addition to providing post-meetings follow-up tracking actions through completion.
- Instrumental in organizing annual company-sponsored events and fundraisers for employees, families, and vendors.
- Demonstrated analytical aptitude by becoming responsible for the monthly budget review, KPI monthly reports, and expense report submissions.
- Expertly negotiated contracts with various business partners to reduce company costs (Xerox usage, office supply expenses, hotel, and rental vehicle costs for travel, etc.), saving the company over $17k.
- Acted as a liaison between executive management and other departments within the organization, including providing secretarial support, such as reviewing, editing, and filing documents, photocopying, and ordering supplies to assist with office workflow.
- Leveraged Microsoft Office 365 software skills to create proposals, letters, memos, and develop presentations for special events held at, or sponsored by, the organization.
- Facilitated board meeting agendas and distributed support materials in advance for successful sessions.
Executive Administrative Assistant/Operations Analyst
Lucky’s Market Parent Company
Niwot, CO
01.2014 - 01.2017
- Performed administrative support and data analysis directly for the President, CEO, and COO of a rapidly expanding supermarket chain that grew from 4 stores to 17 during the time of employment.
- Completed daily sales and operation spreadsheets/reports that were utilized by executives, regional operations teams, and Kroger investors to make informed decisions about company operations.
- Coordinated schedules, managed travel arrangements for all executives, prepared expense reports, conducted reconciliations, and resolved discrepancies daily to provide outstanding customer support.
- Crafted reports and presentations for board meetings, prepared meeting agendas, recorded minutes, and disseminated notes efficiently to team members, enhancing executive communication.
- Maintained company confidence and protected business operations by keeping sensitive information confidential.
- Answered incoming telephone calls from internal and external customers promptly and professionally; transferred calls appropriately; responded to inquiries in a timely manner.
- Tackled and addressed top-level, high-priority issues with professional administrative discretion.
- Provided secretarial support to the executive staff and staff teams, including composing correspondence, memos, presentations, reports, and other documents as requested.
Executive Sales Manager/Client Relationship Specialist
Clinical Wound Solutions, LLC.
Bensenville, IL
01.2011 - 01.2014
- Served as an executive sales consultant, responsible for the development and expansion of business in Ohio, Michigan, Pennsylvania, and Kentucky territories, prioritizing the improvement of pharmaceutical supply chain management.
- Collaborated with marketing team to create promotional materials that effectively highlighted products features and benefits.
- Employed extensive product knowledge to cultivate existing customer relationships and developed rapport with new ones.
- Implemented CRM systems into daily operations to streamline workflow processes related to client relations management.
- Identified potential new customers through market research activities and cold calling campaigns.
- Drove business development by vastly expanding new customer accounts, resulting in increased annual revenues of over $250K during the first 12 months in the position.
- Created customized documents and order forms based on Joint Commission, OSHA, and HIPAA laws and requirements for healthcare practitioners, reducing prescribed treatment process times, and recordable reductions of critical prescription errors that resulted in patients receiving better quality care faster.
- Built robust relationships with key accounts in healthcare settings to support ongoing engagement.
- Participated in trade shows and conferences in order to build brand awareness and generate leads.
- Trained and mentored sales representatives on product knowledge and techniques, including how to analyze customer needs, identify potential markets, and develop collaborative partnerships with supply vendors for optimal customer/patient care.
- Collaborated with clinical physicians and teams to streamline service delivery for patients, and coordinated patient follow-ups to address concerns, and improve continuity of care.
Business Manager / New Practice Development Team
ADMI – Aspen Dental Management Group, Inc.
Central Ohio & Indiana
01.2007 - 01.2011
- Responsible for the management and expansion of multiple dental offices, with numerous dental specialists and support staff of 30+ team members.
- Managed and secured new locations.
- Played an integral role in the expansion and management of successful dental practices.
- Developed and executed multiple policies to optimize systems and overall revenues.
- Developed and managed several centralization processes to prepare the company for future growth.
- Established exceptional quality care steps, follow up support procedures contributing to significant growth YOY and average overall case acceptance/patient retention of 92%.
- Assisted in securing practitioners and office staff throughout Central Ohio and Indiana.
- Exceeded company revenue record by $93,000.00 over projected gross in first 30 days of operation at a single location.
- Managed AR for multiple partner-owned practices including billing, pre-determination, insurance disputes, and collections.
- Reported to multiple physicians, operations team and executives.
- Conducted HR responsibilities, correspondence, interviewing, hiring and training.
- Managed Payroll, benefits enrollment, new Team Member On-boarding and Orientation.
- Implemented, supported and maintained time managed schedules, prioritizing and maximizing physicians’ time to ensure excellent patient care while ensuring efficiency and profitability.
- Decreased office expenditure by 15%.
- Implemented controls on stock/supplies by standardizing ordering procedures and ensuring approver requirements to maintain accountability.
- Development of improved direct marketing campaigns, enhanced internal marketing and executing special projects.
- Excelled within demanding, state of the art, multi-practice environment.
- Successfully balanced staff and patients need to help ensure improved quality of life and favorable outcomes.
- Exceptional organizational skills set, pristine patient medical records, documentation and maintaining extensive accuracy with EMR (Electronic Medical Record).
Education
Associate of Business Administration -
University of Findlay
Findlay, OH05.1990
Skills
- Administrative support and coordination
- Complex calendar management
- Meeting facilitation
- Collaboration with stakeholders
- Domestic and international travel arrangements
- Confidentiality in document handling
- Event organization and planning
- Project oversight
- Office operations management
- Flexibility and adaptability
- Compliance with regulations
- Leadership capabilities
- Conflict resolution strategies
- Strategic initiatives planning
- Accountability and integrity in work ethics
- Problem-solving skills
- Public relations expertise
- Data reporting and analysis
Certification
• Kentucky Notary Public
• National Notary Association (NNA)
• Joint Commission Accreditation
• Amazon Web Services (AWS) Cloud Practitioner Training Certification
• HIPAA Business Associate Certification
• First Aid/AED/ATNAA CPR Certification
• Cyber Security Fundamentals (CSF) Certification
• Comptrollers Accreditation and Fiscal Law Certification
• National Notary Association (NNA)
• Joint Commission Accreditation
• Amazon Web Services (AWS) Cloud Practitioner Training Certification
• HIPAA Business Associate Certification
• First Aid/AED/ATNAA CPR Certification
• Cyber Security Fundamentals (CSF) Certification
• Comptrollers Accreditation and Fiscal Law Certification
References
- Mrs. Casey Hinton, (859) 242-1717, casey.m.hinton@leidos.com, Project Manager, Leidos, Inc.
- Mr. Aaron Renfro, (859) 314-0166, aaron.renfro@usace.army.mil, ACWA Program Engineer, USACE Huntsville Center
- Ms. Sandi Roquemore, (859) 624-6235, sroquemo@bechtel.us, Administrative Lead, Bechtel Global Corporation
Affiliations
Volunteer, Girl Scouts Kentucky Wilderness Road Council
Accomplishments
Bloodborne Pathogens Computer-Based Training (CBT) - March 2025
Timeline
Executive Administrative Assistant
PEO ACWA/Blue Grass Chemical Agent-Destruction Pilot Plant (BGCAPP)
03.2019 - Current
Executive Assistant to the President and CEO
Pizza Wholesale of Lexington, Inc.
07.2017 - 02.2019
Executive Administrative Assistant/Operations Analyst
Lucky’s Market Parent Company
01.2014 - 01.2017
Executive Sales Manager/Client Relationship Specialist
Clinical Wound Solutions, LLC.
01.2011 - 01.2014
Business Manager / New Practice Development Team
ADMI – Aspen Dental Management Group, Inc.
01.2007 - 01.2011
Associate of Business Administration -
University of Findlay