Summary
Overview
Work History
Education
Skills
Timeline
Generic

Tracy Spires

Kelso,WA

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

13
13
years of professional experience

Work History

Apparel Associate

Walmart
12.2021 - Current
  • Fitting room attendant, phone answering, customer service, merchandising, inventory management, pricing and sales, stocking, cashier duties, personal shopper, jewelry associate, jewelry repair, zoning, claims processing, and announcement detail.
  • Boosted sales by creating visually appealing merchandise displays and maintaining a clean, organized store environment.
  • Managed stock levels on the sales floor through efficient replenishment processes that maintained consistent product availability.
  • Supported store operations through effective communication with both front-end associates and backroom staff to ensure smooth workflow.
  • Maintained an up-to-date understanding of company policies related to pricing adjustments or markdowns so as not to misinform customers during their decision-making process.

Owner

SOS
04.2011 - 09.2018
  • Managed day-to-day business operations.
  • Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
  • Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
  • Consulted with customers to assess needs and propose optimal solutions.
  • Implemented marketing strategies to increase brand awareness and attract new customers.
  • Negotiated contracts with suppliers for better pricing and terms, reducing overall costs for the business.
  • Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
  • Organized and attended trade shows and special events to showcase products, network with other businesses and attract new customers.
  • Led negotiations for major contracts, securing favorable terms that significantly reduced costs.
  • Fostered strong relationships with clients to boost retention rates, conducting regular feedback sessions.
  • Interacted well with customers to build connections and nurture relationships.
  • Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
  • Negotiated price and service with customers and vendors to decrease expenses and increase profit.

Education

ITC -

Pierce Community College
Tacoma, WA
05.2004

Some College (No Degree) - Early Childhood Education

Somerset Community College

High School Diploma -

Phillipsburg High School
Phillipsburg, NJ
06.1979

Skills

  • Friendly and Helpful
  • Positive Customer Engagement
  • Organizational Skills
  • Attention to Detail
  • Active Listening
  • Computer Proficiency and Microsoft Office
  • Product Knowledge
  • Relationship Building
  • Excellent Written and Verbal Communication
  • Engaging with Diverse Customers
  • Customer Needs Assessment
  • Multitasking
  • Adaptable and Flexible
  • Problem-Solving
  • Creative Thinking
  • Exceeding Customer Expectations
  • Speech Clarity
  • Building Customer Loyalty
  • Team Cooperation
  • Customer Assistance

Timeline

Apparel Associate

Walmart
12.2021 - Current

Owner

SOS
04.2011 - 09.2018

ITC -

Pierce Community College

Some College (No Degree) - Early Childhood Education

Somerset Community College

High School Diploma -

Phillipsburg High School

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Tracy Spires