TRACY SCHUTTS
San Antonio,TX
Summary
Highly motivated and committed Medical Assistant with proven history of superior performance at individual, team and organizational levels. Multitasks and prioritizes workloads with little or no supervision. Detail-oriented professional looking to bring medical background and team-building skills to deadline-driven environment.
Overview
13
13
years of professional experience
Work History
Certified Medical Assistant
South Texas Renal Care Group
08.2023 - Current
- Documented vital signs, medical history, medication information, symptoms and allergies via patient interviews.
- Manage medication prior authorizations and prescription refills in collaboration with pharmacies.
- Scheduled appointments, registered patients, and distributed sample pharmaceuticals as prescribed.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Enhanced patient outcomes by providing knowledgeable education on procedures, medications, and other physician instructions.
- Assist with patient check-in, verifying insurance and updating records.
- Perform subcutaneous injections under provider supervision.
- Coordinate outgoing patient referrals with specialty providers.
- Manage patient check-out, including referrals and follow-up instructions.
- Utilize eClinicalWorks to update and maintain accurate patient records.
- Support providers with clinical and administrative duties to ensure efficient patient flow.
Medical Assistant Extern
South Texas Renal Care Group
07.2023 - Current
- Obtained client medical history, medication information, symptoms, and allergies.
- Enhanced team collaboration by participating in regular staff meetings and sharing insights on patient care improvements.
- Supported positive patient experience, greeting patients and preparing them for examinations.
- Reduced administrative errors by meticulously updating patient records and billing information.
Bookkeeper
Northside Independent Sch District
08.2022 - 11.2022
- Reviewed and filed more than 25 financial documents, coded accounting entries for data processing and posted daily receipts and payments in accordance with all corporate protocols.
- Eliminated discrepancies in finances by expertly documenting expenses, monitoring income, handling bank deposits and managing statements.
- Tracked business revenue and expenditures and reconciled accounts to maintain high accuracy.
- Monitored, verified and approved invoices and reviewed balances using financial software to assess balance sheet for variances.
- Supported operations by communicating with customers, filing documents and managing data.
Attendance Secretary
Northside Independent Sch District
07.2021 - 08.2022
- Reviewed absences and tardy reports for each class period as reported by 60 teachers.
- Worked with administration on updating and executing student attendance policies to provide greater efficiency.
- Corrected discrepancies and posted daily summary report on absences.
- Processed student registrations and withdrawals.
- Exercised judgment within school policy guidelines to alleviate principal's workload.
- Answered multi-line telephones and greeted visitors and parents to facilitate office operations.
Vice Principal Secretary
Northside Independent Sch District
08.2019 - 07.2021
- Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
- Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy.
- Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
- Completed forms, reports, logs and records to quickly handle all documentation for human resources.
Attendance Secretary
Northside Independent Sch District
09.2016 - 01.2019
- Handled parent calls requesting student early dismissal for approved reasons and facilitated release of students from class.
- Maintained student attendance records for 1100 students and recorded in student information system.
- Processed student registrations and withdrawals.
- Documented attendance, grades and test scores to update permanent records.
- Performed clerical and administrative support duties to optimize workflow procedures.
- Exercised judgment within school policy guidelines to alleviate principal's workload.
Master Resilience Training Program Director
USAF
11.2012 - 03.2015
- Provided direction and oversight over the resilience training program throughout the Air Force and to leaders of active duty, Air Reserve Component personnel
- Conducted curriculum development using lesson plans, visual aids, visual presentations and student workbooks; administered and analyzed tests and validates interactive training products in accordance with Instructional System Design principles
- Oversaw and conducted classroom instruction of over 400 Master Resilience Trainers annually encompassing the entire subject area of resilience
- Coordinated, managed, and conducted mobile training teams (MTT) which entailed some TDY (30 days annually). Managed USAF Master Resilience Trainer SharePoint site
- Managed the online MRT Preparation Training Web Based Training
Education
Medical Assistant Diploma - Medical Assisting
Southern Careers Institute Inc
San Antonio, TX08.2023
Associate of Applied Science - Human Services
Community College of The Air Force
Montgomery, AL09.2014
Associate of Applied Science - Transportation
Community College of The Air Force
Montgomery, AL08.2013
Skills
- CPR/First Aid certified
- Administrative Duties
- EMR Systems: eClinicalWorks
- Charting Expertise
- Triage & Patient Intake
- Subcutaneous Injections
- Outgoing Patient Referrals Coordination
- Medication Refills & Prior Authorizations
- Patient Scheduling & Follow-Ups
- Patient Check-In/Check-Out
- Vital Signs & Medical History Documentation
Timeline
Certified Medical Assistant
South Texas Renal Care Group
08.2023 - Current
Medical Assistant Extern
South Texas Renal Care Group
07.2023 - Current
Bookkeeper
Northside Independent Sch District
08.2022 - 11.2022
Attendance Secretary
Northside Independent Sch District
07.2021 - 08.2022
Vice Principal Secretary
Northside Independent Sch District
08.2019 - 07.2021
Attendance Secretary
Northside Independent Sch District
09.2016 - 01.2019
Master Resilience Training Program Director
USAF
11.2012 - 03.2015
Medical Assistant Diploma - Medical Assisting
Southern Careers Institute Inc
Associate of Applied Science - Human Services
Community College of The Air Force
Associate of Applied Science - Transportation
Community College of The Air Force
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