Tracy Smith
Memphis,TN
Summary
Accomplished Senior Supply Chain Specialist with expertise in supply chain optimization and negotiation. Achieved 100% fulfillment rates while managing a complex product portfolio, driving operational excellence and customer satisfaction.
Overview
21
21
years of professional experience
Work History
Senior Supply Chain Specialist
SGE Electronics, Inc.
Cordova, TN
03.2005 - 02.2026
- Expanded managed product portfolio from 15 to 100+ complex part numbers, supporting rapid organizational growth while maintaining 100% fulfillment rates.
- Negotiated inventory holding agreements that improved customer production scheduling and recovered multi-year lost revenue through audit and dispute resolution.
- Played a key role in earning “Supplier of the Year” (2022 & 2023) by achieving 95%+ on-time delivery and reducing defects across operations.
- Directed end-to-end global supply chain operations for Gentex Corporation, coordinating with Silitech Technology (Malaysia) to ensure uninterrupted high-volume production.
- Optimized ocean freight scheduling and logistics planning, resulting in zero production downtime for key accounts.
- Leveraged ERP systems (Macola) to monitor real-time customer data, proactively identifying and resolving discrepancies before impacting operations.
- Collaborated cross-functionally with internal teams and international partners to streamline workflows and enhance operational efficiency.
Education
Master of Science - Accounting
Strayer University
Memphis, TN03-2006
Bachelor of Science - Mathematics
Tennessee State University
Nashville, TN05-1993
Skills
- Supply Chain Optimization
- Demand Forecasting & Planning
- Inventory & Materials Management
- Vendor & Supplier Relationship Management
- Contract Negotiation
- International Trade (APAC)
- Ocean Freight & Logistics Coordination
- Risk Mitigation & Issue Resolution
- ERP Systems (Macola, Microsoft Integrated Systems)
- Advanced Excel & Data Analysis
- Continuous Improvement & Change Management
Accomplishments
100% fulfillment rate across expanding, high-complexity product lines
Timeline
Senior Supply Chain Specialist
SGE Electronics, Inc.
03.2005 - 02.2026
Master of Science - Accounting
Strayer University
Bachelor of Science - Mathematics
Tennessee State University