TRACY SEEGER

• Responsible for assisting the Supervisor of WATCH / CCPW Warmsprings facility. Duties. Screening of new clients, set up, admit, discharge of all clients. Updating all databases required for State of Montana and our Facility. Updating all Client Movement, population reports, gathering and handing out all Mail, grievances, questions from clients.
• Updating and working with transportation team to discharge or admit clients. Creating files, hard and E-files. Creating photo tags, admin badges, assist and process deposits, rectify petty cash, creating daily, weekly, bi-weekly, and monthly reports. Assist with all staff meetings, take minutes. Watch the daily Log for new information that needs updated in various reports, and databases. Monthly/ yearly Billing reports. Assisting with trainings and anything else not mentioned. Use all Microsoft programs (mostly excel), and Adobe.

Assembled components with minimal supervision, exceeding expected project milestones.

• Collaborated with team members to improve production processes and maintain quality standards.
• Inspected completed products to encourage quality and adherence to company standards.
• Data entry

• I have worked in a high pressure -fast paced- world class environment with the Boeing Company, I also have many years of inventory and warehouse experience via Boeing and the military.
• I have created training programs for different areas of the Boeing company, for example I created a full training program for the new incoming aircraft mechanics, as well as a cross training program for the customer service teams in the Spares division. I am computer proficient, and have worked with dozens of different programs, most at the same time. I also have a Bachelor’s degree in Business management.
• The following is a synopsis of experience I have gained. I can and will be a great asset to your organization. :Have exposure to accounting, project management, Supply chain management protocols, procurement, and contracts administration functions. Have performed business case analysis, assessment and trades studies, to validate recommendations of approaches and decisions for management. Have successfully authored implemented and demonstrated innovative, integrated solutions providing new installation and test training support packages in a manufacturing environment. Able to track, manage, monitor and coordinate costs, schedules and compliance performance and track changing requirements.
• Demonstrated proficiency in project management meeting industry standards of project schedule, cost, scope/ quality define project requirements and risk. Assessed trades among alternative options for projects. Applied Earned Value Management (EVM) objective measurement techniques to technical performance requirements, resource planning, schedules and risk; permitting timely customer financial data and management insight to ongoing projects and projecting future performance based on trends.
• Am organized and can prioritize and structure tasks. Have excellent written and verbal communication skills, as well as soft skills in requirements negotiation. Am well organized, a team player and willing to support business needs. Able to travel to other sights as required. Have functioned in multiple environments where business pressures exist. Can perform all tasks contributing to office organization and efficiency, coordinating and implementing administrative functions for the organization such as monitoring and maintaining status related to workforce levels and equipment availability. Coordinated meetings, maintained action item status and logs, composed reports, correspondence, and memorandums. Screened telephone calls and set appointments. Trained other professionals in an office environment. Boeing is an ISO9000 certified company.
• Have exposure to government contracts, have most Computing Skills. Can read and interpret blueprints schematics, diagrams and drawings. US Citizen, confidently able to obtain required clearance.
• Aerospace related- Responsibility 24x7x365 Operation Incoming Requests, Phone, E-mail, Service requests, Chat, Spec2000, Queues, Be able to understand the customer’s request. Revise as required in ECC or CRM and or Dispatch to appropriate group for action, Status an Order, Locate a PO in ECC/CRM, Check Schedule and Delivery Date, Check Order Blocks (Reason for Rejection, Delivery, Credit Blocks, GTS Blocks, and Billing Blocks, Check shipment status at warehouse (Doc Flow) and understand documents displayed, Identify where the order is shipping from (Plant, BDI,BDSI, RMD, Overstock, Aftermarket, Marketplace, Direct ship), Search for Related Service requests and Interaction records, Order Entry (via SR, email, chat, or phone) Order Modification: Add or remove blocks, Revise delivery priority, Add a/c serial number, Add special shipping instructions, Increase or decrease quantity, SPEC 2000 Customers - PO entry, Split item quantity, Revise UOM, Revise Item Category, Revise Incompletions, Revise valuation type (new or used), Revise ship to code (4 scenarios), Bypass Global ATP system logic (substitutions, item splits, plant check), Add line items, Change Purchaser order #, Part Number Transfer, Transfer order to different store, Reinstate Order, Cancelled, Supplier Minimum buy or MOQ requirement, Pending Cancellation status Order, Cancel an item on an order, Release Control Ship, Release Sales Accounting holds when authorized, Drop a delivery for warehouse pick, Pro-forma invoice requests, Responsible for entering order lists (5+ orders) for specific customer , Escalation, AG, CE, IR North and South requests, Tier1 Review, Service AOG’s (grounded aircraft) through the warehouse, PDI (Production Inventory) Review, PART Page, Set up Ship To Codes, Add Authorized Distribution Center, Understand Functionality, Knowledge of Part Page Users and Focals, Knowledge of info desk information.
• Quotes: Entry, Revise, Expedite, note below, understand bid codes, Status existing quote, Cancel a quote, Revise material number, Enter list of PN’s (5+ part numbers), Pricing Requests , Determine PN Availability and Price (Catalog items), Price Discrepancy Review, Pricing of un-priced customer PO, Understanding of Price breaks, ME/Tech Requests, Replaced by PN and/ or Interchangeability info / questions , Optional (removals, NHA, production availability, etc.), PN Validation, Order Ready review, Shelf Life, Identify and forward Non-FR Work Statement, Customer Accounts (change to customer profile, , FOC dispute, , Freight Charge dispute, Provisioning, etc), Rent or Loan GSE Equipment,Lease Exchange – Repair and Overhaul,Master Change, Data & Services Management, Export Control Requests, Hazardous Material Parts or Dangerous Goods, QEC Kits, Sales Accounting (Credit Holds), Identify Sales Accounting Rep, Tooling, Warranty, BBJ Component Exchange Program, Supplier Surveys, Audit Forms & Questionnaires.
• SPEC2000 Queues, Order Hold, Order Alterations, Review Order Note (AOG), Quote Not Required, Preview Quote, Quote Note/Reopened Quote, Quote rerouted to quotes, Invoice Disputes, Understanding of cancellation charge process, Understanding of various types of invoice disputes. Shipment discrepancies: 8130 – Missing; lost; wrong s/n; LLP, etc., Pack Sheet – missing; lost; wrong w/n; LLP Correction, etc., Material Return Authorization (accommodations, over shipments, misroutes, damage, mfg. issue, label or part mark issue, shelf life, Proof of shipment, Shipped without PGI, Missing kit lists, Schedule Requests (Initial Schedule, Improvements to schedule, Past Due Schedule), Understand Routing rules and how to locate production supervisor, Retrofit Fleet support, Order Ready Status, Inventory Planners, Management Controlled, Blocks, Stock Class Parts, Demand Class Parts, PMA Parts, Communication Skills (verbal and written), Status messages to customers, Customer knowledge, Customer code definitions, Distributor information, traveled to Boeing distributors to perform audits, Accountability, Quality Audits, Individual and Cell Metrics, Productivity / Cycle Time, phone, chat, emails, Customer Satisfaction Controller Work Statement.doc, Reduction of multiple requests.
• Previous work at Boeing included working as a 737 next generation aircraft mechanic , Parts control, inventory Control, kitting department, training protocols, Parts and rotary bins. As well as warehouse work and shipping receiving while working as the shipment discrepancy focal.