Tracy Shehi
Taylor
Summary
Accurate Prepared Foods Team Member with precise approach to customer service, product inventory, safety procedures and pricing updates. Detail-oriented product knowledge allows for superior customer service opportunities to shine. Results-oriented professional with a diverse background in management and customer service. Proven to conceptualize, plan and manage successful business operations. Additional experience in customer service in retail banking, parcel delivery service operations and inventory management. Dedicated, well organized, highly communicative and detail-oriented.
Overview
3
3
years of professional experience
Work History
Home Goods
10.2025 - Current
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Addressed customer needs and made product recommendations to increase sales.
- Helped customers complete purchases, locate items, and join reward programs.
- Welcomed customers and helped determine their needs.
- Answered questions about store policies and addressed customer concerns.
- Worked flexible schedule and extra shifts to meet business needs.
Cashier
Target
11.2024 - 01.2025
- (Seasonal)
- Greeted customers entering store and responded promptly to customer needs.
- Assisted customers with returns, refunds and resolving transaction issues.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Built relationships with customers to encourage repeat business.
- Processed refunds and exchanges in accordance with company policy.
Cashier
Burger King
06.2022 - 09.2022
- Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.
- Performed cash, card, and check transactions to complete customer purchases.
- Demonstrated product features, answered questions and redirected objections to highlight positive aspects.
- Responded promptly to requests for assistance, spills and customer inquiries.
- Worked with floor team and managers to meet wide range of customer needs.
Education
Associate of Science -
Wayne County Community College
Taylor, MI08.2025
High School Diploma -
Taylor High School
Taylor, MI06.2023
Skills
- Serving Experience
- Time Management
- Organizational Skills
- Critical thinking
- Product restocking
- Returns processing
- Records maintenance
- Refund handling
LANGUAGES
English
Albanian
AWARDS
Taylor High School, Fourth Year Academic Honors
Timeline
Home Goods
10.2025 - Current
Cashier
Target
11.2024 - 01.2025
Cashier
Burger King
06.2022 - 09.2022
Associate of Science -
Wayne County Community College
High School Diploma -
Taylor High School