Tracy Spriggs
Kissimmee,FL
Summary
Experienced transportation bus driver with a strong focus on client relations and crisis management. Successfully transported guests across Walt Disney World Resort, ensuring exceptional customer service and timely communication with dispatch to enhance overall passenger satisfaction.
Overview
8
8
years of professional experience
Work History
Transportation Bus Driver
Walt Disney World Resort
Lake Buena Vista, Florida
2018.07 - 2026.03
- Transported guests safely across Walt Disney World Resort using designated routes.
- Drove established routes and maintained knowledge of streets and stops to deliver positive passenger experiences.
- Assisted guests with boarding and disembarking, ensuring smooth transitions and enhancing overall experience.
- Provided exceptional customer service by addressing guest inquiries and concerns.
- Coordinated with dispatch to provide timely service updates, improving communication efficiency.
- Collaborated with team members to improve service efficiency during peak times.
- Performed pre-trip inspection and mechanical checks before scheduled run.
Education
High School Diploma -
Crown Point High School
Crown Point, IN1987-06
Skills
- Route management
- Safety inspections
- Regulatory compliance
- Crisis management
- Guest support
- Client relations
- Route planning
Timeline
Transportation Bus Driver
Walt Disney World Resort
2018.07 - 2026.03
High School Diploma -
Crown Point High School