Tracy Servedio
waitress/dental assistant
Mohegan Lake,NY
Summary
Proven waitress with a track record of enhancing customer satisfaction at Fire and Oak Italian Cuisine through expert food and beverage pairings and allergy awareness. Excelled in multitasking and safe food handling, significantly increasing sales with upselling techniques. Collaborated effectively with team members, ensuring top-notch service and cleanliness.
Overview
18
18
years of professional experience
Work History
Waitress
Fire and Oak Italian Cuisine
04.2022 - 05.2024
- Performed opening, closing and shift change duties to keep restaurant running efficiently to meet customer needs.
- Cleaned and Maintained.,dining area, kitchen, server stations
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Adhered to proper food handling procedures and safety guidelines for the well-being of guests and team members alike.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Enhanced and maintained customer satisfaction by attending to their needs and providing personalized service.
Server/waitress
Crystal Bay On the Hudson
01.2006 - 09.2008
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Inspected, cleaned and Polished silverware, dishes, water and cocktail glassas
Education
High School Diploma -
Lakeland High School
Shrub Oak, NY06.1995
Skills
- Cleanliness
- Order Taking
- Cash Handling
- Safe Food Handling
- Food Running
- Allergy awareness
- Food and beverage pairings
- Bar terminology
Timeline
Waitress
Fire and Oak Italian Cuisine
04.2022 - 05.2024
Server/waitress
Crystal Bay On the Hudson
01.2006 - 09.2008
High School Diploma -
Lakeland High School
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