Proven waitress with a track record of enhancing customer satisfaction at Fire and Oak Italian Cuisine through expert food and beverage pairings and allergy awareness. Excelled in multitasking and safe food handling, significantly increasing sales with upselling techniques. Collaborated effectively with team members, ensuring top-notch service and cleanliness.
Overview
18
18
years of professional experience
Work History
Waitress
Fire and Oak Italian Cuisine
2022.04 - 2024.05
Performed opening, closing and shift change duties to keep restaurant running efficiently to meet customer needs.
Cleaned and Maintained.,dining area, kitchen, server stations
Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Adhered to proper food handling procedures and safety guidelines for the well-being of guests and team members alike.
Used slow periods to restock supplies, ice, trays, and delivery bags.
Explained menu items and suggested appropriate options for food allergy concerns.
Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
Enhanced and maintained customer satisfaction by attending to their needs and providing personalized service.
Server/waitress
Crystal Bay On the Hudson
2006.01 - 2008.09
Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Served food and beverages promptly with focused attention to customer needs.
Worked with POS system to place orders, manage bills, and handle complimentary items.
Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Inspected, cleaned and Polished silverware, dishes, water and cocktail glassas
Education
High School Diploma -
Lakeland High School
Shrub Oak, NY
06.1995
Skills
Cleanliness
Order Taking
Cash Handling
Safe Food Handling
Food Running
Allergy awareness
Food and beverage pairings
Bar terminology
Timeline
Waitress
Fire and Oak Italian Cuisine
2022.04 - 2024.05
Server/waitress
Crystal Bay On the Hudson
2006.01 - 2008.09
High School Diploma -
Lakeland High School
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